Customer Plans White Papers, Customer Plans Software, Customer Plans Research, Hardware and Services

Service Providers Put Their Heads in the Cloud by CA Technologies.

March 22, 2012 - (Free Research)

This whitepaper explores the optimism IT services companies have about growth potential in the cloud, and why they are so eager to buy into the hype and invest in the technology.

(WHITE PAPER)

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Planning for Seasonal Orders in Customer Driven Supply Chains by CDC Software - Ross Enterprise

October 2008 - (Free Research)

This white paper discusses the challenges of managing seasonal demand, getting a good forecast, planning production & procurement and managing the fulfillment process.

(WHITE PAPER)

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Sales and Operations Planning: The Key to Continuous Demand Satisfaction by SAP America, Inc.

March 2007 - (Free Research)

Find out how leading companies are designing their sales and operations planning (S&OP) processes to continuously monitor and meet customer demand.

(WHITE PAPER)

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ACP- The Truth About Power Consumption Starts Here by Dell, Inc. and AMD

August 2011 - (Free Research)

Based on customer demands, one company as developed a new metric designed to give customers a more accurate idea of the power consumed by the processor, thus enabling the customer to more accurately plan for future power budgets.

(WHITE PAPER)

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Proactive Service Assurance for Mobile Data Services by InfoVista Corporation

February 2009 - (Free Research)

Until very recently, customer volume for data services was so low that service providers couldn't justify investment in robust, end-to-end service assurance solutions for mobile data services. Now, with the volume of data services on mobile networks growing, the business case for such an investment is clear. Read on to learn more.

(WHITE PAPER)

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IBM WebSphere Cast Iron Cloud integration Integrate Microsoft Dynamics in days by IBM

April 2012 - (Free Research)

This brief paper outlines a solution that seamlessly synchronizes your customer relationship management (CRM) and enterprise resource planning (ERP) data to grant you timely access to the information you need to make pivotal and proper business decisions.

(WHITE PAPER)

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Oracle Advanced Customer Services: Solution Support Center by Oracle Corporation

February 2008 - (Free Research)

The Oracle Solution Support Center, Oracle's most comprehensive Advanced Customer Service, is the best way to protect mission-critical operations and drive business success.

(WEBCAST)

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DB Schenker uses the HP Master Plan as a template for Master Data Management by Hewlett-Packard Limited

January 2012 - (Free Research)

This case study details how a master data plan allowed DB Schenkey employees to reliably access data from a single, authorised source.

(CASE STUDY)

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DB Schenker uses the HP Master Plan as a template for Master Data Management by Hewlett-Packard Company

April 2013 - (Free Research)

This case study details how a master data plan allowed DB Schenkey employees to reliably access data from a single, authorized source.

(CASE STUDY)

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Sales Maximize Profitability, Improve Performance, and Deliver Customer Value by SAP America, Inc.

October 2010 - (Free Research)

Learn why your sales team's success depends upon its ability to acquire and grow profitable customer relationships and how the SAP Customer Relationship Management (SAP CRM) application can help by empowering it with the tools and information necessary to plan and analyze sales execution throughout the entire sales cycle.

(WHITE PAPER)

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10 Places SAP Customers Can Reduce Data Management Costs by Winshuttle, LLC

December 2008 - (Free Research)

This white paper highlights 10 key places SAP customers can reduce IT operational costs, with a focus on trimming support and data entry costs by automating data entry.

(WHITE PAPER)

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Keeping Pace with the Consumer: What you Need to Deliver a Next-Generation Customer Experience by Aspect

August 2010 - (Free Research)

This paper outlines key capabilities and top-line technical requirements to consider as you engage with IT to determine the best path forward to meet your customers’ demands. Continue reading to learn tips and techniques to keep pace with the consumer and deliver a next-generations customer experience.

(WHITE PAPER)

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Eliminate Information Silos and Drive Customer Spend by Infor

November 2012 - (Free Research)

The need for top-notch CRM tools that enhance sales strategies has never been more vital. Leveraging traditional technologies can offer impressive benefits, but savvy businesses are taking it one step further. In this transcript, learn about a technology that integrates CRM with ERP to empower sales and drive your business forward.

(PRESENTATION TRANSCRIPT)

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Unifying ERP and CRM to Create a Responsive Enterprise by Infor

November 2012 - (Free Research)

In order to drive your business forward you need to close more sales. In order to close more sales you need exceptional CRM strategies. But legacy CRM technology alone provides a fragmented view of customers and ultimately hinders sales teams. Read this transcript to learn how a CRM/ERP integration can mitigate this challenge.

(PRESENTATION TRANSCRIPT)

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Achieve a 360 Degree View of Your Customer by Infor

November 2012 - (Free Research)

In today's market, it's easier to keep existing customers than obtain new ones. In order to retain the most customers, you need optimal CRM strategies – but relying on CRM software alone won't cut it anymore. Read this transcript to learn how integrating CRM with enterprise resource planning (ERP) can enhance your sales strategies.

(PRESENTATION TRANSCRIPT)

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Producing to Order: Discrete Manufacturers and Customer Demand by SAP America, Inc.

August 2009 - (Free Research)

Find out how discrete manufacturers are becoming truly customer-centric by pursuing or planning a variety of initiatives, including the improvement of customer service and the closer integration of customers into product design. The greatest impact is expected from plans to implement demand-driven manufacturing.

(WHITE PAPER)

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Presentation Transcript: Customer Experience Focused Transformation by Alcatel-Lucent

April 2011 - (Free Research)

This presentation transcript discusses Telecom Service Provider Transformations as well as business strategies and models to improve quality of experience, including customer experience management planning and the role-managed services can play in this transformation.

(PRESENTATION TRANSCRIPT)

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Shenzhen Telecom by Pitney Bowes Group 1 Software

July 2008 - (Free Research)

Pitney Bowes Group 1 Software customer communication management (CCM) solutions allow Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction.

(CASE STUDY)

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Build a successful business case for a Single Customer View by QAS (E-mail this company)

June 2012 - (Free Research)

This white paper dispels myths about Single Customer View and points businesses towards practical and effective business plans.

(WHITE PAPER)

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Navigating the path to satisfying online customer experience by Tealeaf

November 2011 - (Free Research)

Read this exclusive e-guide to get an executive-level, 360-degree view on which CRM approaches are best for different business scenarios -- from winning strategies for mobile users to social CRM tools to best practices for multi-channel customer experiences.

(EGUIDE)

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Tread carefully with social media-based customer loyalty programs by Infor CRM

February 2012 - (Free Research)

Read this tip guide now to learn expert tips for interacting with your customers through Web 2.0.

(EGUIDE)

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How to Achieve 100% Electronic AR Invoicing Realistic Steps to Quit Paper by Esker Inc.

November 2009 - (Free Research)

This paper illustrates that solutions exist today with a proven track record of success in helping companies make the transition to 100% electronic AR invoicing while satisfying their customers' needs.

(WHITE PAPER)

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Using enterprise architecture to develop a blueprint for improving your energy efficiency and reducing your carbon footprint by IBM

December 2008 - (Free Research)

This whitepaper is about enterprise architecture as it pertains to finding and maximizing the business value in greener operations. Higher energy efficiency and a smaller carbon footprint are obvious areas of interest for any business, but how do you balance these goals with productivity, customer service, and all your other business concerns?

(WHITE PAPER)

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Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.

(ASP & SOFTWARE PRODUCT)

Nimble employers turn to agile project management by ComputerWeekly.com

November 2010 - (Free Research)

In spirit, both traditional and agile project delivery embody similar principles and practices that aim to deliver measurable results

(WHITE PAPER)

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