Customer Productivity Pro White Papers, Customer Productivity Pro Software, Customer Productivity Pro Research, Hardware and Services

Git Adoption in the Enterprise: Factors to Consider by AccuRev

March 16, 2012 - (Free Research)

Read this white paper to weigh the pros and cons of using Git to develop open source software. Learn how its ability to provide local repositories with repository replications makes it architecturally more scalable than many software change and configuration management (SCCM) systems if you use it within an enterprise-ready SCCM context.

(WHITE PAPER)

READ ABSTRACT |

Avaya Aura Contact Center Scripting Demystified by Global Knowledge

May 18, 2011 - (Free Research)

Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice. This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code.

(WHITE PAPER)

READ ABSTRACT |

SQL Server Insider E-Zine - Volume 2 by SearchSQLServer.com

May 24, 2012 - (Free Research)

Are you going to upgrade to SQL Server 2012? This edition of SQL Server Insider sets out to help you decide whether the investment is worth it or not. Read this edition to learn if several IT pros are going to upgrade and why, how this release will affect the database marketplace and pros and cons of actually upgrading.

(EZINE)

READ ABSTRACT |

A 3-Step Plan For Mobile Security by Websense, Inc.

January 18, 2012 - (Free Research)

This resource identifies unique management controls and countermeasures that will allow your organization to implement a sound mobile security strategy that will cover both corporate and personal mobile devices.

(WHITE PAPER)

READ ABSTRACT |

Cloud Cover for the Call Center: Meeting Demands Intelligently and Efficiently by Oracle Corporation

March 01, 2012 - (Free Research)

This paper covers many of the complications and complexities of managing a call center. It explores the various solutions available and offers pros and cons to each of the options. It shows the positive financial impact picking the right choice can have.

(WHITE PAPER)

READ ABSTRACT |

On-Demand Webcast: Why IT Pros Choose ExaGrid to Fix Broken Backups by ExaGrid Systems, Inc.

February 08, 2012 - (Free Research)

The movement from tape-based to disk-based backup is well underway. Now that it is economically feasible to replace a broken tape-based system with disk-based backup, choices exist among a number of vendors with varying approaches to disk-based backup as well as data deduplication.

(WEBCAST)

READ ABSTRACT |

The Roles of Testing Pros in Software Security by McCabe Software, Inc.

April 30, 2012 - (Free Research)

<p>Read this expertly compiled e-guide to get an in-depth look at the security role of a testing pro and understand their job in the software development process as well as on agile teams.</p>

(EGUIDE)

READ ABSTRACT |

Multi-Modal Learning by SkillSoft Corporation

Multi-Modal Learning™, from SkillSoft Corporation, represents a powerful new web-based solution that significantly enhances learning and day-to-day productivity for business professionals in their use of core desktop software technologies.

(SOFTWARE PRODUCT)

Real-world Customer Benefits of Mainframe Migration by Clerity

March 28, 2012 - (Free Research)

Inside, learn how mainframe rehosting can help you operate legacy workloads on lower cost platforms or offload your organization’s processing requirements in order to cap workload growth. Discover the benefits of mainframe rehosting solutions.

(WHITE PAPER)

READ ABSTRACT |

New HP Support Center: Experts & Answers Tailored to You by Hewlett-Packard Company

May 10, 2012 - (Free Research)

Gain access to HP’s support center website for helpful resources like software updates, diagnostic support tools and more.

(WHITE PAPER)

READ ABSTRACT |

Capturing the ICT Dividend by ComputerWeekly.com

December 01, 2011 - (Free Research)

This report from Oxford Economics and AT&T shows ICT investment and productivity growth are closely linked - and European countries are lagging behind other parts of the world in both areas.

(ANALYST REPORT)

READ ABSTRACT |

4 Steps to Private Cloud Implementation Success by Cisco Systems, Inc.

May 25, 2012 - (Free Research)

<p>Many IT professionals are overwhelmed by the process required to implement a private cloud. This white paper offers proven tips to help you effectively deploy and manage this technology so you can fully leverage its benefits.</p>

(WHITE PAPER)

READ ABSTRACT |

Secure by Design: five customers use desktop virtualization for security by Citrix

January 10, 2012 - (Free Research)

This white paper presents a proven approach to managing risk and improving information security. Find out why desktop virtualization is secure by design and discover new requirements your security strategy should address, including a full range of device types, access to data from anywhere, and more.

(WHITE PAPER)

READ ABSTRACT |

Service Desk Consolidation Cuts Costs and Increases Service Quality by BMC Software, Inc.

June 15, 2009 - (Free Research)

The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits.

(WHITE PAPER)

READ ABSTRACT |

Mobile Solutions for Increasing Sales Productivity and Revenue by Sybase, an SAP company

March 31, 2010 - (Free Research)

The most effective sales are face-to-face sales, yet sales representative only spend 26% of their time selling face-to-face. The rest of their time is taken up with administrative tasks, prep and travel. Learn how Sybase Mobile Solutions for SAP can increase sales productivity and bring the advantages of business mobility to your organization.

(WHITE PAPER)

READ ABSTRACT |

Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.

(HARDWARE PRODUCT)

ReferenceWare by SkillSoft Corporation

ReferenceWare – the fastest way to problem-solve and learn - provides full access to the unabridged contents of thousands of business and technology titles in a searchable, collaborative environment!

(SOFTWARE PRODUCT)

Serious About Mission Critical by Dell, Inc. and Intel

June 29, 2011 - (Free Research)

This solution brief explains how organizations can meet new demands for higher performance, security, reliability, and service levels. Gain insight into a processor-based architecture that will allow you to achieve this goal.

(PRODUCT OVERVIEW)

READ ABSTRACT |

HP Enterprise Applications Services for Microsoft Dynamics CRM: Flexible CRM solutions to transform your organization and optimize the customer experience by Hewlett-Packard Limited

January 06, 2012 - (Free Research)

HP Enterprise Applications Services for Microsoft Dynamics provides a comprehensive enterprise CRM solution based on Microsoft’s market-leading Dynamics CRM software application. Read this white paper to learn more about this technology suite and how it can help you reduce risks, lower costs and accelerate growth while improving productivity.

(WHITE PAPER)

READ ABSTRACT |

Mobility - Aironet 1100 Series by Cisco Systems

The Cisco Aironet® 1100 Series delivers an affordable and upgradable 802.11b wireless LAN (WLAN) solution, setting the enterprise standard for high performance, secure, manageable, and reliable WLANs.

(HARDWARE PRODUCT)

The Total Economic Impact Of Microsoft Office 2010 by ComputerWeekly.com

May 17, 2010 - (Free Research)

In March 2010, Microsoft commissioned Forrester Consulting to examine the total economic impact that enterprises may realize by upgrading from Microsoft Office 2007 to Microsoft Office 2010.

(WHITE PAPER)

READ ABSTRACT |

Portals Take on a New Life by SAP America, Inc.

May 18, 2012 - (Free Research)

This paper discusses the improved functions of portals, specifically SAP NetWeaver, and how you can make the most of them within the enterprise.

(WHITE PAPER)

READ ABSTRACT |

Working the Way Salespeople Work by Oracle Corporation

September 2008 - (Free Research)

Read this white paper to learn how SaaS implementations of CRM provide an entry point to data that more directly serves salespeople's needs with easy-to-use solutions that help them increase productivity and drive more revenue.

(WHITE PAPER)

READ ABSTRACT |

FCR Done Right! by Enkata Technologies

April 2012 - (Free Research)

Access this white paper to learn how to build an operational FCR program without sacrificing your budget.

(WHITE PAPER)

READ ABSTRACT |

IBM Cognos Express Voice of the Customer page by IBM

October 2011 - (Free Research)

See how midsize companies around the world are reducing costs, creating more accurate reports, gaining deeper insights into their businesses and improving productivity and efficiency with IBM Cognos Express, the powerful, integrated reporting, analysis and planning solution purpose-built for midsize businesses.

(WHITE PAPER)

READ ABSTRACT |

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.

Business email address:
First name: (optional)
Last name: (optional)