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Video White Paper: Seven Tips for Profiting from Lean Times with CRM by Oracle Corporation
June 10, 2009 - (Free Research)
The best time to streamline and turbo-charge the sales process is when competitors are looking the other way. That's why now is a good time to make the shift to a CRM solution that can catapult your organization into the next round of growth.
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Management Excellence: Leveraging Technology and Techniques by Oracle Corporation
November 01, 2008 - (Free Research)
One in a series of white papers about management excellence, this white paper describes the techniques and technologies that organizations should master on their way to management excellence.
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Data Grids & SOA by Oracle Corporation
November 13, 2008 - (Free Research)
This white paper demonstrates that a data grid infrastructure, built with clustered caching, can help you avoid "weak link" vulnerabilities that can sabotage SOA strategies. Discover why the data grid offers improved data access that can create a competitive edge, improve financial performance, and sustain customer loyalty.
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Improving Sales Productivity: An Opportunity for Sales and IT Leadership by Microsoft
April 01, 2008 - (Free Research)
The main focus of this white paper is about revealing key factors in sales rep productivity, including what helps improve their efficiency (increasing selling time) and effectiveness (getting better results from the available selling time). Both are important and require strong leadership and teamwork between the sales and IT departments.
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3 Things Business Decision-Makers Need to Know about SOA by IFS
June 01, 2006 - (Free Research)
Given the increasing importance of service-oriented architecture (SOA), this white paper cuts through the marketing hype surrounding SOA and focuses on the three most important facts you need to know about this groundbreaking technology.
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Going Mobile: Mobile Customer Service Moves to the Forefront of Multi-Channel Interaction by IntelliResponse
December 14, 2009 - (Free Research)
This knowledge paper examines and explores the rapid rise of the mobile consumer, and provides strategies for integrating mobile customer service into the multi-channel service strategy. The paper details how your mobile customer service solution must be channel-specific to mobile, and deliver upon the need for efficiency, accuracy and simplicity.
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HP LeftHand SAN Failback Procedure for VMware by Hewlett-Packard Company
August 05, 2009 - (Free Research)
This white paper documents the procedure for failback from a VMware Site Recovery Manager (SRM) recovery site after SRM has performed a failover on an HP LeftHand SAN. This document is intended for customers who are using an HP LeftHand SAN with VMware.
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Dell™ | VMware ESX/ESXi 3.5 Virtualization Reference Architecture by Dell and VMware
September 01, 2008 - (Free Research)
This white paper describes validated architectures for Dell | VMware™ virtual infrastructures. The Virtualization RA is intended to provide customers with an example basis to consider, evaluate, and select the Dell virtualization solution components that best fit their requirements.
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Optimizing Agile for Your Organization by Construx Software
September 01, 2008 - (Free Research)
This white paper will outline the major organizational, cultural, and project considerations that are critical to a successful Agile adoption.
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Make CRM Work the Way Salespeople Do by Oracle Corporation
October 08, 2009 - (Free Research)
This white paper examines how traditional CRM technologies, while valuable in helping organizations manage customers and revenues, have not really assisted the salesforce do their jobs.
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Enterprise Cloud Computing: Transforming IT by Platform Computing Corporation
July 01, 2009 - (Free Research)
This white paper examines the evolution of private clouds and discusses how many organizations that have implemented grid or virtual machines are moving towards private clouds. It also describes how organizations can successfully implement this new IT delivery model using a phased approach that starts with cloud management software.
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Dell Microsoft Windows Server 2008 Hyper-V Reference Architecture by Dell and Microsoft
December 05, 2008 - (Free Research)
This paper proposes several sample virtualization architectures based on Dell's server and storage products. Architectures are divided into three main categories: Small, Medium, and Large. These categories are based on the features and capacity of each product, as well as the complexity of the overall architecture.
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IBM Rear Door Heat Exchanger by IBM
October 27, 2008 - (Free Research)
This IBM white paper helps you to understand what's happening in an overheated system and to see if yours is at risk, it also explains how the IBM Rear Door Heat eXchanger helps to dramatically reduce data center power consumption.
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CRM for the Professional on the Go by BlackBerry
December 2006 - (Free Research)
Mobile CRM is something that needs to be considered now. As a business leader, you might have put it into your mental to do later box, but the reasons to make it a priority are compelling. Read this paper to discover why.
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Communications Skills for Remote Support by LogMeIn, Inc.
September 2009 - (Free Research)
A new era of on-demand remote support has brought with it a unique challenge to the agents who practice it: a new level of transparency for their interpersonal skills. In this white paper, you'll learn from an experienced communications skills expert, 4 specific steps to help supercharge your customer relationships in an era of remote support.
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Intelligent Merchandising: Creating a Unique Shopping Experience, Part 2 by SAP AG
August 2007 - (Free Research)
Anticipating customer needs is a better predictor of success than just responding to what customers say they want. Read this white paper to learn how you can create a unique customer experience by anticipating customers' lifestyle needs and demands.
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