Customer-Optimized Analytical Crm Management White Papers, Customer-Optimized Analytical Crm Management Software, Customer-Optimized Analytical Crm Management Research, Hardware and Services

Open Sesame: Why Open Source BI, Data Integration, and Data Warehousing Solutions are Gaining in Acceptance - by Dr Claudia Imhoff by Talend

June 28, 2009 - (Free Research)

This paper examines the challenges faced by organizations today regarding their BI, data integration, and data warehousing environments, why traditional solutions fall short, and the rise of upstart open source companies. Read on to learn more about open source BI, data integration, and data warehousing solutions.

(WHITE PAPER)

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Use effective call centers to build customer loyalty by Infor CRM

February 08, 2012 - (Free Research)

This tip guide features chapter 6 from Paul R. Timm's book, 'Technology and Customer Service: Profitable Relationship Building.' Access this resource now to learn how to align business process with customer relationship management (CRM) initiatives, tips for CRM strategy and how to effectively leverage the call center to improve customer loyalty.

(EGUIDE)

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Business Analytics Clients Build a Smarter Planet by IBM

November 18, 2011 - (Free Research)

This brief video shoes how predictive analytics benefits Arvato Services, Yamaha Motor Europe, Banco Itau Argentina, Avis Europe and other organizations. For example, Avis Europe uses IBM predictive analytics to drive highly personalized e-mail campaigns based on detailed customer profiles.

(VIDEO)

Podcast: From Data Warehousing to Insights - Enterprise Analytics by IBM

July 14, 2011 - (Free Research)

This podcast reaveals how employing a data warehousing and analytical appliance can provide the speed and functionality to enable CIOs and their teams to create value from big data.

(PODCAST)

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Creating Business Value Through Location-Based Intelligence by SAP America, Inc.

March 22, 2011 - (Free Research)

In this white paper, we introduce geographic data services and discuss how they are employed in both operational and analytical business applications. The paper also reviews analytical techniques applied across many types of organizations and examines a number of industry-specific usage scenarios.

(WHITE PAPER)

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Business Intelligence for the Small to Medium Sized Business by SAP America, Inc.

June 02, 2009 - (Free Research)

Based on feedback from almost 650 end-user organizations, this report serves as a roadmap for SMBs looking to improve their analytical capability and achieve Best-in-Class performace through the deployment of BI.

(WHITE PAPER)

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Big Data Analytics: Profiling the Use of Analytical Platforms in User Organizations by MarkLogic

February 06, 2012 - (Free Research)

Access this comprehensive research report by Wayne Eckerson to further your knowledge of big data and the way analytics are evolving.

(ANALYST REPORT)

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The Analytical Masses by IBM

July 31, 2011 - (Free Research)

This research presents a demonstrable connection between analytical adoption, and elevated business performance. This report is based on feedback from 222 executives in May and June 2011, across the globe.

(ANALYST REPORT)

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Exadata: Single Source of Truth by Oracle Corporation

December 12, 2011 - (Free Research)

You can consolidate all data warehousing and analytical processing using Oracle Exadata. With its integrated analytics, there are no more slow data loads and everything is run off your data warehouse, no matter how much data you have. Watch this video and learn how to get up-to-date information faster while managing all of it in one place.

(VIDEOCAST)

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Is a Data Warehouse the Only Option for Business Intelligence? by Information Builders Inc. (E-mail this company)

October 2007 - (Free Research)

While data warehouses are important for many types of analytical systems, they aren’t always necessary. Building a data warehouse can dramatically increase the cost of a BI project. This paper describes data warehouses, along with many other options for placing relevant, timely information in the hands of business users.

(WHITE PAPER)

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Next-Generation Analytics: Simpler, Faster, Smarter featuring Forrester Research by Sybase, Inc.

December 2011 - (Free Research)

Watch this webcast and join James Kobielus of Forrester Research, Sybase and Fuzzy Logix to learn how to put the power of complex, advanced analytics into the hands of non-technical knowledge workers and clients. You will learn why companies are turning to in-database analytics to gain faster insight into data.

(WEBCAST)

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Fundamentals of Business Intelligence for the Small and Midsize Enterprise by SAP America, Inc.

June 2011 - (Free Research)

While business intelligence (BI) tools can help small to midsized businesses (SMBs) understand how their business runs and capitalize on opportunities for growth, simply installing BI software does not guarantee its effectiveness. In this white paper, find a checklist of six essential factors for SMBs to consider when implementing BI tools.

(WHITE PAPER)

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Accenture Technology Vision 2012 by ComputerWeekly.com

January 2012 - (Free Research)

Download this report from Accenture to discover the 6 IT technology trends that will impact CIOs in 2012.

(IT BRIEFING)

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Federating Architectures For BI Professionals by Composite Software

December 2011 - (Free Research)

In this BeyeNETWORK e-book, data warehousing expert Wayne Eckerson describes how to create a federated business intelligence (BI) architecture that aligns with organizational imperatives.

(EBOOK)

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Webcast: In-memory Analysis: Delivery Insights at the Speed of Thought by BeyeNETWORK

November 2011 - (Free Research)

This webcast featuring Wayne Eckerson, BI expert and Director of Research for Business Application and Architecture at TechTarget, examines how BI tools will balance top-down, metrics-reporting with bottom-up, ad hoc analysis in a user friendly manner that delivers fast performance while securing information consistency.

(WEBCAST)

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CRM and Social Media: How a Blended Approach Means Good Business in the Hospitality Industry by Infor CRM

February 2012 - (Free Research)

This white paper offers hospitality strategies for combining social media and real-time customer relationship management (CRM) to wow patrons and increase customer loyalty. Learn how social CRM can increase your ROI and build your business reputation.

(WHITE PAPER)

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CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com

October 2011 - (Free Research)

This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies.

(ESSENTIAL GUIDE)

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The Forrester Wave™: CRM Suites For Large Organizations, Q2 2010 by Microsoft

October 2011 - (Free Research)

Read this Forrester Research Inc. analysis of 18 leading customer relationship management (CRM) suite solutions. See what vendors offer the best systems for BPM, ERP, TCO, midsized organizations, and basic needs.

(WHITE PAPER)

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BI on the TCO Diet by IBM

September 2011 - (Free Research)

BY relying on a comprehensive set of organizational capabilities, top performing companies are able to plan, implement, and manage their BI strategies more efficiently, ultimately leading to a lower cost per user, and a higher return on their BI investment.

(ANALYST BRIEF)

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How Web 2.0 Is Transforming CRM: Leveraging Social Media to Improve the Customer Experience by SAP America, Inc.

January 2009 - (Free Research)

Check out this article to learn how SAP is embracing Web 2.0 opportunities for customer relationship management (CRM), from leveraging social computing to building new Web 2.0-based CRM applications.

(JOURNAL ARTICLE)

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A realist's guide to building bottom line revenue and customer loyalty with social CRM by SugarCRM Inc.

October 2011 - (Free Research)

Is social CRM just hype or is it really worth your business's time? Read this eBook from SearchCRM.com for expert advice.

(EBOOK)

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CRM and Small Business: Smaller, Faster, Better by SugarCRM Inc.

August 2011 - (Free Research)

The advent of cloud-based CRM applications has eliminated the significant initial budgetary barriers to entry for many businesses, and the proliferation of products geared toward smaller businesses has presented small business with options that allow them to choose based on specific features. Learn more about how CRM can help your small business.

(WHITE PAPER)

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E-Book: Leveraging CRM to Increase Sales Effectiveness in a Challenging Economy by SugarCRM Inc.

September 2010 - (Free Research)

This e-book will explore the methods for optimizing sales efforts and working smarter to meet business needs in today’s economy. Continue reading to learn methodologies for increasing sales effectiveness and making this year a successful one for your organization.

(EBOOK)

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The Social CRM Playbook by SugarCRM Inc.

August 2011 - (Free Research)

This white paper will provide an outline of the broad steps you should take in building a social CRM strategy and a overview of how you can pair that strategy with technology to enable your business to practice real social CRM.

(WHITE PAPER)

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CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc.

July 2011 - (Free Research)

The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees.

(WHITE PAPER)

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