The main focus of this white paper is about revealing key factors in sales rep productivity, including what helps improve their efficiency (increasing selling time) and effectiveness (getting better results from the available selling time). Both are important and require strong leadership and teamwork between the sales and IT departments. 

Download the Oracle CRM White Paper, "Winning in Today's Environment: Six Imperatives for the Chief Sales Officer," to learn how you can deploy several best practices to achieve unparalleled sales success in your organization. 

Read this brochure to learn how iAnywhere Mobile Office offers enhanced network security, data protection, device management, profile administration, cross-platform support, and deployment features all available through Apple’s App Store. 

Where can you find one complete and highly secure suite of productivity tools that all work together? With cloud services, you can deliver fully hosted online productivity tools for real-time communication and collaboration that are all designed to work together. The Microsoft Business Productivity Online Suite is one stop shopping in the cloud. 

Today there is new and affordable technology that enables small businesses to access current data from any location, respond quickly to change, and thrive in a volatile business environment. A good example of this technology is the SAP® Business One application. Read this white paper to learn more! 

Secure in 15 -- Security practices you can use each day. Start with this "15 Minutes Month-at-a-Glance" calendar today. Each month, we'll send you additional tools and tricks to stay protected around the clock. 

See how SheepDog used Google Apps to capitalize on growing business opportunities for advanced cloud computing solutions, generate both one-time and ongoing revenue streams, and build a lucrative and sustainable business model. 

Unified Messaging integrates different streams of communication (e-mail, fax, video, SMS, voice, etc.) into a single, or, unified message store, that is accessible from a wide range of different devices. 

This webcast explains about five common troubleshooting areas, that is Enterprise Activation Issues, Mail delivery and latency Issues, Mobile Browsing Issues, PIM Synchronization Issues and Wireless Application Push Issues. 

This study illustrates the financial impact of deploying Microsoft Exchange 2010 for a retail and distribution organization of 1,500 employees and $450 million in annual revenue. 

Read this paper to learn about options for deploying and managing a home-based agent model with the ultimate goal being increased customer loyalty. As the key driver in this model, other cumulative benefits result: higher agent productivity, reduced attrition, lower operational costs, stronger business continuity, and more. 

When Sun Country Airlines needed a solution to give employees data about flights and information to improve customer service and operations management, they turned to Blackberry. The Solution? Six highly useful applications were created for 50 BlackBerry smartphones to help airline employees check everything from delayed flights to lost baggage. 

This knowledge paper examines and explores the rapid rise of the mobile consumer, and provides strategies for integrating mobile customer service into the multi-channel service strategy. The paper details how your mobile customer service solution must be channel-specific to mobile, and deliver upon the need for efficiency, accuracy and simplicity.