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Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.

(ASP & SOFTWARE PRODUCT)

Realizing The True Payoffs of Speech Analytics by Enkata Technologies

April 25, 2012 - (Free Research)

This white paper takes a look at speech analytics and how companies are using cloud-based solutions to transform customer conversations into business insight.

(WHITE PAPER)

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The next wave of digitisation: setting your direction, building your capabilities by ComputerWeekly.com

September 05, 2011 - (Free Research)

Companies need to make significant investments in digital skills and technologies if they are to meet the needs of their customers, Booz&Co argues in this report.

(IT BRIEFING)

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Gartner: Reducing storage costs by ComputerWeekly.com

March 16, 2012 - (Free Research)

Gartner research director, Valdis Filks, offers tips to help businesses get to grips with escalating storage costs.

(ANALYST BRIEF)

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Computer Weekly - 22 May 2012: Why Tesco is spending £150m online by ComputerWeekly.com

May 22, 2012 - (Free Research)

This week’s Computer Weekly, we talk exclusively to Tesco CIO Mike McNamara about why the UK's biggest retailer is spending £150m on its online business. And, with the London 2012 Olympics only weeks away; we look at how IT testing is progressing.

(EZINE)

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Computer Weekly - 8 May 2012: The changing face of retail IT by ComputerWeekly.com

May 08, 2012 - (Free Research)

In this week’s Computer Weekly, we look at the IT challenges facing retailers, as consumers turn increasingly to web and mobile shopping channels. Oracle president Mark Hurd talks about how the supplier intends to simplify IT infrastructures. And new government CIO Andy Nelson discusses how he plans to transform Whitehall IT. Read the issue now.

(EZINE)

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Information security breaches survey 2012 by ComputerWeekly.com

April 24, 2012 - (Free Research)

Rising security breaches cost UK billions over the last 12 months as cyber attacks reached record levels, according to the 2012 Information Security Breaches survey.

(IT BRIEFING)

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IT Courseware by SkillSoft Corporation

SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.

(ASP & SOFTWARE PRODUCT)

How to tackle trust management by ComputerWeekly.com

November 10, 2010 - (Free Research)

Trust, or the placing of it, is one of the key activities at the core of our human endeavours. The process of placing trust is simpler when the process is physical and proximal - that is when you can see, feel and touch that which you are about to trust.

(WHITE PAPER)

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WebFOCUS Business Intelligence Application Development & Deployment by Information Builders Inc. (E-mail this company)

WebFOCUS development and deployment solutions provide easy-to-use Web-based applications for unlimited numbers of users, tailored to their skill level and preferences regardless of location, as well as flexible and intuitive development tools for building applications.

(SOFTWARE PRODUCT)

Operational Risk Management: A Clear Path to Proactively Managing Risk andEnsuring Operational Continuity by SAP America, Inc.

February 29, 2012 - (Free Research)

Read this paper to learn how to proactively manage and reduce the operational risks that can drive up costs and cause serious incidents. Discover how to give your people the skills and tools necessary to ensure safe operations and ensure operational continuity while delivering return on investment.

(WHITE PAPER)

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Bersin Bulletin - Rethinking Recruiting: Modernizing the Way We Hire by SuccessFactors

March 09, 2011 - (Free Research)

While many are out of work and eager to find jobs, organizations are having trouble finding the right candidates for the jobs they're hiring for. This white paper discusses how leveraging social networking technologies can improve the recruitment process and ensure the right applicants are sought out and hired.

(WHITE PAPER)

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The 10 Most Dangerous Risks to Microsoft Security by Global Knowledge

May 13, 2009 - (Free Research)

Security has always been an important part of any IT infrastructure. This white paper has tips to help improve your awareness of some of the more important risks threatening your Microsoft infrastructure.

(WHITE PAPER)

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How to manage consolidated applications by HP

October 07, 2011 - (Free Research)

This resource explains how you can lower costs and improve flexibility by migrating your mainframe to open system servers. Discover the three major factors driving organizations to consider migrating application workloads off mainframe environments to open systems solutions.

(WHITE PAPER)

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Harvey Nash CIO Survey 2012 by ComputerWeekly.com

May 14, 2012 - (Free Research)

CIOs are more confident of securing technology budget increases than at any time in the last five years, according to the CIO Technology Survey 2012.

(IT BRIEFING)

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Return on Investment in EHRs by HP & Intel

September 16, 2011 - (Free Research)

Meaningful use is only the beginning: Efficiency and more –appropriate coding bring savings and increase revenues. This white paper discusses features and benefits of an EHR system, government incentives, sources for ROI as well as building the business case for EHR.

(WHITE PAPER)

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Beyond the Checkbox: A Sustainable Approach to Access Certification by Aveksa

December 30, 2011 - (Free Research)

This white paper shows you how to create a sustainable approach to access certifications and discusses how it enables your company to establish full visibility of user entitlements and roles and automate access certifications and compliance reporting.

(WHITE PAPER)

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Enterprise Information Management: In Support of Operational, Analytic, and Governance Initiatives by SAP America, Inc.

June 19, 2009 - (Free Research)

There's a trend toward enterprise information management (EIM), a practice that holistically coordinates teams and integrates tools, rather than having data and other information isolated and managed by independent teams using their own set of management tools.

(WHITE PAPER)

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IT in the UK SMB (Small and Medium sized Business) Sector by ComputerWeekly.com

January 04, 2012 - (Free Research)

This report from Knowledge Peers and Pierre Audoin Consultants (PAC), reveals what leaders of Small and Medium-Sized Businesses (SMBs) think of IT – its strategic value, its potential, and the changing way in which it is being used in their organisations.

(IT BRIEFING)

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22 November 2011: Read the latest issue of the UK’s leading technology publication, where we analyse the latest technology news and what it means for IT managers. by ComputerWeekly.com

December 12, 2011 - (Free Research)

In this week’s Computer Weekly, we talk to the British Library about the enormous storage challenges of digitising its printed archive; we examine the state of the UK IT jobs market and the skills that are most in demand by employers; and we look at case studies of the best virtualisation projects. Download the new issue now.

(EZINE)

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Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.

The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.

(HARDWARE PRODUCT)

ReferenceWare by SkillSoft Corporation

ReferenceWare – the fastest way to problem-solve and learn - provides full access to the unabridged contents of thousands of business and technology titles in a searchable, collaborative environment!

(SOFTWARE PRODUCT)

The Mindset of the Chief Information Officer by ComputerWeekly.com

February 29, 2012 - (Free Research)

This study evaluates the leadership role that Chief Information Officers performs in helping their organisations achieve their commercial goals

(ESSENTIAL GUIDE)

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What Every IT Manager Needs To Know About Project Management by Global Knowledge

May 01, 2009 - (Free Research)

It is important for the IT Manager to know the basics of formalized project management. Why? Because every organization needs to be able to implement change and almost all important changes are defined or implemented through project teams.

(WHITE PAPER)

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Avaya Aura Contact Center Scripting Demystified by Global Knowledge

May 18, 2011 - (Free Research)

Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice. This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code.

(WHITE PAPER)

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