Customer Performance Brokerage White Papers, Customer Performance Brokerage Software, Customer Performance Brokerage Research, Hardware and Services

Discover Options for Improving Supplier and Customer Integration by SAP America, Inc.

March 12, 2012 - (Free Research)

This expert resource from Gartner examines integration brokerage and how it can apply to a variety of integration problems.

(ANALYST BRIEF)

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Cloud Services Brokerage for Dummies by Liaison Technology (E-mail this company)

April 18, 2012 - (Free Research)

This e-book discusses all you need to know about cloud services brokerage and how you can leverage it in your cloud strategy.

(EBOOK)

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Application Modernization in Practice: How NewEdge Revolutionized Their Brokerage Operations with VMware vFabric by VMware, Inc.

February 14, 2012 - (Free Research)

In this webcast, join IDC analysts to learn how one leading company is modernizing its approach to custom business applications and data infrastructure to enable the speed, scalability, and performance needed to drive revenue growth and cost savings in today's high-pressure environments.

(WEBCAST)

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Gartner: Five trends that will affect your cloud strategy by ComputerWeekly.com

April 23, 2012 - (Free Research)

Businesses need to keep a close eye on the evolution of cloud based services to avoid wasting money and missing out on business opportunities.

(ANALYST BRIEF)

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On-demand Webinar: Solving Cloud Complexity with Service Brokers with Cloud Security Alliance & NIST by Intel

February 22, 2012 - (Free Research)

Managing 1-n cloud relationships and services across hybrid environments points to a brokered or intermediary model to solve integration/security complexity, aggregate services, & add new value. Join this webinar to learn how to prepare your organization for Cloud Service Brokerage.

(WEBCAST)

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Optimizing Web-to-Mainframe Performance of Critical Business Services by IBM

June 2008 - (Free Research)

Sign up today for this valuable webcast to learn how integrated Web-to-mainframe performance management can help you achieve higher levels of availability, performance and customer success rates.

(WEBCAST)

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Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.

(ASP & SOFTWARE PRODUCT)

Operational Intelligence - Boosting Performance with 'Right Time' Business Insight by IBM

January 2012 - (Free Research)

This report from Aberdeen looks at how leading companies are using business intelligence (BI) to achieve superior performance in sales management, customer service and financial efficiency. Read how your organization can achieve similar performance by following specific steps and actions.

(WHITE PAPER)

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Wireless - Aironet 350 Series by Cisco Systems

The Cisco Aironet 350 Series of wireless LAN (WLAN) products leads the industry in performance, security, and reliability with cost effective solutions for the enterprise and small and medium-sized businesses. The Cisco Aironet 350 Series access point provides an ideal solution for customers who desire a non-upgradable IEEE 802.11b solution.

(HARDWARE PRODUCT)

Mobility - Aironet 1100 Series by Cisco Systems

The Cisco Aironet® 1100 Series delivers an affordable and upgradable 802.11b wireless LAN (WLAN) solution, setting the enterprise standard for high performance, secure, manageable, and reliable WLANs.

(HARDWARE PRODUCT)

Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.

(HARDWARE PRODUCT)

SilkPerformer ensures USA Technologies services meet demand spikes, satisfying customers and end-users by Micro Focus

May 2012 - (Free Research)

USA Technologies sought a solution that offered better QA and testing to meet the expanding demand of transactions at its 48,000 point-of-sale, cashless micro-transaction machines. This paper outlines the solution it chose and how it offers an automated software load and elevated performance testing. Read this to learn more about its benefits.

(CASE STUDY)

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Measuring the Business Value of Application Aware Network Performance Management by Riverbed Technology, Inc.

May 2011 - (Free Research)

Learn how to get the visibility you need to achieve your IT objectives as this white paper lays out the business case for proactively managing network and application performance.

(WHITE PAPER)

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Top Five Reasons Why Customers Deploy Microsoft SQL Server on EMC VNX Unified Storage by EMC Corporation

May 2012 - (Free Research)

Top five reasons why customers deploy Microsoft SQL Server on EMC VNX Unified Storage.

(WHITE PAPER)

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SearchCRM.com E-Guide: Improving sales with an effective CRM strategy by SAP America, Inc.

May 2012 - (Free Research)

This expert e-guide discusses mobile sales strategies and sales performance management software and provides best practices in both areas.

(EGUIDE)

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Speech, Performance, Desktop and Text Analytics The Case for Unified Analytics in the Contact Center by Enkata Technologies

February 2011 - (Free Research)

This paper discusses the strengths and weaknesses of a variety of analytic applications, how they can help your business, and why and how you should integrate these platforms for optimum performance.

(WHITE PAPER)

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CEM - Using the Power of Analytics to Optimize Customer Delight by OpenText

January 2012 - (Free Research)

This report highlights industry best practices for establishing and nurturing CEM programs that delight customers while improving overall business results.

(ANALYST REPORT)

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Building a Scalable Cloud by Dell, Inc. and Intel

June 2011 - (Free Research)

Salesforce.com is the leader in enterprise cloud computing services, enabling organizations to manage every part of the customer relationship without having to maintain expensive, in-house applications. Read this case study to learn how Saleforce.com made room for new service and customer growth with Dell's PowerEdge servers.

(CASE STUDY)

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Best Practices in the Call Center: A Customer Touch-Point Methodology, Free Oracle Corporation Best Practices by Oracle Corporation

January 2009 - (Free Research)

One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.

(WHITE PAPER)

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Security - Pix 500 Series Firewalls by Cisco Systems

The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.

(HARDWARE PRODUCT)

Customers Achieve Extreme Performance at Lowest Cost with Oracle Exadata Database Machine by Oracle Corporation

December 2011 - (Free Research)

This white paper contains a sampling of real business results that organizations in a variety of industries worldwide have achieved by implementing Oracle Exadata. Read now to learn more.

(WHITE PAPER)

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Business Intelligence Solutions For Financial Services by MicroStrategy Incorporated

December 2011 - (Free Research)

This paper outlines how one specific business intelligence (BI) platform can benefit your financial organization. Read this now and learn how CFO dashboards can be used to measure, monitor and optimize banking performance, why creating a risk intelligent enterprise is critical, how to efficiently manage customers and investments and so much more.

(WHITE PAPER)

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Performance Management Solutions for the Office of Finance by IBM

October 2009 - (Free Research)

Read this brief paper and learn how IBM Cognos can lead finance teams into the next generation by offering driver-based budgeting with vastly shorter planning cycles, flexible rolling forecasts, faster and more reliable financial close and consolidation, tighter control over operational performance, swifter reporting capabilities and so much more.

(WHITE PAPER)

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Turn your business into a social powerhouse by Alfresco Software

May 2012 - (Free Research)

This informative webcast discusses how to harness the power of social media and provides a demonstration of Alfresco's enterprise content management tool.

(WEBCAST)

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The Five Essential Elements of Application Performance Monitoring Chapter 1 by Quest Software

November 2010 - (Free Research)

Application performance monitoring (APM) is gaining traction in today's constantly changing and complex application environment. This paper outlines the increasing need for such a solution, offering insight into the five dimensions of modern APM, how to ensure a positive end-user experience, how to measure APM and so much more.

(EBOOK)

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