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Avaya Aura Contact Center Scripting Demystified by Global Knowledge

May 18, 2011 - (Free Research)

Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice. This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code.

(WHITE PAPER)

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Virtualizing Microsoft® Exchange Server 2007 on Dell™ Systems Running Microsoft Windows Server® 2008 Hyper-V™ by Dell and Microsoft

April 01, 2009 - (Free Research)

In this paper, various configurations of Exchange Server 2007 are tested in physical and virtual environments to evaluate the performance scalability and to understand the sizing requirements for Exchange Server 2007 in a virtualized environment.

(WHITE PAPER)

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Software Configuration Management Best Practices by AccuRev

February 22, 2012 - (Free Research)

This white paper introduces the five SCM best practices that are essential for software development success.

(WHITE PAPER)

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Agility Meets Stability: Best Practices for Application Integration by IBM

December 28, 2011 - (Free Research)

In this white paper, Dan Moore, the senior vice president of professional services at IBM, Cast Iron reviews the current application environment in light of emerging trends, describes an ideal complete integration solution and discusses common sense best practices as well as pitfalls.

(WHITE PAPER)

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Best and Worst Practices for Exchange email archiving by Metalogix

March 29, 2012 - (Free Research)

In this expert e-guide, discover the best and worst practices for email archiving, and review an essential checklist for ensuring that Exchange archives remain compliant.

(EGUIDE)

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Seven SOA Practices to Unlock Business Value by Software AG

July 01, 2011 - (Free Research)

Review this informative paper and uncover the 7 essential SOA practices that can help your company gain competitive advantage and increase revenues.

(WHITE PAPER)

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Assuring Regulatory Compliance in Your Mainframe Environment by IBM

June 2008 - (Free Research)

In this webcast you will get an over of the regulatory context and the issues compliance raises for the IBM mainframe environment.

(WEBCAST)

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Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.

(SOFTWARE PRODUCT)

Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.

(ASP & SOFTWARE PRODUCT)

E-Guide: Desktop Virtualization: Best Practices for a Seamless Deployment by Dell, Inc.

March 2012 - (Free Research)

In the past, virtualization was mainly focused on servers and storage, but today virtual desktop infrastructures (VDI) are becoming a go-to solution for resolving network bandwidth issues and improving mobile workforce management. Read this expert e-guide to review common desktop virtualization challenges and deployment best practices.

(EGUIDE)

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Presentation Transcript: Best Practices for Unified Communications Migrations and Management by Quest Software

March 2012 - (Free Research)

In this presentation, Joel Blaiberg, author of “Four Steps to Planning a Successful Migration” shares key migration strategies, and best practices that can save your organization time and money when migrating communications to Office 365 or an on-premises or a hybrid environment.

(PRESENTATION TRANSCRIPT)

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Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.

(HARDWARE PRODUCT)

Taking a Proactive Approach to Patch Management by Dell and VMware

December 2011 - (Free Research)

Discover how you can secure your environment at all times by taking a proactive approach to patch management. Access this guide to gain best practices for maximizing patch management effectiveness and key considerations to keep in mind.

(WHITE PAPER)

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Best practices to make BYOD simple and secure by Citrix

April 2012 - (Free Research)

Gain best practices and key considerations to keep in mind when implementing a Bring Your Own Device (BYOD) program. Find out how you can simplify management and reduce costs while keeping data secure and compliant in this resource.

(WHITE PAPER)

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Best practices when migrating to Exchange 2010 from Exchange 2003 by Dell, Inc. and Intel

December 2010 - (Free Research)

Are you considering updating from Exchange 2003 to Exchange 2010 but are not sure of the best way to do so? In this podcast, review recommended processes for upgrading from Exchange 2003 to Exchange Server 2010. Discover common pitfalls you may experience during the upgrade process.

(PODCAST)

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Best Practices for Unified Communications Migrations and Management by Quest Software

March 2012 - (Free Research)

There are many options when it comes to a migration: Office 365, on-premises, or a hybrid environment. In this webcast, Joel Blaiberg, author of “Four Steps to Planning a Successful Migration," discusses migration strategies and best practices that can save your organization time and money in your next migration project.

(WEBCAST)

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Project Management, ITIL, & Professional Skills Training by Global Knowledge Network, Inc.

February 2006 - (Free Research)

Now is a great time to train yourself or your team. Choose from over 30 eligible courses from our Project Management and Professional Skills line.

(E-LEARNING TUTORIAL)

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Managing Service Accounts: Pains, Patterns and Practices by Quest Software

December 2011 - (Free Research)

Explore the capabilities of a management tool which can ease the pain of managing service accounts by centralizing and automating Windows security processes.

(WHITE PAPER)

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Forrester Whitepaper: IT Operations Managers Must Rethink Their Approach to Private Cloud by HP & Intel

September 2011 - (Free Research)

<p>Read this white paper to discover what your peers are saying about their virtualization deployment strategies and learn what those strategies mean for future cloud computing plans.</p>

(WHITE PAPER)

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5 Expert Tips for ERP Management

by Epicor Software Corporation

April 2012 - (Free Research)

Read this expert e-guide to learn how to successfully manage your ERP systems with one cohesive plan as your organization becomes more complex. Review five best practices that can help you get the most from your ERP solution.

(EGUIDE)

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How to Successfully Implement an ERP system

by Epicor Software Corporation

April 2012 - (Free Research)

Read this expert e-guide to learn best practices for building a successful ERP implementation strategy, including a list of must-have steps. In addition, discover six tips to follow that can help you effectively train your employees on the process.

(EGUIDE)

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IT Infrastructure at Your Service: Today's challenging business climate is driving a move toward delivering IT functions as a service by NTT America, Inc., an NTT Communications company

May 2012 - (Free Research)

This white paper reviews the top drivers behind IaaS adoption and discusses best practices for assessing and preparing the enterprise to transition to an IaaS framework.

(WHITE PAPER)

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Master 6 Cloud Operations Requirements by DLT Solutions

March 2012 - (Free Research)

To successfully manage a cloud environment, it's important to first understand how they differ from traditional environments. In this exclusive resource, discover how you can optimize your private or hybrid cloud and deliver against SLAs. Plus, review best practices designed to ensure that your cloud runs smoothly all the time.

(WHITE PAPER)

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VDI TCO Analysis for Office Worker Environments by Intel

February 2012 - (Free Research)

This white paper presents a cost/benefit analysis of VDI based on research, surveys, benchmarks, and analyst reviews. Find out how this architecture compares to traditional PCs and obtain key findings and best practices for success.

(WHITE PAPER)

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E-Guide: VMware vSphere Tips for SMBs by Dell and VMware

November 2010 - (Free Research)

This e-guide gives a comprehensive review of vSphere as it looks at some of the features in vSphere that are most important to data storage managers as well as best practices for vSphere. It also offers a list of the most common and affordable shared storage options for small- to medium-sized businesses (SMBs) from different vendors.

(EGUIDE)

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