WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc..
		Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

Dell Client Energy Savings Calculator by Dell, Inc. and Intel® August 20, 2009 - (Free Research) The Dell Client Energy Savings Calculator is intended to provide a tool that will allow customers to estimate the energy consumed by a computer over a year's time and the resulting cost to operate the system over that period.  (ASSESSMENT TOOL) READ ABSTRACT |

The Total Economic Impact Of DMExpress by Syncsort August 25, 2008 - (Free Research) The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of DMExpress on their organizations. Forrester’s aim is to clearly show all calculations and assumptions used in the analysis.  (WHITE PAPER) READ ABSTRACT |

How to Know When You Need Professional Data Entry Software by Viking Software Solutions April 2008 - (Free Research) Take a look at the methods your organization uses for data entry. Run your own labor costs through the calculation given in this white paper, and factor in the importance of data accuracy. You should be able to tell if your company can benefit from...  (WHITE PAPER) READ ABSTRACT |

Forrester Study: The Total Economic Impact of Oracle Identity Analytics by Oracle Corporation December 2010 - (Free Research) Based on real customers' data, this comprehensive study walks through detailed return-on-investment (ROI) calculations for compliance and streamlined access, and guides you in computing cost savings with identity & access governance solution.  (ANALYST REPORT) READ ABSTRACT |

Forrester Report: The Total Economic Impact of Oracle Identity Manager by Oracle Corporation November 2008 - (Free Research) This report walks through detailed return-on-investment (ROI) calculations based on real customers' data, and guides you in computing cost savings with user provisioning. Readers can use the model suggested in this report to design their implementation and measure results.  (ANALYST REPORT) READ ABSTRACT |

Adaptive Access Management: An ROI Study by Oracle Corporation September 2010 - (Free Research) Security solutions must verify and provide assurance that those requesting access are indeed who and what they say they are. This paper walks through detailed return-on-investment (ROI) calculations based on real customer interviews, and guides you in computing cost savings with adaptive access management.  (WHITE PAPER) READ ABSTRACT |

MapInfo Professional v10.5 by Pitney Bowes Business Insight October 2010 - (Free Research) Helps organizations visualize data on a map so they can easily determine relationships between data and geography.  (DOWNLOAD) READ ABSTRACT |

Guidance for Calculation of Efficiency (PUE) in Real Data Centers by APC by Schneider Electric January 2010 - (Free Research) Unfortunately, commonly published efficiency data is not computed using a standard methodology making it difficult to properly benchmark infrastructure efficiency in data centers. This paper explains the problem and describes a standardized method for classifying data center loads for efficiency calculations.  (WHITE PAPER) READ ABSTRACT |

JobClock by Exaktime JobClock is a rugged battery-powered timeclock that is locked down at each jobsite 24 hours a day, rain or shine. Each worker carries keytabs on their own keyring that identifies them in the system.  (HARDWARE PRODUCT)

Total Economic Impact of Oracle Identity Manager by Oracle Corporation November 2008 - (Free Research) Oracle Identity Manager is an enterprise identity management system that manages users' access right and privileges, throughout the provisioning life-cycle, within enterprise IT resources.  (WHITE PAPER) READ ABSTRACT |

The Top 9 Ways to Improve Customer Loyalty and Engagement by Allegiance January 2008 - (Free Research) Customer loyalty is a critical way to retain more of your customers and grow your business faster. Explore these nine principles to foster a culture of greater loyalty and engagement and you will see immediate profits.  (WHITE PAPER) READ ABSTRACT |

The ROI for ERP: An Overall Approach by ComputerWeekly.com September 2012 - (Free Research)  Nucleus Research offers advice on calculating the return on investment (ROI) for enterprise resource planning (ERP) systems.  (ANALYST REPORT) READ ABSTRACT |

Elementool Bug Tracking Keeps Software Fixes on Course by Elementool, Inc. January 2008 - (Free Research) Can you list all the issues your software team is working on? Can you sort them by severity, priority, features affected, and other criteria? Can you show the histories of all related actions? This article details how Elementool Bug Tracking can help.  (ARTICLE) READ ABSTRACT |

z Cisco Catalyst 2950 Series Switches with Standard Image SW by Cisco Systems, Inc. The Cisco Catalyst 2950 Series switches offer enhanced data security through a wide range of security features.  (HARDWARE PRODUCT)

Cisco Catalyst 2950 Series Switches with Enhanced Image SW by Cisco Systems, Inc. The Cisco Catalyst 2950 Series switches offer enhanced data security through a wide range of security features.  (HARDWARE PRODUCT)

Anatomy of a PeopleSoft Archiving Project: Seven Basic Principles for Archiving PeopleSoft Enterprise Data by IBM March 2008 - (Free Research) Only Princeton Softech Optim™ provides proven, full-lifecycle capabilities for archiving and managing PeopleSoft Enterprise application data, with the broadest range of implementation options to ensure your success.  (WHITE PAPER)

Guidance for Calculation of Efficiency (PUE) in Data Centres by APC by Schneider Electric December 2011 - (Free Research) The efficiency ratings of a data centre can vary substantially depending on what methodologies are applied. Access this exclusive resource to discover the importance of measuring data centre efficiency and learn about the issues companies face when establishing the PUE of an infrastructure.  (WHITE PAPER) READ ABSTRACT |

Guidance for Calculation of Efficiency (PUE) in Data Centers by APC by Schneider Electric November 2011 - (Free Research) The efficiency ratings of a data centre can vary substantially depending on what methodologies are used. This paper  discusses the importance of measuring data centre efficiency and explores the issues companies face when establishing the PUE of an infrastructure.  (WHITE PAPER) READ ABSTRACT |

CA Wily Customer Experience Manager by CA Technologies. December 2008 - (Free Research) Speed time-to-value on your CA Wily Customer Experience Manager (CEM) investment with the CA Wily CEM Rapid Implementation service. By following a set of proven best practices, CA services will accelerate the basic deployment of CA Wily CEM that is tailored to meet your most essential business needs.  (DATA SHEET) READ ABSTRACT |

Demystifying Customer Service Correspondence Work Flow in Cards by Wipro Technologies May 2009 - (Free Research) Methods for capturing customer attention and loyalty may have changed over the years, but the basic DNA of business has not - a focus on establishing new customer relationships and retaining existing ones. This paper provides both a business & technology insight into the credit card customer service workflow.  (WHITE PAPER) READ ABSTRACT |

Defining the 21st Century salesperson by SAP America, Inc. May 2012 - (Free Research) This expert white paper from Forrester Research discusses how the role of the sales person has changed in today's digital world and the four types of salespeople in the 21st century.  (WHITE PAPER) READ ABSTRACT |

CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com October 2011 - (Free Research) This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies.  (ESSENTIAL GUIDE) READ ABSTRACT |

Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for Technology Investment by NTR Global October 2009 - (Free Research) Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform.  (WHITE PAPER) READ ABSTRACT |

Enhancing Constituent Perceptions with CRM for Public Sector: Advancing Beyond Efficiency and Service Improvements by SAP America, Inc. September 2010 - (Free Research) By using a CRM strategy with software solutions, government agencies can achieve a host of benefits when it comes to streamlining business processes and analytical capabilities. Read on to learn how By enabling such CRM processes, governments can build communication campaigns that help shape the public’s perceptions and advance the value delivered.  (WHITE PAPER) READ ABSTRACT |

SAP Solutions on VMware Infrastructure: Customer Use Cases by VMware, Inc. October 2008 - (Free Research) This paper provides best practice guidelines for deploying SAP® software solutions on VMware vSphere™, including tips for production support, virtual machine memory, storage and networking, high availability and performance and sizing.   (WHITE PAPER) READ ABSTRACT |

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