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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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Seeing Clearly: The Benefits of an Intuitive Enterprise Solution by Intuitive ERP

April 2008 - (Free Research)
The Intuitive ERP enterprise solution includes feature-rich and integrated ERP, customer relationship management, business intelligence and e-commerce modules all the tools you need to enhance the productivity and profitability. 
(WHITE PAPER) READ ABSTRACT |

Boost Your Image: Master the Three Stages of Video Conferencing Success by Citrix Online Go To Meeting

January 2012 - (Free Research)
This new 1080 Group white paper explores best practices for video conferencing and provides a handy checklist for preparing and conducting a successful video conferencing session. 
(WHITE PAPER) READ ABSTRACT |

Business Case for Integrated Unified Communications and Contact Center Solution by ShoreTel

June 2010 - (Free Research)
In this whitepaper, discover how using unified communications (UC) in your contact center can help you increase effective communications between employees and clients, which will improve your customer satisfaction, retention, and loyalty rates. 
(WHITE PAPER) READ ABSTRACT |

The Business Case for Integrated ERP by Scribe Software Corporation

April 2011 - (Free Research)
It's critical that your ERP software is integrated and can talk to other business applications and systems. Those who embrace ERP integration will reap lower operation costs, increased customer satisfaction, and a lot of saved time. Read this paper to learn how integrating your ERP software will impact your company's operations and work flow. 
(WHITE PAPER) READ ABSTRACT |

Top Ten Ways You Can Improve Communications with Video Conferencing by LifeSize

September 2012 - (Free Research)
This resource explores the top ten benefits of using video conferencing to bring your globally dispersed team together anytime, anywhere to collaborate efficiently and effectively. 
(WHITE PAPER) READ ABSTRACT |

Overcoming the challenges of fax orders to drive customer satisfaction by Esker Inc.

October 2009 - (Free Research)
This case study examines how a global healthcare products company turned to the Esker SaaS document processing automation solution to streamline to help eliminate the challenges associated with manual data entry and paper routing. 
(CASE STUDY) READ ABSTRACT |

Infor - ERP SyteLine by Infor

September 2008 - (Free Research)
Infor ERP SyteLine spans the business of manufacturing to align supply with demand and support the business and operational challenges of manufacturers. Download this demo to get a better understanding of how this software can benefit your company. 
(DEMO) READ ABSTRACT |

2010 ERP REPORT: Part One in a Series by Panorama Consulting Group

February 2010 - (Free Research)
This report offers data on a wide variety of ERP solutions. Included in the research sample are Tier I solutions (such as SAP, Oracle eBusiness Suite, and Microsoft Dynamics), Tier II, Tier III and industry-focused niche solutions. 
(WHITE PAPER) READ ABSTRACT |

Improving Help Desk Efficiency: Asset Management and Help Desk Optimization by TechExcel

August 2008 - (Free Research)
This paper explains how asset discovery, and AssetWise Discovery software, plays a vital role in raising help desk efficiency while maintaining customer satisfaction and resolving problems effectively. 
(WHITE PAPER) READ ABSTRACT |

Case Study: Advanced Scientifics Keeps LifeBlood Flowing by Made2Manage ERP

March 2008 - (Free Research)
Find out how a leader in the design and manufacture of disposable medical devices increased revenue, production output and customer satisfaction with their ERP software solution. 
(WHITE PAPER) READ ABSTRACT |

Application performance management: a six-step approach to improving staff efficiency and customer satisfaction by Hewlett-Packard Company

July 2010 - (Free Research)
This paper details an approach that application owners and operations managers can use to achieve a successful application performance management deployment. The ultimate goal is to help you take clear steps toward robust application performance management capabilities so that you can serve your internal and external customers more effectively. 
(WHITE PAPER) READ ABSTRACT |

Cost Justification of an Automated Data Collection System by Epicor Software Corporation

July 1967 - (Free Research)
Learn how automated data collection can help you increase ROI, achieve better information, reduce shipping errors, increase customer satisfaction and improve ef-ficiency of manufacturing operations. 
(WHITE PAPER) READ ABSTRACT |

Tightening the Chain - Supply Chain Cost-Cutting Strategies by SAP America, Inc.

August 2009 - (Free Research)
Maintain operational efficiency while cutting supply chain costs with new approaches, technologies, and methodologies. Third party logistics providers, radio frequency identification rentals, and attribute-based demand planning can help you reduce supply chain costs and boost customer satisfaction. 
(WHITE PAPER) READ ABSTRACT |

Four Clues Your Organization Suffers from Inefficient Integration, ERP Integration Part 1 by TIBCO Software Inc.

July 2013 - (Free Research)
Are you suffering from inefficient ERP integration? If you have difficulty accessing data, a lack of real-time information, and tools that make it difficult to respond to changing business needs, then the answer is "yes." While this means you're experiencing poor agility and performance, you're also probably spending too much money on integration. 
(WHITE PAPER) READ ABSTRACT |

MSPs: Increasing Automation, Productivity, and Customer Satisfaction by Asigra

May 2014 - (Free Research)
This whitepaper explores one company's breakthrough approach to automation that is increasing efficiency and consistency in order to revolutionize the way that managed service providers deliver their services to small and midsize businesses. 
(WHITE PAPER) READ ABSTRACT |

If You Teach a Customer to Fish: The Power of Web Self-Service by Epicor Software Corporation

November 2008 - (Free Research)
This document explores the power of online self-service and how it contributes to healthy customer relationships and delivers viable cost savings. 
(WHITE PAPER) READ ABSTRACT |

Compliant Statement Archiving and Presentment for Financial Services by EMC Corporation

September 2008 - (Free Research)
Read this white paper to learn how, by adapting a managed approach to archiving and presenting customer statements, financial services organizations can satisfy regulatory, good governance, and legal requirements. 
(WHITE PAPER) READ ABSTRACT |

SingTel Selects Alcatel-Lucent as Strategic Partner in IPTV Deployment by Alcatel-Lucent

June 2009 - (Free Research)
Read this case study to learn how SingTel, a major carrier in the Asia-Pacific region, overcame the challenges associated with providing new services and broadening their customer base. The solution allowed them to provide advanced IPTV features - including HD VoD - quickly and at aggressive prices, thereby affirming their place as a market leader. 
(CASE STUDY) READ ABSTRACT |

FUELING GROWTH, DRIVING OPERATIONAL EXCELLENCE by SoftBrands, Inc.

March 2008 - (Free Research)
Learn about an easily implemented, affordable and standardized solution that will boost your productivity with the advanced technologies of SAP combined with the manufacturing functionality. 
(WHITE PAPER) READ ABSTRACT |

Choosing the Right MES Vendor to Achieve Manufacturing Excellence: A Vendor Comparison by Apriso Corporation

November 2011 - (Free Research)
This paper profiles three leading manufacturing execution system (MES) software solution providers and discusses the important features and capabilities that manufacturers should consider if they want to obtain the best possible competitive advantage. 
(WHITE PAPER) READ ABSTRACT |

Measuring and Improving Customer Satisfaction in the Insurance Industry by MarketTools, Inc.

November 2009 - (Free Research)
Learn how leading insurers use MarketTools® CustomerSat™ to gather and analyze feedback from customers to increase customer satisfaction, retain customers, and add to the bottom line. 
(ANALYST BRIEF) READ ABSTRACT |

Customer Experience Exchange E-Zine Issue 2 by SearchCRM

January 2012 - (Free Research)
This second issue of Customer Experience Exchange highlights the contact center. Often an overlooked facet of customer relationship management (CRM), the contact center is usually the first way a customer reaches out to a company and thus should always be considered in CRM strategies. 
(EZINE)

Customer Satisfaction with Application Delivery Controller Vendors by Citrix

March 2010 - (Free Research)
Enterprise Management Associates Report: "Customer Satisfaction with Application Delivery Controller Vendors" - shows how Citrix NetScaler beats F5 and Cisco in customer satisfaction. Discover why Citrix is superior in 16 out of 21 categories and tops the competition in Presales, Tech Support, Product, Technology, and Overall Business Value. 
(ANALYST REPORT) READ ABSTRACT |

Warehouse Management Solutions: Embedded or Best-of-Breed? by Epicor Software Corporation

January 2006 - (Free Research)
Warehouse management solutions (WMS) help increase customer satisfaction, productivity and utilize resources. Learn cost factors and questions to ask that will help you decide between and embedded and stand-alone system. 
(WHITE PAPER) READ ABSTRACT |

SAP platform showdown by IBM

November 2013 - (Free Research)
In this informative study, find out the real-word impact of deploying SAP on IBM's Power platforms, as opposed to SAP on HP x86, Dell x86 and HP Itanium, all running with Oracle DB. 
(WHITE PAPER) READ ABSTRACT |

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