This week’s Computer Weekly asks what chancellor George Osborne's Budget means for the UK IT community and if he can deliver his goal to make Britain "the technology centre of Europe". Also you'll find the final part of our private cloud Buyer's Guide and we examine the options for choosing the right WAN optimisation strategy. 

<p>Despite increased storage budgets, customers are still struggling to manage the proliferation of data. This expert e-guide takes a closer look at the evolving storage landscape and discusses emerging data management tools and predictions for the future.</p> 

Read this case study and learn how Mitsubishi Corporation's European subsidiaries sought a system capable of automating planning and providing managers with the required information to make better-informed decisions. Discover how IBM Cognos offers them access to a centralised system, creates budget plans, reports and individual analysis. 

Most customer service organizations have recently seen operational budgets cut by nearly 20%. In addition, the goal of maintaining quality customer service has become more difficult to achieve. Organizations must now deliver the same levels of service with fewer resources. Can it be done? Read on, and find out how. 

This White Paper is presented by IDC Health Insights and sponsored by HP and Intel. 

The CRM buying process can be reduced to a set of 10 steps that will help you pare down the field of potential solutions to a few vendors who are the best fit. This guide will allow you to move through 10 sets of steps. 

This video explains how you can combine interactive voice response (IVR) and ACD systems into one that tracks calls, call waits and offers "self-service" options for callers with a long wait. Watch this now to see a detailed overview of this all-in-one system that will save your organization money. 

Enterprise resource leader, SAP founded in 1972, is facing the slow death of traditional on-premise ERP. Customers with shrinking IT budgets are opting to outsource more of their core business systems. 

Read this brief paper and learn how IBM Cognos can lead finance teams into the next generation by offering driver-based budgeting with vastly shorter planning cycles, flexible rolling forecasts, faster and more reliable financial close and consolidation, tighter control over operational performance, swifter reporting capabilities and so much more. 

IT and finance may oftentimes be on separate pages, viewing each other as another facet of the business. In today's recovering economy, their dependence on each other can determine the success or failure of your company. This paper offers insight on how IT and finance can collaborate to help your organization succeed in the post-recession economy. 

Success depends on healthy and accurate forecasts. A rolling forecasting approach is typically helpful in developing or restoring your forecasting practices to full health. This paper from IBM offers up six principals that should be mainstays in your forecasting blueprint and also outlines an example of successful rolling forecasts in practice. 

Today’s post and parcel organizations have been drastically affected in recent years by rising costs and shifting requirements. This white paper discusses an error-reducing solution that eliminates costly, advancement barring problems and can help the postal workforce experience increased efficiency and productivity.