Customer data center Tracking White Papers, Customer data center Tracking Software, Customer data center Tracking Research, Hardware and Services

Wales & West Utilities Distributes Data Entry Savings Across the Company with Winshuttle by Winshuttle, LLC

March 21, 2012 - (Free Research)

Manual data entry can be cumbersome and time-consuming. This case study outlines how Wales and West Utilities selected a solution that streamlines SAP data loading and extraction in multiple business areas. Discover how it uploaded 750,000 transactions with an opportunity of saving 2,284 working days over the course of just six months.

(CASE STUDY)

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Ensuring Customer Data Quality for Sales and Marketing by SAP America, Inc.

May 24, 2012 - (Free Research)

This webcast discusses how SAP Business Objects Data Quality Management and SAP CRM can help you enforce data quality and governance, address verification and identifies duplicates to achieve fast time-to-value and cost-effective customer data management.

(WEBCAST)

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Medtronic Improves Productivity by Using Winshuttle for Large-Scale Data Transfer by Winshuttle, LLC

March 14, 2012 - (Free Research)

This case study outlines the solution that Medtronic, the largest medical technology company in the world, selected for its ability to transfer large amounts of data from Excel to SAP while minimizing errors, ensuring that its SAP deployments were completed as smoothly as possible. Read this now and learn more about why Medtronic chose this option.

(CASE STUDY)

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Data Quality: A Survival Guide to Marketing by SAP America, Inc.

January 05, 2011 - (Free Research)

Discover the concept of data as it pertains to marketing, and particularly as it is supported by data quality functions inside of the broader EIM framework. This white paper reviews how to improve your customer data for marketing effectiveness.

(WHITE PAPER)

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Using Unified Customer Data Visibility to Improve Revenue, Retention and Satisfaction by DataFlux Corporation

June 16, 2011 - (Free Research)

While immediate value is achievable through improved data quality and standardization, without well-defined goals for measured improvements to visible business processes the technical morass threatens project success. In this paper, we review some barriers to success of Master Data Management (MDM) programs.

(WHITE PAPER)

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Delivering an Identity Service through Virtualization by Radiant Logic, Inc.

April 06, 2011 - (Free Research)

Delivering smarter security and more customized services are at the top of any IT agenda. Both would be easier and cheaper to achieve with a common infrastructure, in what we call an identity and context service. In this paper, we’ll address how such a shared service can serve these two very different IT initiatives.

(WHITE PAPER)

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Presentation Transcript: Virtualized Cardholder Data Environments Capitalizing on Updated PCI SSC Guidance by HyTrust

July 07, 2011 - (Free Research)

2010 marked the release of the PCI's DSS 2.0 compliance standards, and among a variety of new standards, virtualization has made an appearance. Access this presentation transcript for expert analysis of the latest challenges of PCI compliance, including a detailed overview of concerns related to virtualization.

(PRESENTATION TRANSCRIPT)

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Improving business processes and customer satisfaction with Cloud Applications by SAP America, Inc.

May 24, 2012 - (Free Research)

Many organizations struggle when it comes to improving sales, driving customer satisfaction, collaborating with business partners, and maximizing value of applications. Access this virtual environment for a bevy of content that can help you conquer your greatest business struggles ranging from optimizing sales to the cloud and beyond.

(VIRTUAL SEMINAR)

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HP Business Data Warehouse appliance by HP & Intel

July 22, 2011 - (Free Research)

Access this brief resource for an informative overview of the HP's Business Data Warehouse Appliance.

(DATA SHEET)

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Optimize Supplier Data for Better Procurement Decisions by SAP America, Inc.

May 25, 2012 - (Free Research)

This video discusses how you can avoid the pitfalls of poor information management and optimize supplier data for improved procurement, visibility, compliance and accuracy.

(WEBCAST)

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You Can't Have Self-service Bi Without Self-service Di by Quest Software

May 30, 2012 - (Free Research)

This paper discusses the direct relationship of self-service BI and DI and how to build a complete self-service solution that provides enhanced visibility and flexibility for integrating, cleansing and analyzing data with ease.

(WHITE PAPER)

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SearchDataManagement.com E-Guide: Data Integration tips and techniques by SAP America, Inc.

May 30, 2012 - (Free Research)

<p class="Default">Since BI tools are critical to the success of your organization, securing an effective, well-executed process for BI data integration should be a top priority. Access this expert e-guide for tips and techniques on data integration.</p>

(EGUIDE)

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Trusted Information for Enhanced Decision Making by SAP America, Inc.

May 25, 2012 - (Free Research)

Watch this video to discover how to harness the power and flexibility of SAP’s BusinessObjects Data Services for easy access to trusted information to help foster improved decision making and maximize business performance.

(WEBCAST)

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How to Get Ahead of the Competition: Consolidate and Modernize Your B2B and File Transfer Environments by SEEBURGER

February 29, 2012 - (Free Research)

Consolidating and modernizing the IT that runs your B2B and file transfer environments – the backbone of your supply chain - can deliver big rewards: cost savings, improved efficiency, and revenue growth. Read this paper to learn the seven key success factors for a consolidation and modernization project and how to achieve them in your business.

(WEBCAST)

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SQL Server 2008 Migration: Evaluate the Value of a SQL Server Upgrade by Dell, Inc. and Intel

August 16, 2011 - (Free Research)

As IT budgets continue to slump, you'll need to develop a solid case for the SQL Server upgrade. Inside this e-Book, learn about the features that will get the management buy-in.

(EBOOK)

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Presentation Transcript: SMB Server School: Considerations for Integrating Windows Server into a Cloud Computing Environment by Dell, Inc. and Intel

March 16, 2010 - (Free Research)

This presentation transcript explores how to effectively mitigate architecture, security, and management risks to ensure a successful Windows Server integration into your cloud computing environment. Protect your organization from risks to customer data and liability issues and learn how to better manage virtualized and cloud environments.

(PRESENTATION TRANSCRIPT)

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Protecting Personally Identifiable Information: What data is at risk and what you can do about it by Sophos, Inc.

June 24, 2010 - (Free Research)

Misusing, losing, or otherwise compromising personally identifiable information can carry a steep financial cost, damage a business’s reputation, and even lead to criminal prosecution. Read this white paper to learn more about the challenges organizations face and the steps they can take to ensure the safety of this sensitive information.

(WHITE PAPER)

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Adapt your contact center for increased customer satisfaction by inContact

January 20, 2012 - (Free Research)

This video explains how you can combine interactive voice response (IVR) and ACD systems into one that tracks calls, call waits and offers "self-service" options for callers with a long wait. Watch this now to see a detailed overview of this all-in-one system that will save your organization money.

(VIDEO)

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Hyper-V Cloud Fast Track by Dell and Microsoft

April 07, 2011 - (Free Research)

A Microsoft private cloud pools and dynamically allocates IT resources across business units. This means that IT can deploy services quickly and scale them out to meet critical needs whenever and wherever they occur—all while tracking resource usage with appropriate charges back to line-of-business owners.

(WHITE PAPER)

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Contact Zone Overview Video by Melissa Data Corp

April 24, 2012 - (Free Research)

This brief but informative video demonstrates how Melissa Data's Contact Zone software can help you cleanse and validate data for better data quality and output.

(VIDEO)

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Best Practices in the Call Center: A Customer Touch-Point Methodology, Free Oracle Corporation Best Practices by Oracle Corporation

January 26, 2009 - (Free Research)

One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.

(WHITE PAPER)

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How to Dramatically Speed Accounting and Business Processes by Exact Software

March 20, 2012 - (Free Research)

This case study examines a food services company that needed to find a more efficient way to keep track of and manage food and laundry inventories, address customer concerns in the call center, automate processes, and manage tax calculation processes. Continue reading to discover the software they used to effectively meet their business needs.

(CASE STUDY)

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Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.

The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.

(HARDWARE PRODUCT)

Essential email security: Bloor Research Report by Mimecast

April 27, 2012 - (Free Research)

This exclusive report from Bloor Research analyzes today’s email security challenges, and the solutions best placed to overcome them. Explore 8 major players in the market that are poised to deliver top-notch email security.

(ANALYST REPORT)

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Streamlining Service Provider Operations: Using IT Service Management Software to Improve 8 Key Business Processes by Autotask Corporation

December 10, 2010 - (Free Research)

This white paper describes how today's end-to-end IT Service Management software can help you take control of the key business functions critical to most IT solution providers. Continue reading to learn more.

(WHITE PAPER)

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