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HP POS System Helps Mayors Improve Customer Service, Gain Selling Time by Hewlett-Packard Company

August 2008 - (Free Research)
Among the priorities for the new system were ease of use by salespeople, an easy-to-manage centralized customer database for lookup and validation, and the use of broadband connectivity. Maintaining access to proprietary applications that supported nonsales functions was also required. 
(CASE STUDY) READ ABSTRACT |

Lowering the Point of Sale System Support Costs with Intel® vPro™ Technology by Wipro Technologies

February 2009 - (Free Research)
Written for retail IT organizations managing Point of Sale (POS) systems, this paper shows hard dollar savings that retailers can expect to see by adopting advanced POS systems with Intel® vPro™ technology. 
(ARTICLE) READ ABSTRACT |

Getting Value from Industry Best Practices the High-Tech Supply Chain Challenge by SAP AG

September 2008 - (Free Research)
Supply chain operations play a vital role in the success of any consumer or high-tech original equipment manufacturer (OEM). This SAP Executive Insight examines how the adoption of industry best practices can add value to your organization. 
(WHITE PAPER) READ ABSTRACT |

Retail Opportunities in a World of Extremes: Understanding Today's Teens and Boomers by IBM

May 2008 - (Free Research)
This IBM study focused on two groups – teens and boomers. It explores their lifestyles, values, and particular preferences and attitudes toward shopping. Read this paper to learn how retailers can better meet the needs of these two segments. 
(WHITE PAPER)

Driving Your Channel Business: Leverage Information Technology to Improve Partner Relationships and Boost Channel Performance by SAP AG

September 2008 - (Free Research)
This white paper discusses key channel business trends, highlights the complexities and challenges of different channel models. 
(WHITE PAPER) READ ABSTRACT |

Measuring, Monitoring and Improving Customer Experience by SearchCRM

September 2012 - (Free Research)
Forward-thinking organizations recognize the improving the customer experience can provide a significant competitive edge, but implementing effective customer experience management (CEM) processes can be difficult. Review this expert guide to learn 10 simple, inexpensive ways to improve the customer experience today. 
(EGUIDE) READ ABSTRACT |

ROI Case Study: Quest Foglight at Imperial College London by ComputerWeekly.com

June 2012 - (Free Research)
Imperial College London deployed Quest Foglight to manage the performance of its applications, databases, and services and reduce system downtime. Nucleus Reseach evaluates the ROI of the project. 
(ANALYST REPORT) READ ABSTRACT |

A Disruptive Force in the Analytics Industry - LMG Service Sets a New Benchmark for Retail Analytics thanks to Kognitio by Kognitio

July 2008 - (Free Research)
In this case study Loyalty Management Group (LMG), tried to find a way to offer retailers and suppliers the ability to analyze full Electronic Point of Sale (EPOS) data volumes to help them gain insight, intelligence and statistical confidence. 
(CASE STUDY) READ ABSTRACT |

Niksun NetDetectorLIVE Data Sheet by NIKSUN

NetDetectorLive is a content and compliance monitoring appliance enabling companies to monitor content flowing in and out of their corporate networks. 
(HARDWARE PRODUCT)

Attacks on Point of Sale Systems by Symantec Corporation

March 2014 - (Free Research)
Identity theft is one of the most common forms of cybercrime, and your Point of Sale (POS) system is especially vulnerable to this attack type. This in-depth guide explores how cybercriminals use malware to steal credit card information at the POS. 
(WHITE PAPER) READ ABSTRACT |

Dell ProSupport Plus: Going to the Ends of the Earth by Dell, Inc. and Intel®

April 2013 - (Free Research)
In this brief video, explore how Dell ProSupport Plus goes above and beyond the traditional expectations of customer service with round-the-clock support and proactive monitoring, as well as preventative recommendations. 
(WEBCAST) READ ABSTRACT |

Paramount Foods Upgrades Store Technology by Hewlett-Packard Company

March 2008 - (Free Research)
Read how the owner of a North Carolina based food company found a way to keep up with major supermarket chains with HP POS hardware and servers. 
(WHITE PAPER) READ ABSTRACT |

Business Service Management by ASG Software Solutions

Business Service Management (BSM) solutions can effectively be defined as the fusion of IT and business needs, Successfully employed, they will empower IT with the necessary tools to increase overall business value. 
(SOFTWARE PRODUCT)

Presentation Transcript: Application Whitelisting: The Must Have Technology for Security and Compliance Today by McAfee, Inc.

September 2009 - (Free Research)
Read this paper, which is a transcription of a presentation where speakers Stuart McClure, VP of Operations & Strategy, Risk & Compliance Business Unit, at McAfee Incorporated and Evelyn de Souza, Senior Manager, Risk & Compliance, at McAfee discuss application whitelisting and its benefits. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Niksun NetVCR Data Sheet. by NIKSUN

NIKSUN NetVCR is the world’s first full-function appliance for advanced real-time network, service & application performance monitoring. 
(HARDWARE PRODUCT)

Anatomy of an Attack by Promisec

May 2014 - (Free Research)
This document breaks down the malware attack that was launched on Target. It also illustrates how Promisec can deliver true visibility and control in a constantly evolving threat environment. 
(WHITE PAPER) READ ABSTRACT |

Five Myths of Infrastructure Monitoring: How End-User Monitoring Can Help You Improve Customer Satisfaction by Hewlett-Packard Company

May 2008 - (Free Research)
This paper discusses some of the common myths about infrastructure monitoring, and addresses how to ensure your infrastructure monitoring is responsive enough to satisfy and retain your customers. 
(WHITE PAPER) READ ABSTRACT |

Lending and Credit Solution Brief by ILOG, an IBM Company

April 2008 - (Free Research)
This white paper discusses approaches for enabling greater product agility and efficiency in credit decisions, improving customer retention and attracting a higher number of new consumers. 
(WHITE PAPER) READ ABSTRACT |

Top 10 Tips on Getting Started with Speech Analytics by Verint Systems

April 2008 - (Free Research)
By enabling enterprises to mine large volumes of recorded customer/agent voice interactions, speech analytics is redefining quality in a way that can promote greater customer satisfaction, loyalty, and value. 
(WHITE PAPER) READ ABSTRACT |

ILOG in Lending and Credit - A Solution Brief by ILOG, Inc. (BRMS)

April 2008 - (Free Research)
This white paper discusses approaches for enabling greater product agility and efficiency in credit decisions, improving customer retention and attracting a higher number of new consumers. 
(WHITE PAPER) READ ABSTRACT |

Five Myths of Infrastructure Monitoring by Hewlett-Packard Company

August 2008 - (Free Research)
This whitepaper discuss Five Myths of Infrastructure Monitoring. It explores how end-user monitoring can help improve customer satisfaction. 
(WHITE PAPER) READ ABSTRACT |

Implementing Web Chat: How to Launch, Staff, and Monitor by Citrix Online- GoToAssist

October 2011 - (Free Research)
Read this white paper to learn more about why you should implement web chat into your current customer support operations. 
(WHITE PAPER) READ ABSTRACT |

Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch by Teleformix

July 2008 - (Free Research)
Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this. 
(WHITE PAPER) READ ABSTRACT |

Cisco® ONE: The Value of Advanced Flow Control by Cisco Systems, Inc.

May 2013 - (Free Research)
Discover how utilizing the advanced flow control capability in Cisco Open Network Environment (ONE) can help you overcome the complex monitoring challenges you are facing today. 
(WHITE PAPER) READ ABSTRACT |

Critical Success Factors Deploying Pervasive BI by MicroStrategy Incorporated

June 2008 - (Free Research)
Pervasive BI is the ability to deliver integrated right-time DW information to all users - it also provides an enterprise with the necessary visibility, insight, and facts to make smarter decisions in all processes at all times. 
(WHITE PAPER) READ ABSTRACT |

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