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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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Oracle + Sun Product Strategy Webcast Series - Sun Blade Systems by Oracle Corporation

March 11, 2011 - (Free Research)
These informative, on-demand sessions offer strategies for Sun's major product lines related to the combination, explain how Oracle will deliver more innovation to our customers, and outline our approach to protecting customers' investments. This webcast will provide you with an overview of the Oracle Sun Blade Server product line. 
(WEBCAST) READ ABSTRACT |

Webcast: Unlocking New Insights and Opportunities with Big Data by IBM

August 19, 2013 - (Free Research)
In this exclusive webcast, learn how you can use big data to create new business value, maintain relevance, and achieve greater operational efficiency. 
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Oracle + Sun Product Strategy Webcast Series - SPARC Enterprise Servers by Oracle Corporation

April 04, 2011 - (Free Research)
Oracle invites you to view our Oracle + Sun Product Strategy Webcast series. You'll get the chance to learn more about the combination of Sun and Oracle—and what it means for you. This webcast will provide you with an overview of the Oracle SPARC Enterprise Server product line. 
(WEBCAST) READ ABSTRACT |

Oracle + Sun Product Strategy Webcast Series - Sun X86 Systems by Oracle Corporation

March 11, 2011 - (Free Research)
These informative, on-demand sessions offer strategies for Sun's major product lines related to the combination, explain how Oracle will deliver more innovation to our customers, and outline our approach to protecting customers' investments. This webcast will provide you with an overview of the Oracle Sun X86 product line. 
(WEBCAST) READ ABSTRACT |

Introduction to Microsoft Dynamics CRM Online by Microsoft

September 09, 2009 - (Free Research)
This webcast, with an introduction from Steve Ballmer, Microsoft CEO, examines the importance of CRM software has on a company’s bottom line. 
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Tips from the Trade - Competing on Web Analytics by SAS

May 05, 2010 - (Free Research)
How can your company take away more than just sales numbers from online customers? That was one of the topics of a webcast that brought thought leaders together to discuss challenges and best practices in the industry. Continue reading to explore the insights and highlights from that webcast and learn more about how to compete on web analytics. 
(WHITE PAPER) READ ABSTRACT |

Optimizing Web-to-Mainframe Performance of Critical Business Services by IBM

June 2008 - (Free Research)
Sign up today for this valuable webcast to learn how integrated Web-to-mainframe performance management can help you achieve higher levels of availability, performance and customer success rates. 
(WEBCAST) READ ABSTRACT |

Marketing and Demand Creation in B2B Marketplace: The Prospect's View by KnowledgeStorm Webinars (E-mail this company)

May 2006 - (Free Research)
Do you ever wonder how potential buyers view the strategic approaches and tactics you commonly use to entice them? In this Webcast, KnowledgeStorm and SiriusDecisions present the results of a new research study that examine the efficacy of demand creation. 
(WEBCAST) READ ABSTRACT |

One-Stop Shop: Best Practices to Streamline your Service Desk by Nimsoft, Inc.

September 2011 - (Free Research)
Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices. 
(WEBCAST) READ ABSTRACT |

Establish a Strategic Advantage in Managing Change by IBM

August 2010 - (Free Research)
Join Sue Green, Market Manager for IBM Rational Systems at this webcast as she shows you a structured approach to seizing opportunity and managing change amid the fast pace world and complexity of smarter product development. 
(WEBCAST)

Driving Customer Service Success in the Cloud with Microsoft Dynamics CRM Online by Microsoft

August 2010 - (Free Research)
Join us for this webcast to learn how Microsoft Dynamics CRM Online provides complete service management functionality to help you manage cases, contracts, and knowledge. 
(VIDEO) READ ABSTRACT |

Change the Way IT Delivers Value to the Business by CA Technologies.

January 2014 - (Free Research)
In this comprehensive webcast, learn how you can measure, manage, and consistently deliver reliable services to your customers. Hear from a panel of six IT experts as they discuss how the increased focus on improving customer experience is impacting IT, as well as best practices and challenges to overcome in the transformation. 
(WEBCAST) READ ABSTRACT |

Acquire the ideal customer with IBM Customer Analytics by IBM

February 2014 - (Free Research)
View the following webcast to get a firsthand look at the technology you need to handle today's "choosy consumer." See how with the appropriate customer analytics solution, you can strengthen nearly every aspect of your customer relationships, allocate resources more successfully, and achieve a greater overall ROI. 
(WEBCAST) READ ABSTRACT |

Rethinking Omni-Channel Merchandise Optimization in the Connected-Customer Era Webinar by IBM

April 2014 - (Free Research)
This webcast follows along with the PACE (pressures, actions, capabilities, and enablers) framework to better understand how organizations are optimizing merchandising to avoid pitfalls and achieve greater success. 
(WEBCAST) READ ABSTRACT |

Webinar: Achieving Smarter Process with a mobile first approach by IBM

March 2014 - (Free Research)
In this webcast, industry experts examine some of the scenarios where customer engagement processes and mobility work in conjunction to create more successful interactions with customers and drive business value exponentially. 
(VIDEO) READ ABSTRACT |

Keeping Pace with Your Customer’s Needs Automating Activation and IP Address Management with Cisco Solutions by Cisco Systems, Inc.

July 2011 - (Free Research)
This webcast looks at the issue of simplifying IP management and service automation, creating a scalable, reliable solution for meeting your customer needs. Learn how you can reduce delivery time and increase revenue. 
(VIDEO) READ ABSTRACT |

The First Mile - Business Critical Real Time Customer Interactions by Kofax, Inc.

March 2014 - (Free Research)
In this age of the empowered customer, companies are pressured to stay on their toes so as to retain customer loyalty in the most intuitive, fast, responsive means possible. In this fascinating webcast, learn the importance of the business-critical First Mile of customer interactions – the point at which customer loyalty is either gained or lost. 
(WEBCAST) READ ABSTRACT |

The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times by SAP America, Inc.

March 2009 - (Free Research)
This Webcast and complimentary Podcast explores today's consumer trends and new customer strategies that will help companies not only survive the current economy but emerge as a leader in the long run. 
(WEBCAST) READ ABSTRACT |

Taking control of the customer experience in retail banking by Hewlett-Packard Limited

November 2013 - (Free Research)
This on-demand webcast examines the value of customer-centricity in retail banking, and offers key insights to help you take control of the customer experience. 
(WEBCAST) READ ABSTRACT |

Analytics that drive high impact customer-focused enterprises by IBM

December 2013 - (Free Research)
Join Rebecca Wormleighton, Product Marketing Manager, IBM, in this webcast as she artfully explains how to successfully leverage analytics across your customer service organization to build a customer focused enterprise. 
(WEBCAST) READ ABSTRACT |

Business Analytics for Marketing by IBM

October 2013 - (Free Research)
The following webcast depicts the best solution to making sure that your customers always get the best service possible. 
(WEBCAST) READ ABSTRACT |

How to Put Customers at the Center of Your Business by IBM

September 2013 - (Free Research)
In this webcast, hear from Constellation Research principal analyst and CEO Ray Wang as he explores how to put customers at the center of your business. Learn how to make sure your customers stay loyal in a fiercely competitive marketplace. 
(WEBCAST) READ ABSTRACT |

Customer Service is Not an Assembly Line - Retool your Service Experience with Dynamic Case Management by KANA (E-mail this company)

June 2012 - (Free Research)
Check out this informative webcast to understand how customer service and dynamic case management are related and how to build a strategy for both. 
(WEBCAST) READ ABSTRACT |

Customer Video: TripAdvisor CFO by Workday

December 2012 - (Free Research)
Watch this concise webcast to discover how a single tool integrates HR and financial data to enable the largest travel website organization to provide top-notch service for their customers. 
(WEBCAST) READ ABSTRACT |

Customer Video: TripAdvisor CEO by Workday

December 2012 - (Free Research)
Watch this concise webcast to discover how an integrated platform across HR and financials, among many other processes enable the largest travel website organization to provide top-notch service for their customers. 
(WEBCAST) READ ABSTRACT |

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