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Taking a SIP: What Executives Should Know about IP Transformation in the Contact Center by Genesys

September 2008 - (Free Research)
This white paper is intended for executives who are seeking to understand why SIP (Session Initiation Protocol) is a must-have technology for the contact center today, and how SIP-enabled IP solutions can help align you with your goals. 
(WHITE PAPER) READ ABSTRACT |

New York Stock Exchange Chooses Juniper for Next-Generation Datacenters by Juniper Networks, Inc.

July 2009 - (Free Research)
This IDC Buyer Case Study examines the decision of NYSE Euronext to choose Juniper Networks as the primary supplier for the company's datacenter, Ethernet switching, and routing needs. Read on to learn more about how Juniper Networks is bringing the New York Stock Exchange into the twenty-first century. 
(CASE STUDY) READ ABSTRACT |

Case Study: New York Philharmonic Digital Archives to Preserve and Make Accessible Worldwide Over 160 Years of American Cultural Heritage with the help of Technology Services Group and Alfresco Software by Alfresco Software

May 2012 - (Free Research)
This resource examines how the New York Philharmonic digitized their enormous collections to provide universal online access with a robust, scalable document management system. 
(WHITE PAPER) READ ABSTRACT |

Splunk for Business Analytics by Splunk

April 2012 - (Free Research)
This paper looks at one way of improving your analytics capabilities and gaining end-to-end visibility into the trends and behaviors of customers, services and systems. 
(WHITE PAPER) READ ABSTRACT |

CARCO Delivers Higher Customer Satisfaction and Saves $1 Million with NetApp by NetApp

December 2011 - (Free Research)
Holtsville, New York-based CARCO Group Inc. and its three divisions provide investigative, fraud detection, and risk mitigation services to large corporations, producing more than two million reports each year. This case study explores how CARCO deployed NetApp unified storage to support their virtualized infrastructure and file workloads. 
(WHITE PAPER) READ ABSTRACT |

CIO Handbook: Personalizing the Customer Experience by SearchCIO.com

March 2013 - (Free Research)
CIOs must marry online and physical offerings to personalize business interactions for each and every customer in today's collaborative world. Find out how leading businesses are paving the way with top-notch customer experience strategies. 
(EBOOK) READ ABSTRACT |

Flushing Bank Invests in Internet Security with Webroot by Webroot

September 2011 - (Free Research)
New York-based financial institution, Flushing Bank, was in need of a new Internet security appliance as their current one could no longer effectively keep up with growing compliance and data loss prevention demands. View this case study to learn how Webroot Web Security was able to meet their needs as well as explore the key features it offers. 
(CASE STUDY) READ ABSTRACT |

BlueCross BlueShield Case Study: A Health Approach to Server Sprawl by Dell, Inc.

April 2009 - (Free Research)
Read this case study to learn how Dell helped BlueCross BlueShield of Western New York harness blades to shrink its data center footprint by 75 percent and improve efficiency by more than 50 percent. 
(CASE STUDY) READ ABSTRACT |

Case Study: Microsoft® Technology Center Reduced SharePoint 2010 Migration by Two Months with DocAve® by AvePoint, Inc.

June 2011 - (Free Research)
Migrating from SharePoint 2007 to the 2010 platform comes with a host of challenges. This brief case study shows how a leading New York City technology center saved time and money with a migration solution. 
(CASE STUDY) READ ABSTRACT |

ROI of vCenter Site Recovery Manager through Forrester's Total Economic Impact™ Framework by VMware, Inc.

July 2013 - (Free Research)
VMware vCenter™ Site Recovery Manager™ is the market-leading disaster recovery product that complements VMware vSphere® to simplify and reduce the cost of disaster protection for all virtualized applications. Now, with the help of a new Forrester Consulting study, you can calculate the Total Economic Impact™and potential ROI of this technology. 
(WEBCAST) READ ABSTRACT |

CW+: Business opportunities in the North American mobile market by ComputerWeekly.com

December 2010 - (Free Research)
In May, 2010, Verizon Wireless told investors at Barclays Capital media and technology conference in New York that it expected to offer customers who signed up for its 4G services monthly “buckets” of data. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: State of New York Government Case Study by McAfee, Inc.

October 2009 - (Free Research)
Read this presentation transcript to see how the State of New York saved millions of dollars, reduced management time, and improved compliance by standardizing on McAfee for complete system protection. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Grow Your Business with Microsoft Dynamics CRM by Microsoft

September 2009 - (Free Research)
View this webcast to see how that Microsoft Dynamics CRM 4.0 gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post sales. 
(WEBCAST) READ ABSTRACT |

Bonobos Improves Web Site Performance to Gear Up for Cyber Monday by SOASTA, Inc

July 2013 - (Free Research)
Trying to avoid another online retail season riddled with website performance issues, Bonobos CTO Michael Hart turned to SOASTA. Read this informative case study today to learn to learn about the weeks Bonobos spent testing SOASTA CloudTest On-Demand in order to simulate customers going through the entire purchase cycle. 
(WHITE PAPER) READ ABSTRACT |

Health Information Exchange of New York Delivers Connected Healthcare Throughout HIE Network by InterSystems Corporation

June 2013 - (Free Research)
Learn how a new information exchange platform helped HIXNY provide fast, easy, standardized access to clinical data for members spanning across 17 counties. 
(WHITE PAPER) READ ABSTRACT |

Big Data Analytics by ComputerWeekly.com

September 2012 - (Free Research)
IDC explores the initial impact that Big Data is having on organisations, its impact on IT architectures, delivery models and future roadmaps. 
(ANALYST REPORT) READ ABSTRACT |

Forrester Report-Enterprises Shift To Smart Process Apps To Engage Customers by Kofax, Inc.

December 2013 - (Free Research)
In this white paper, discover how, within the next five years, a new generation of "smart process apps" will augment – and, in some cases, replace – the heavy packaged apps designed from the inside out that drive customer interaction today. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly – 13 November 2012: Government commits to open standards by ComputerWeekly.com

November 2012 - (Free Research)
In this week's Computer Weekly, we look at the government's controversial new policy on open standards and what it means for public sector IT. After hurricane Sandy hit New York, we talk to one datacentre operator about how it kept services running. And our latest buyers' guide examines the market for infrastructure on demand. Read the issue now. 
(EZINE) READ ABSTRACT |

Avoiding the SANS Top 25 Most Dangerous Programming Errors by Veracode, Inc.

February 2010 - (Free Research)
The SANS/CWE list of the Top 25 Most Dangerous Programming Errors is already becoming the "standard" for developing secure applications in many large enterprises. In this webcast, review the prevalence of attacks that use vulnerabilities listed in the Top 25 and learn how to safeguard your code to avoid the most dangerous programming errors. 
(WEBCAST) READ ABSTRACT |

Managing the Amazon Elastic Compute Cloud with CA by CA Technologies.

October 2009 - (Free Research)
Read this paper to learn how innovative management solutions from CA add comprehensive support for Amazon EC2 with real-time automation, application performance, service, and database management. 
(WHITE PAPER) READ ABSTRACT |

Unix to Linux Migration Tips: Overcome Common Challenges by Red Hat & IBM

June 2011 - (Free Research)
Access this expert resource to discover how to overcome common migration challenges, with respect to hardware and availability issues. Also learn how the New York Stock Exchange benefitted from a Unix-to-Linux migration to keep up with demanding business transactions with minimal downtime. 
(EGUIDE) READ ABSTRACT |

NYC HHS by Novell, Inc.

May 2011 - (Free Research)
When New York City Health and Human Services was looking for a new log management solutions that would provide them with security for their sensitive information and make it easier to comply to state, federal, and industry regulations they did not expect to find a system that would do all that and more. 
(CASE STUDY) READ ABSTRACT |

Understanding and Managing Supply Chain Risk by SAP America, Inc.

January 2006 - (Free Research)
Download this white paper and explore new thinking on potential risk to global supply chains and how companies are adopting the statistical methods more commonly associated with finance and insurance. Learn how identifying and profiling risk variables, quantifying risk and using IT solutions can create higher resilience for supply chain management. 
(WHITE PAPER) READ ABSTRACT |

Certifiedmail Managed Service by DataMotion

February 2011 - (Free Research)
Schalleur, Devine & Surgent (SDS) is a mid‐sized Certified Public Accounting agency with over 30 employees comprised of CPAs and other certified professionals based in Devon, Pennsylvania. 
(WHITE PAPER) READ ABSTRACT |

Hedge Fund Administration Provider Increases Efficiency by Cisco Systems, Inc.

January 2011 - (Free Research)
HedgeServ, a provider of administration solutions to hedge funds and related financial enterprises faced the challenge of finding the best way to scale automation in their production environment. Needing a full-featued enterprise scheduler, HedgeServ decided to deploy Cisco Tidal Enterprise Scheduler. Continue reading to learn more. 
(CASE STUDY) READ ABSTRACT |

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