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vokeStream Market Snapshot: Automated Testing of Networks and Connected Devices by Fanfare November 16, 2007 - (Free Research) Service providers and network equipment manufacturers are adding automation to their pre-production testing process for a combination of reasons. This Market Snapshot will focus on the need for test automation of networks and connected devices, identify a path to automation adoption and provide an overview of the market.  (ANALYST REPORT) READ ABSTRACT |

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc. The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.  (SOFTWARE PRODUCT)

Key Tips to Improve Your SLA Performance by CA Technologies. August 15, 2011 - (Free Research) Most service providers take a manual, reactive approach to managing and reporting against service level commitments. Read this white paper to learn how automating service level management with CA Business Service Insight reduces costs associated with service level management.  (ANALYST BRIEF) READ ABSTRACT |

Optimizing the Order-to-Cash Process: Managing Documents throughout the Process by Dolphin October 21, 2009 - (Free Research) This paper examines an array of solutions for SAP customers to optimize the Order-to-Cash processes in ways that contain costs and achieve optimum organizational efficiency, high customer retention and successful cash management.  (WHITE PAPER) READ ABSTRACT |

Automating Fax and Email Orders into SAP® Solutions To Complete Your E-Vision by Esker Inc. December 28, 2011 - (Free Research) If your company is looking to overcome the challenges of fax and e-mail customer orders while gaining the efficiencies of automated, electronic processing of transactions into your SAP system, then read this white paper as it outlines essential factors you must consider first.  (WHITE PAPER) READ ABSTRACT |

iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells.  (SOFTWARE PRODUCT)

Document Process Automation for customer orders by Esker Inc. January 2008 - (Free Research) This white paper focuses on DPA of order management processes governing incoming documents, and more specifically on customer orders (incoming documents also include supplier invoices).  (WHITE PAPER) READ ABSTRACT |

Optimizing Web-to-Mainframe Performance of Critical Business Services by IBM June 2008 - (Free Research) Sign up today for this valuable webcast to learn how integrated Web-to-mainframe performance management can help you achieve higher levels of availability, performance and customer success rates.  (WEBCAST) READ ABSTRACT |

IDC Case Study: Optimizing eCommerce Decisions at TIAA-CREF by Oracle Corporation December 2010 - (Free Research) This IDC case study examines the benefits TIAA-CREF, a Fortune 100 financial services firm, gained from automating their eCommerce marketing. By deploying Oracle Real-Time Decisions, TIAA-CREF was able to apply intelligent process automation to customize online customer interactions.  (CASE STUDY) READ ABSTRACT |

How to tackle trust and co-operation by ComputerWeekly.com November 2010 - (Free Research) It is well-known that eCommerce transactions require a level of trust between participants in that trust, in this context, gives each partner confidence that the other will fulfil his part of a bargain in the future.  (WHITE PAPER) READ ABSTRACT |

Jumpstart Your Cloud Initiatives with Automated Provisioning by CA Technologies. June 2011 - (Free Research) Data center virtualization and cloud computing strategies are being rapidly implemented across IT infrastructures. This white paper describes how virtualization and cloud initiatives are creating new types of management challenges across physical and virtual data center environments and how you can overcome these challenges.  (WHITE PAPER) READ ABSTRACT |

SearchSAP.com E-Book: SAP Workflow update: Must-knows for delivering successful workflow projects by Dolphin October 2010 - (Free Research) SAP shops have long been using the Workflow module to automate processes controlled by the SAP FI module. Customers are looking to extend SAP Workflow to derive more value from SAP systems in place. Learn the benefits and challenges of using the SAP Business Workflow module as well as tips for planning a successful Workflow strategy.  (EBOOK) READ ABSTRACT |

Key strategies for overcoming virtualization and cloud computing management challenges by Dell, Inc. and Intel March 2010 - (Free Research) Customers need to better understand how the use of virtualization and cloud computing changes datacenter infrastructure management requirements. In this paper, May Johnston Turner, IDC's research director of System Management Software, answers questions posed to her by Dell’s customers.  (ANALYST REPORT) READ ABSTRACT |

Virtualization: Consolidation to Cloud Foundation by Dell, Inc. and Intel June 2010 - (Free Research) Read this white paper to learn how Dell ProConsult Services helped develop and implement a flexible, scalable, automated virtualized infrastructure for several companies, allowing them to take advantage of cloud computing and focus on their core business.  (WHITE PAPER) READ ABSTRACT |

Prescription for Growth by Dell | EqualLogic December 2008 - (Free Research) Dell storage helped Navicure reduce disaster recovery site deployment time by 75 percent and automated the planning, testing, and deployment of a disaster recovery solution using VMware® SRM software and Dell EqualLogic SRM Adapters.  (CASE STUDY) READ ABSTRACT |

Intel and Oracle on Dell PowerEdge Servers: Building Next-Generation IT by Dell, Inc. and Intel September 2010 - (Free Research) This paper shows the value of combining Oracle software with Intel Xeon processors on Dell PowerEdge servers. It begins with an overview of the collaboration that created these synergies, before detailing the major areas where they are manifest to end-customers: intelligent performance, automated energy efficiency, and flexible virtualization.  (WHITE PAPER) READ ABSTRACT |

EcoPaper Customer Success Story by BlackBerry September 2011 - (Free Research) Access this case study to learn how Ecopaper equipped its sales force with BlackBerry® smartphones and deployed a mobile application called PWAP, from BlackBerry® Associate Alliance Member True Systems, to automate the sales process.  (CASE STUDY) READ ABSTRACT |

Securing Data Stored on Tape with Encryption: How to Choose the Right Encryption Key Management Solution by Quantum Corporation October 2008 - (Free Research) Q-EKM software, is designed to generate and communicate encryption keys and it is a proven, easy-to-use, library-managed encryption solution designed to protect sensitive data throughout the enterprise.  (WHITE PAPER) READ ABSTRACT |

Analyst's take: Microsoft Dynamics CRM boosts customer service and company profits by ComputerWeekly.com February 2011 - (Free Research) Microsoft Dynamics CRM enables organizations to improve customer service, effectively manage marketing and communications, and increase sales productivity, ultimately driving increased profits and reduced costs.  (WHITE PAPER) READ ABSTRACT |

WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc. (E-mail this company) WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support every level of the global organization – executive, analytical, & operational – and make data available, accessible, and meaningful to every person or application that needs it.  (SOFTWARE PRODUCT)

Station Casinos uses workload automation solution to deliver smoother audits and increase customer loyalty by Cisco Systems, Inc. January 2012 - (Free Research) In this brief white paper, Jeff Martin, Station Casinos’ director of business intelligence (BI), provides specific examples of the types of problems that the company wanted to solve, and offers insight into the specific job scheduling solution it selected to overcome its challenges.  (WHITE PAPER) READ ABSTRACT |

Business Rules in Banking: Connect Decisions to Improve Business Performance by FICO December 2011 - (Free Research) The banking market is heavy with regulatory requirements. Tighter budgets and higher pricing pressure are squeezing profitability. In this white paper, you’ll learn where you can achieve the greatest results by combining these technologies.  (WHITE PAPER) READ ABSTRACT |

Sybase Customer Success: Barclays Capital by Sybase, Inc. June 2011 - (Free Research) Through increased information visibility and data accuracy, Barclays Capital was able to mitigate exposure to operational and reputational risk. Read the entire case study now, compliments of Sybase.  (CASE STUDY) READ ABSTRACT |

Dell Intelligent Data Management- Applying the Efficient IT Approach to Enterprise Storage by Dell, Inc. November 2011 - (Free Research) The Dell™ Intelligent Data Management strategy is being delivered through Dell Fluid Data™ solutions to help businesses automate, optimize, scale, and protect storage to create an increasingly agile, increasingly Efficient Enterprise.  (WHITE PAPER) READ ABSTRACT |

z/OS Tape Encryption Security & Compliance Series: Identity, Access and Encryption by IBM June 2008 - (Free Research) Listen to this webcast to learn how your company can quickly and efficiently comply with recent security breach notification legislation, review implementation experiences from early adopters of this new technology, and have a plan of action.  (WEBCAST) READ ABSTRACT |

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