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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
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TimeSummit by Exaktime

Time and attendance records collected in your JobClocks and/or PocketClocks are easily transferred into TimeSummit software, automatically assembled and presented to you in clear, concise reports. 
(SOFTWARE PRODUCT)

Profiting from Absence Management: How to Cut the Costs of Employee Absences by Infor

December 2008 - (Free Research)
This paper explains how a decisive strategy and integrated systems will enable you to surmount the costly barriers now associated with employee absence management. 
(WHITE PAPER) READ ABSTRACT |

JobClock by Exaktime

JobClock is a rugged battery-powered timeclock that is locked down at each jobsite 24 hours a day, rain or shine. Each worker carries keytabs on their own keyring that identifies them in the system. 
(HARDWARE PRODUCT)

Enterprise Time and Attendance - Build Vs. Buy by Infor

January 2007 - (Free Research)
Explore the advantages, disadvantages, costs and risks of buying and building an enterprise time and attendance solution. 
(WHITE PAPER) READ ABSTRACT |

PocketClock/GPS by Exaktime

While JobClock is designed to be locked down and left at a jobsite 24/7, PocketClock/GPS is a portable solution that is ideal for: -Crews on the move, -Multiple cost codes, -Service and route work 
(HARDWARE PRODUCT)

The Education Edge: School Administration Software by Blackbaud

This complete solution was developed exclusively for school administrators to help effectively manage every aspect of school administration and student information. 
(SOFTWARE PRODUCT)

Elliott Reduces Cost and Increases Efficiency with its Kronos Solution by Kronos Incorporated

June 2009 - (Free Research)
Elliott Company decided to implement the Kronos Workforce Central suite in 2004 to help improve its ability to track and manage attendance, overtime, and vacation while remaining compliant with complex labor laws and union pay policies. Read this case study to find out how it worked out for them. 
(CASE STUDY) READ ABSTRACT |

Nucleus Research: Extend the Value of Oracle to Labor Management by Kronos Incorporated

June 2010 - (Free Research)
This paper explores how using Kronos to automate time and attendance workflows rather than Oracle products translated into a number of key returns involving lower software costs, better data acquisition, and less customization. Continue reading to learn about the benefits and value of using Kronos over Oracle for labor management. 
(ANALYST REPORT) READ ABSTRACT |

The Ultimate Guide to Time and Attendance Software by Kronos Incorporated

August 2013 - (Free Research)
Time and attendance software provides management personnel with diverse tools to help maximize cash flow and minimize waste. This e-guide can help you determine how a solution should be selected and implemented to access your benefits and advancement goals. 
(EGUIDE) READ ABSTRACT |

Time and Attendance Software Best Practices by Kronos Incorporated

August 2013 - (Free Research)
In this informative e-guide, discover insights on time and attendance software best practices. 
(EGUIDE) READ ABSTRACT |

Analyst's take: Invest in time and attendance applications to cut costs by ComputerWeekly.com

February 2011 - (Free Research)
Companies should consider investments in time and attendance applications as a low-risk, low-cost way to reduce payroll costs and improve productivity.  Companies that already have time and attendance applications should consider maximizing the breadth of their deployment or extending it to other workforce-related functions. 
(WHITE PAPER) READ ABSTRACT |

How Does Time and Attendance Hardware and Software Affect an Organization? by Kronos Incorporated

August 2013 - (Free Research)
In this e-guide, uncover a background on the software and recent impacts of biometrics, mobile computing, and SaaS delivery models. 
(EGUIDE) READ ABSTRACT |

Nucleus Research Report: Extend the Value of SAP to Labor Management by Kronos Incorporated

March 2010 - (Free Research)
See what Nucleus Research says on how you can get up and running faster, gain real-time access to labor data, and save valuable time by adopting a time and attendance solution from Kronos. Read this paper and learn why real time access to time and attendance data and other Kronos advantages reduce payroll inflation, manual processes and more. 
(ANALYST REPORT) READ ABSTRACT |

Analyst's take: Kronos time and attendance applications achieve greater return on investment than Oracle products by ComputerWeekly.com

March 2011 - (Free Research)
Most companies have pay rule environments with some complexity, such as multiple states and shift differentials or collective bargaining agreements. 
(WHITE PAPER) READ ABSTRACT |

Hamilton County finds the secret to student success ... Enhancing student attendance, behavior and performance by turning Big Data into insight by IBM

January 2014 - (Free Research)
Access the following case study to reveal how Hamilton County was able to successfully implement a business intelligence and analytics solution that enhanced student attendance, behavior, and performance—ultimately giving their students a real competitive edge—see what this technology can do for you as well. 
(CASE STUDY) READ ABSTRACT |

Six Tips to Help Reduce Costs and Boost Productivity by Kronos Incorporated

March 2009 - (Free Research)
Falling demand. Sweeping layoffs. And widespread plant closings. Unprecedented economic challenges are driving manufacturers to find new ways to reduce costs, increase productivity, and make better decisions. Decisions that can help optimize the use of labor and resources. 
(WHITE PAPER) READ ABSTRACT |

A Focused Look: How Payroll in a Comprehensive System Saves Time & Money by IQMS

November 2012 - (Free Research)
Read this case study to discover the benefits Wisconsin Plastics, Inc. (WIS) achieved by implementing a software module for these processes that integrates seamlessly with its existing enterprise resource planning (ERP) software. 
(WHITE PAPER) READ ABSTRACT |

Measuring, Monitoring and Improving Customer Experience by SearchCRM

September 2012 - (Free Research)
Forward-thinking organizations recognize the improving the customer experience can provide a significant competitive edge, but implementing effective customer experience management (CEM) processes can be difficult. Review this expert guide to learn 10 simple, inexpensive ways to improve the customer experience today. 
(EGUIDE) READ ABSTRACT |

7 Ways Video Can Fuel Customer Engagement, Conversion and Acquisition by Limelight Networks, Inc.

August 2013 - (Free Research)
Customer engagement, conversion and acquisition are important to the success of your company. Unfortunately, people don't always have the time to read everything you write. How can you remedy this? Learn how video can drive engagement to your business by reading this resource now. 
(WHITE PAPER) READ ABSTRACT |

Vidyo Enabled Customer Service & Support by Vidyo, Inc.

May 2014 - (Free Research)
This informative white paper examines how video conferencing solutions have the ability to dramatically improve your organization's customer service, enabling instant communications and collaboration to help streamline services and drive innovation. 
(WHITE PAPER) READ ABSTRACT |

Leveraging the Power of the Peloton to Lead Change by Global Knowledge

July 2013 - (Free Research)
This white paper combines the concept of the peloton with one of the most widely accepted approaches for enabling change in organizations: John P. Kotter's 8 Steps for Enabling Change. 
(WHITE PAPER) READ ABSTRACT |

UPMC Health Plan Optimizes Customer Conversations to Ensure Service Excellence by Genesys

September 2013 - (Free Research)
Consult this case study today to learn how UPMC Health Plan developed an innovative customer service strategy that provided consistent, personal customer experiences, enabled constant service improvements, and more. 
(CASE STUDY) READ ABSTRACT |

Integrated vs. Unified: Five Reasons Why Contact Centers Must Get Unified by Aspect

August 2010 - (Free Research)
This paper presents the main differences between integrated and unified contact centers, and gives five reasons why it is imperative for contact centers to adapt a unified solution. Read on to learn how adopting such a solution can increase productivity, decrease costs, and enhance the customer experience, thereby increasing customer loyalty. 
(WHITE PAPER) READ ABSTRACT |

Driving Customer Service Success in the Cloud with Microsoft Dynamics CRM Online by Microsoft

August 2010 - (Free Research)
Join us for this webcast to learn how Microsoft Dynamics CRM Online provides complete service management functionality to help you manage cases, contracts, and knowledge. 
(VIDEO) READ ABSTRACT |

Transform the Customer Experience with Pega CRM by Pegasystems

May 2011 - (Free Research)
For years, companies have tried to serve customers in a way that would lead to brand loyalty.  While traditional CRM systems have failed to deliver, a new approach might be just what companies need. 
(WHITE PAPER) READ ABSTRACT |

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