Customer Service Representative Export White Papers, Customer Service Representative Export Software, Customer Service Representative Export Research, Hardware and Services

Globo.com Acquires 200,000 New Customers in 2 years and Reduces Churn by 30% with Data Mining by SPSS Inc. Worldwide Headquarters

May 04, 2009 - (Free Research)

This Internet service provider/portal operator of Globo, Brazil's largest media conglomerate, delivers the content Brazilian Web users want using PASW Statistics.

(CASE STUDY)

READ ABSTRACT |

Drive Real-World Business Processes with Microsoft Dynamics CRM by Microsoft

September 09, 2009 - (Free Research)

Watch this webcast to learn how Microsoft Dynamics CRM can help you develop and strengthen profitable customer relationships.

(WEBCAST)

READ ABSTRACT |

Addressing the challenges of implementing a customer-centric strategy by Infor CRM

December 05, 2008 - (Free Research)

The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints.

(WHITE PAPER)

READ ABSTRACT |

Grow Your Business with the Visibility to Capture More Sales Opportunities by Microsoft

September 09, 2009 - (Free Research)

In part one of this webcast series, we show you how the productivity of your sales teams can be dramatically increased by utilizing the enhancements in the newly released Microsoft Dynamics CRM 4.0.

(WEBCAST)

READ ABSTRACT |

VI Service Desk Version 4.0.1 - Free 30 Day Trial! by Velocity Integrations Software, Inc.

September 18, 2009 - (Free Research)

VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change.

(TRIAL SOFTWARE)

SPSS Text Analysis for Surveys 3.0: Get the Most Out of Open-Ended Text Responses by SPSS Inc. Worldwide Headquarters

February 12, 2009 - (Free Research)

Maximize survey research value with open text responses. If you've limited your surveys to close-ended questions due to the time and expense of reading and manually coding text responses, this session can be your organization's first step toward maximizing the value of your survey data.

(WEBCAST)

READ ABSTRACT |

Improving Sales Productivity: An Opportunity for Sales and IT Leadership by Microsoft

April 01, 2008 - (Free Research)

The main focus of this white paper is about revealing key factors in sales rep productivity, including what helps improve their efficiency (increasing selling time) and effectiveness (getting better results from the available selling time). Both are important and require strong leadership and teamwork between the sales and IT departments.

(WHITE PAPER)

READ ABSTRACT |

HEALTHsuite® - Claims Processing Software by RAM Technologies, Inc.

HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.

(ASP & SOFTWARE PRODUCT)

Efficiency, Effectiveness and Customer Loyalty in the Insurance Contact Center by Infor CRM

July 22, 2009 - (Free Research)

Read this paper to learn how important an efficient and effective contact center is and how Infor CRM Epiphany Contact Center enables carriers to create a highly efficient, customer-centric, multichannel contact center, providing a better customer service experience and increasing customer loyalty.

(WHITE PAPER)

READ ABSTRACT |

FalconStor® Virtual Tape Library (VTL) - Tape Export with Tape Stacking Demo by FalconStor Software

November 09, 2009 - (Free Research)

Tape export is process of moving data from virtual tape to physical tape. Tape stacking allows multiple virtual tapes to be consolidated onto a single physical tape in order to save on tape media consumption. The concept is very simple and also very useful. Please watch this video for examples of how FalconStor VTL functions.

(PRODUCT DEMO)

READ ABSTRACT |

Enabling Organic Growth by SAP AG

September 17, 2008 - (Free Research)

Discover why organic growth is the means to achieving continuous, profitable growth, and find out how your company can address some of the most common challenges in the quest to achieve it.

(WHITE PAPER)

READ ABSTRACT |

Increase Sales Productivity by Creating a Connected and Collaborative Sales Force by Microsoft

September 09, 2009 - (Free Research)

Find out how you can get the sales solution of the future today. In this webcast, you learn how creating a connected, collaborative sales team can help you win new business, as well as keep the business you already have.

(WEBCAST)

READ ABSTRACT |

Winning in Today's Environment: Six Imperatives for the Chief Sales Officer by Oracle Corporation

October 01, 2009 - (Free Research)

Download the Oracle CRM White Paper, "Winning in Today's Environment: Six Imperatives for the Chief Sales Officer," to learn how you can deploy several best practices to achieve unparalleled sales success in your organization.

(WHITE PAPER)

READ ABSTRACT |

Empowerment as a Growth Strategy by Oracle Corporation

September 2007 - (Free Research)

Companies are using technology and other tools to help employees deliver an organization's best collective thinking during each customer interaction. Among them is Hewlett-Packard (HP), which we will feature in this paper. We will also explain why empowering your key customer-facing employees is the new path to achieving extraordinary results.

(WHITE PAPER)

READ ABSTRACT |

Quantify Your Risk with Free Device Scanner by Lumension

January 2009 - (Free Research)

The Lumension Security Device Scanner tool is a system service, scanning the network on predefined intervals to uncover removable devices.

(ASSESSMENT TOOL)

READ ABSTRACT |

Enterprise Data Services in SOA using ODI Suite by Oracle Corporation

February 2009 - (Free Research)

This whitepaper will demonstrate why Data Services are a foundation requirement for enterprise SOA deployments by describing how just how valuable, and complex, business data is for the businesses that rely on it.

(WHITE PAPER)

READ ABSTRACT |

Accelerate ITIL Initiatives by Bomgar Corporation (E-mail this company)

March 2008 - (Free Research)

In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management.

(VIDEOCAST)

READ ABSTRACT |

MEDRAD: Automating the Flow of Inbound Sales Orders into SAP Applications, while Simultaneously Reducing Costs and Improving Accuracy by Esker Inc.

July 2009 - (Free Research)

This case study explains how MEDRAD implemented Esker DeliveryWare for their SAP solution and documents the benefits they reaped from it. Read this case study to learn how your company can experience the same benefits as MEDRAD with Esker DeliveryWare.

(CASE STUDY)

READ ABSTRACT |

Dell™ | VMware ESX/ESXi 3.5 Virtualization Reference Architecture by Dell and VMware

September 2008 - (Free Research)

This white paper describes validated architectures for Dell | VMware™ virtual infrastructures. The Virtualization RA is intended to provide customers with an example basis to consider, evaluate, and select the Dell virtualization solution components that best fit their requirements.

(WHITE PAPER)

READ ABSTRACT |

The Development Executive’s Guide to Open Source Software Policy Implementation by Black Duck Software

October 2009 - (Free Research)

Black Duck provides a framework that not only allows your software development organization to benefit from open source but also allows other enterprise stakeholders—including legal, IT, security, export and purchasing personnel—to access timely and relevant information to effectively manage business risks.

(WHITE PAPER)

READ ABSTRACT |

WebFOCUS Business Intelligence Application Development & Deployment by Information Builders Inc. (E-mail this company)

WebFOCUS development and deployment solutions provide easy-to-use Web-based applications for unlimited numbers of users, tailored to their skill level and preferences regardless of location, as well as flexible and intuitive development tools for building applications.

(SOFTWARE PRODUCT)

CRM Your Salespeople Will Love by Oracle Corporation

September 2007 - (Free Research)

Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption.

(WHITE PAPER)

READ ABSTRACT |

Process Manufacturing Companies Going Global: GTM Challenges and Solutions by SAP America Inc

July 2009 - (Free Research)

This paper focuses on Global Trade Management (GTM) trends in chemical and pharmaceutical manufacturing companies, with an emphasis on the challenges and solutions for Global Trade Compliance (GTC).

(ANALYST REPORT)

READ ABSTRACT |

Running SQL Server 2008 in a Hyper-V Environment: Best Practices and Performance Considerations by Microsoft Corporation India Pvt Ltd

October 2008 - (Free Research)

Through a series of test scenarios that are representative of SQL Server application fundamentals, this document provides best practice recommendations on running SQL Server in Windows Hyper-V environment.

(WHITE PAPER)

READ ABSTRACT |

Presentation Transcript: Spotfire for CRM: Supercharge Your Sales and Marketing Analysis by TIBCO Spotfire Division

October 2009 - (Free Research)

This Presentation Transcript shares strategies for analyzing CRM data, finding lost revenue opportunities, improving sales forecasting and optimizing overall campaign effectiveness.

(PRESENTATION TRANSCRIPT)

READ ABSTRACT |

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.

Business email address:
First name: (optional)
Last name: (optional)