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Shred-It Goes Mobile with CRM-Service by Kony
May 07, 2013 - (Free Research)
Shred-It, a leading information security company providing document destruction services, was looking to initiate a mobile strategy to improve the efficiency of their customer service reps (CSRs). Read this short case study to learn how mobilizing their CRM service processes allows Shred-It to provide standardized, consistent delivery of service.
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Windows Azure Platform Security Essentials: Module 1 - Security Architecture by Microsoft
December 16, 2010 - (Free Research)
In this video module, Graham Calladine, Security Architect with Microsoft Services partners with the Security Talk Series to describe the security features of the Windows Azure platform, resources available to protect applications and data running on the Microsoft cloud and SQL Azure security and authentication options.
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InterConnect for Exact Synergy by Exact Software
March 17, 2009 - (Free Research)
This 4-minute recorded demonstration will reveal how InterConnect can help you better utilize your integrated Synergy and Exact RM (formerly Exact MAX) environment.
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Sony Ericsson Optimizes Customer Experience with Siebel CRM by Oracle Corporation UK Ltd
December 17, 2012 - (Free Research)
This webcast reveals why Sony Ericsson Global chose one customer relationship management (CRM) application for its technical scalability, the functional structure of its modules, and potential for acceleration of business change.
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Cisco MDS 9000 Family: Total Investment Protection by Cisco Systems, Inc.
November 2008 - (Free Research)
As discussed in this document, the Cisco® MDS 9000 Family provides the leading high-density, highbandwidth storage networking solution along with Integrated Fabric Applications to support dynamic data center requirements.
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Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.
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Supply Chain Management in Kraft by Board International
June 2008 - (Free Research)
In order to maintain its market leadership, Kraft Food's products should reach their destinations faster and faster, but in the most effective way.
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Security Best Practices for Developing Windows Azure Applications by Microsoft
November 2010 - (Free Research)
Are you a software designer, architect, developer or tester interested in secure cloud computing solutions? Download this breakthrough paper focusing on the security challenges and recommended approaches to design and develop more secure applications for Microsoft's Windows Azure platform.
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The GeoTAX ® Enterprise Tax Management solution by Pitney Bowes Group 1 Software
The GeoTAX ® Enterprise Tax Management solution provides you with the necessary tools to centralize all your corporate tax jurisdiction processing needs and supports critical tax compliance issues.
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International Cruise & Excursions, Inc. by Aspect
March 2008 - (Free Research)
ICE contact center staff had been using Excel spreadsheets to schedule agents, which was an inefficient and difficult practice, Since the agents are the primary drivers of the company's sales.
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Evaluating Financial Management Software ...Is it time for a change? by Microsoft
March 2008 - (Free Research)
Financial management software that becomes disjointed can impact the success and profitability of any business. Read this paper to learn how your business can streamline processes to manage accounting, project management, payroll and human resources.
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Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM
May 2012 - (Free Research)
This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments.
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Liebert XDH by Liebert Corporation
Liebert XD refrigerant-based cooling modules work as a system to support the hot aisle/cold aisle approach to cooling high heat density data centers.
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LEGO: Nurturing Consumer Loyalty Bloomberg BusinessWeek Article by SAP America, Inc.
December 2011 - (Free Research)
This LEGO customer success story reported by Bloomberg Businessweek highlights how LEGO leverages SAP Customer Relationship Managment (SAP CRM), especially the loyalty management software, to run the compnay's customer loyalty program.
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Optimizing the application testing of your Siebel CRM environment by HP and Infosys
August 2008 - (Free Research)
Infosys and HP invite you to join us for a webcast on September 10th at 3:00 EDT on the topic, Optimizing the application testing of your Siebel CRM environment with the "Siebel Business Process Testing (BPT) Accelerator," developed by Infosys and HP.
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BIG-IP Application Security Manager™ by F5 Networks
The BIG-IP Application Security Manager delivers the industry’s foremost comprehensive application delivery security solution with the option to deliver both application delivery and security together. The ASM provides application layer protection from targeted and generalized application attacks to ensure that applications are always available.
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Let Customer Feedback Do the Driving by SPSS Inc. Worldwide Headquarters
May 2007 - (Free Research)
As the second installment in The Customer Innovation Series, this paper describes why and how Enterprise Feedback Management (EFM) is a critical component in solving the problem of enhancing customer-driven innovation.
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Cisco 2800 Series by Cisco Systems, Inc.
The Cisco 2800 Series features the ability to deliver multiple high-quality simultaneous services at wire speed up to multiple T1/E1/xDSL connections.
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