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Rethinking BI: Understanding the benefits of operational business intelligence by Pitney Bowes Group 1 Software

August 2008 - (Free Research) In this 20-minute podcast, appropriate for IT and business professionals, listeners will get a complete introduction to operational BI benefits and related technology concepts.
(PODCAST) READ ABSTRACT | View Now

DevTrack 6.2 – Enterprise Project and Defect Tracking Software by TechExcel, Inc. (E-mail this company)

DevTrack comprehensively tracks and manages all product defects, change requests, and all other development issues. DevTrack facilitates teamwork between different users, teams, and even customers. DevTrack also provides powerful workflow and process automation, robust searching and reporting, and comprehensive point-and-click customization. 
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Fiber Optic Leader Sheds Light on WAN Data Protection Challenges by Silver Peak

April 2008 - (Free Research) As a result of the Silver Peak-optimized WAN, Finisar employees can readily access their centralized Microsoft Exchange e-mail, Microsoft Windows file services and other applications.
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Construction Firm Integrated Business Systems with Comprehensive Solutions by Microsoft Dynamics.

June 2008 - (Free Research) Over the years this facility services and specialty construction firm (HVAC, electrical, plumbing and other building systems) has extended their ERP system to 500 employees, helping the company become one of the "100 Best Companies to Work For".
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SeaBright Ensures Better Backups with ExaGrid by ExaGrid Systems, Inc.

April 2008 - (Free Research) After considering several competitive solutions, SeaBright chose a two-site ExaGrid system in combination with Symantec’s Backup Exec™ backup application.
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Case Study: Deep in the Heart of Texas Motorola Helps Keep Drivers Safe by Motorola Inc

August 2008 - (Free Research) If you're looking for a way to more efficiently backhaul WiMAX traffic from cell sites to the WAN, this paper has the answer.
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EasySpooler by ROC Software

ROC EasySpooler not only provides a central view of your entire output environment, it allows IT staff versatile control of output, whether routed to printers, fax machines, the Web, email, or a PDF file. 
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Data De-duplication and Replication Gives AIG Better Backups and Enhanced Sarbanes-Oxley Compliance by Quantum.

June 2008 - (Free Research) AIG major business challenge was the rapid access to archive data so to overcome this problem AIG tried Quantum backup solutions that combined data de-duplication disk, tape, due to which the company is now able to enhance compliance.
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Key Energy Services: iTera HA Saves Payday by Vision Solutions.

May 2008 - (Free Research) As a publicly held company, Key Energy must comply with SOX legislation and iTera HA is helping them do just that.
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IT Briefing: Making the Most of OSS and Service Provider CRM by Pitney Bowes Group 1 Software

June 2008 - (Free Research) This whitepaper address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS). Learn more about CRM in the paper.
(WHITE PAPER) READ ABSTRACT | View Now

The Call for More Progressive Self-Service by Pitney Bowes Group 1 Software

July 2008 - (Free Research) This white paper reviews five best practices that make flexible Online Billing meet and exceed customer expectations. E2 suite offers a proven online account management solution that makes it easy to incorporate these practices into your business.
(WHITE PAPER) READ ABSTRACT | View Now

Shenzhen Telecom by Pitney Bowes Group 1 Software

July 2008 - (Free Research) Pitney Bowes Group 1 Software customer communication management (CCM) solution allows Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction.
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The Call for More Progressive Self-Service: How Flexible Online Billing Experiences Help Meet Rising Expectations in the Communications Sector by Pitney Bowes Group 1 Software

July 2008 - (Free Research) This white paper reviews the five best practices that help global communications business meet and exceed customer expectations at every step of the way--including the critical online billing experience.
(WHITE PAPER) READ ABSTRACT | View Now

Making the most of OSS and service provider CRM by Pitney Bowes Group 1 Software

June 2008 - (Free Research) In this webcast, expert Jeffrey Paul Cotrupe will address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS).
(ANALYST REPORT) READ ABSTRACT | View Now

Customer Information Team Delivers Reliable Customer Contact Information with Daimler Chrysler's Customer/Owner Information Network (COIN) by Pitney Bowes Group 1 Software

May 2008 - (Free Research) DaimlerChrysler needed to consolidate their multiple operational databases into one set of data stores to join disparate data and achieve an accurate single customer view.
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Communication Intelligence: Bringing Accuracy and Efficiency to Policy Production and Underwriting Automation by Pitney Bowes Group 1 Software

April 2008 - (Free Research) Significant automation reforms are underway at insurance carriers to make the underwriting process less error-prone and more productive, cost-effective and customer-responsive. This paper explores the new techonologies making all this possible.
(WHITE PAPER) READ ABSTRACT | View Now

Top 5 Online Billing Capabilities in the Communications Sector for the Ultimate User Experience by Pitney Bowes Group 1 Software

June 2008 - (Free Research) Listen to this educational podcast now to discover the essential capabilities needed to help speed cash flow, reduce customer service costs and churn, and stay connected to customers.
(VIDEOCAST) READ ABSTRACT | View Now

Avoiding Data Integration Pitfalls by Pitney Bowes Group 1 Software

May 2008 - (Free Research) In this Webcast, featured speaker Michael Czerniawski of System's Evolution, Inc. (SEI), discusses data integration pitfalls and will provide you the five keys to getting the information you need now.
(WEBCAST) READ ABSTRACT | View Now

Data Quality - The Foundation of Operational Effectiveness by Pitney Bowes Group 1 Software

April 2008 - (Free Research) Operational and analytical business processes rely on a solid, high-quality data foundation, but companies often neglect data quality until a major problem occurs that could've been avoided. Learn about the benefits and importance of da...
(WHITE PAPER) READ ABSTRACT | View Now

Data Quality Considerations in Master Data Management Structures by Pitney Bowes Group 1 Software

May 2008 - (Free Research) In this white paper, learn how to implement and enforce enterprise-wide Master Data Management solutions.
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Epicor for Distribution - Enterprise and Mid-Market Distribution Management by Epicor Software Corporation.

Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain. 
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ERP for Service Organizations by Epicor Software Corporation.

Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management. 
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Epicor®Vista™ – Job Shop & Make-to-Order ERP Solutions by Epicor Software Corporation.

Epicor Vista is a world-class, integrated manufacturing and accounting solution for emerging manufacturers, job shops or make-to-order departments of large enterprises. Vista is loaded with innovative tools that will help you take control of estimating, orders, scheduling, costing, inventory, quality and much more. 
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The 2007 ERP in Manufacturing Benchmark Report by Epicor Software Corporation.

May 2008 - (Free Research) This report aims to serve as a roadmap to those in the manufacturing community who desire to reduce costs, improve accuracy of inventory schedules, and develop customer responsiveness through successful ERP implementations.
(WHITE PAPER) READ ABSTRACT | View Now

Epicor Vantage: Comprehensive ERP Software for Mid-market Manufacturers by Epicor Software Corporation.

Vantage is designed to meet the needs of make-to-order and mixed-mode manufacturers. It is delivered ‘out-of-the-box’ with built-in workflow processes that enable manufacturers to manage the entire order cycle: from Marketing and Sales through Production and Planning, Sourcing and Procurement, Installation and Service, and Financial recognition. 
(SOFTWARE PRODUCT) View Now

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