Customer work Improvement White Papers, Customer work Improvement Software, Customer work Improvement Research, Hardware and Services

Making a Single View of the Customer Work by DataFlux Corporation

June 16, 2011 - (Free Research)

As many executives embrace the idea of a true “single version of the truth” about their customers, they face the fact that their data warehouse and CRM systems, however successful, haven’t reached this goal.

(WHITE PAPER)

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Operational Analytics: Putting Analytics to Work in Operational Systems by Oracle Corporation

March 06, 2012 - (Free Research)

Download this white paper for a better understanding of how to use analytics to improve your day-to-day business operations.

(WHITE PAPER)

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Sybase Mobility Guide - a downloadable book by ComputerWeekly.com

March 10, 2011 - (Free Research)

This guide from Sybase is full of examples of mCommerce at work. The benefits range from speeding up economies to life-changing improvements. For merchants, operators and banks, the new channel offers another way to grow business and revenues while meeting the financial needs of customers.

(WHITE PAPER)

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ITIL: What It Is and Why You Should Care by Global Knowledge Network, Inc.

September 2005 - (Free Research)

ITIL is becoming the next big thing in Information Technology. This paper outlines the origin of ITIL, who controls its contents, who are the biggest users, and why you should care.

(WHITE PAPER)

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Become a social business on the cloud IBM SmartCloud for Social Business collaboration services by IBM

April 2012 - (Free Research)

This brief paper outlines a social business cloud solution that provides integrated e-mail, social business capabilities and third-party applications, all delivered through cloud computing. Learn how it offers a security-rich environment that will allow your business to become a social butterfly in addition to reducing costs and complexity.

(WHITE PAPER)

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BlueWorks Live Brochure by IBM

April 2012 - (Free Research)

Check out this resource center to learn about Blueworks Live, which allows you automate processes currently run by e-mail. Easily collaborate on tasks with co-workers across teams, departments and the entire organization, access communities focused on process improvement and create process blueprints to discover, map and document your processes.

(PRODUCT DEMO)

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Inside SQL Server 2008: Management Studio Improvements by Global Knowledge

July 2009 - (Free Research)

When the SQL Server Management Studio (SSMS) was first introduced in SQL Server 2005, it received mixed reviews. With the launch of SQL Server 2008, Microsoft has succeeded in transforming the SSMS into a much more useful tool set. This whitepaper will list and discuss each of these improvements of SSMS 2008.

(WHITE PAPER)

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vSphere Monitoring: 6 Reports You Might Be Missing by Veeam Software

July 2011 - (Free Research)

Remember when virtualization was the hottest technology around? Back then, things were easy. Of course, those were virtualization’s early days, with low-hanging fruit and opportunities for improvement aplenty. But, then, something happened. Read on to learn more.

(WHITE PAPER)

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Computer Weekly - 3 April 2012: Data security best practice by ComputerWeekly.com

April 2012 - (Free Research)

This week’s Computer Weekly kicks off our Buyer's Guide to data security by looking at the changing role of the IT security chief. We also examine why flexible working is proving so slow to roll out and we talk to the UK's air traffic control operator about its ambitious desktop virtualisation project.

(EZINE)

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Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.

(HARDWARE PRODUCT)

Computer Weekly – 24 April 2012: Are CIOs earning credibility in the boardoom? by ComputerWeekly.com

April 2012 - (Free Research)

This week’s Computer Weekly examines research that suggests CEOs want to invest in IT more than ever, but still see CIOs as technical experts and not business people. We review SQL Server 2012 and ask if Microsoft's database software is catching its competitors as well as concluding our Buyer's Guide to data security.

(EZINE)

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SQL Server 2008 Upgrade Series: Performance by Dell, Inc. and Intel

November 2009 - (Free Research)

This article explores ways in which small and mid-sized businesses can improve the performance of their databases - and their businesses - by upgrading to SQL Server 2008.

(TECHNICAL ARTICLE)

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Short-Run Manufacturer Builds Long-term Success with EnterpriseIQ by IQMS

January 2011 - (Free Research)

For years, Donnelly managed operations using an OS/2 operating system and various software packages. While Donnelly achieved much success using the OS/2 platform and manual scheduling, the company’s growth eventually began outpacing the system’s capacity. With EnterpriseIQ in place, Donnelly has seen improvements in every aspect of its business.

(WHITE PAPER)

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E-Guide: The Implications of Infrastructure for Database Performance by Dell, Inc.

February 2012 - (Free Research)

This e-guide focuses on the impact of infrastructure on database performance.

(EGUIDE)

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BI with SQL Server 2008 R2 by Dell, Inc. and Intel

August 2010 - (Free Research)

SQL Server 2008 R2 has been labeled a BI release because of its new features for business intelligence. In this interactive classroom, industry expert Don Jones explains the improvements made to existing SQL Server BI features like SSRS. Learn about the benefits of self-service BI and Master Data Services. Then take a quiz to test your knowledge.

(RESOURCE CENTER)

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The Business Advantage of Server-based (Versus Peer-to-peer) Networks - A Guide for SMBs by Dell, Inc. and Intel

March 2010 - (Free Research)

This paper compares two SMB networking strategies: peer-to-peer and server-based. While peer-to-peer networks are simple, they are out-performed by server-based networks that optimize performance and availability.

(WHITE PAPER)

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Ten Things You Should Know About SharePoint 2010 by Global Knowledge

November 2010 - (Free Research)

This paper examines how your organization can benefit from the new version of SharePoint. Whether you are an end-user who wants faster queries and easier editing options; or an administrator who wants leverage when working with developers, an upgrade to the new version of SharePoint will definitely reap dividends.

(WHITE PAPER)

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Blue Coat Accelerates Automated CLI Testing, Reaps New Efficiencies with FanfareSVT by Fanfare

December 2006 - (Free Research)

Blue Coat needed to improve its test automation practices with tools & solutions that automate test cases during the development phase, increase test coverage, & identify changes that are not easily identified from build to build. Read why Blue Coat selected FanfareSVT test automation software to work seamlessly within its existing infrastructure.

(CASE STUDY)

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Business Technology Marketing Benchmarks: 2006-2007 Data and Trends by KnowledgeStorm Webinars (E-mail this company)

August 2006 - (Free Research)

Find out what 1,900 B2B marketers in software, hardware and technology services industries revealed about what works for lead generation. Supplement this report with the webinar titled "KnowledgeStorm Webinars: Business Technology Marketing Benchmarks: 2006-2007 Data and Trends" and learn about B2B e-mail and search engine marketing strategies.

(ANALYST REPORT)

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KnowledgeStorm Webinars: Business Technology Marketing Benchmarks: 2006-2007 Data and Trends by KnowledgeStorm Webinars (E-mail this company)

August 2006 - (Free Research)

Find out what 1,900 B2B marketers in software, hardware and technology services industries revealed about what works for lead generation. Invite your entire team to view this free Webcast and learn about business-to-business email and search engine marketing strategies.

(WEBCAST)

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Building a Highly Reliable SAN by Dell, Inc.

July 2008 - (Free Research)

System reliability is a vital component in Storage Area Network (SAN) design that keeps your production environment operating and avoids data loss and downtime.

(WHITE PAPER)

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Oracle Solaris and Sun SPARC Systems - Integrated and Optimised for Enterprise Computing by Oracle Corporation UK Ltd

June 2010 - (Free Research)

This paper offers a high-level discussion of the benefits of Oracle Solaris running on Oracle's Sun SPARC Enterprise M-Series and T-Series, and drill-down information on specific optimisations and advantages for increased reliability, security and virtualisation.

(WHITE PAPER)

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FCR Done Right! by Enkata Technologies

April 2012 - (Free Research)

Access this white paper to learn how to build an operational FCR program without sacrificing your budget.

(WHITE PAPER)

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Nimble employers turn to agile project management by ComputerWeekly.com

November 2010 - (Free Research)

In spirit, both traditional and agile project delivery embody similar principles and practices that aim to deliver measurable results

(WHITE PAPER)

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E-Guide: Improving Database Performance With Infrastructure by Dell, Inc.

May 2012 - (Free Research)

DBAs are tasked with trying to supercharge the performance of their databases while minimizing extra costs. This expert e-guide from SearchOracle.com explains in-depth the required software and hardware that can eventually determine database performance. Also gain a holistic approach to infrastructure and database improvements.

(EGUIDE)

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