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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
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M1 by B & G™ ERP program aids growth Of UK sophisticated electronics Manufacturer – Fozmula Ltd by Bowen & Groves.
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Customer Information Quality Protection and Assessment by Datanomic.

A Customer Information Quality Assessment (C-IQA) provides a systematic review of your customer data, reporting on key information quality metrics to help you understand how effectively you are able to manage your customers. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

IT Service Management Metrics That Matter: Four Key Benchmarks for Improving IT Performance by Tripwire Inc

February 2008 - (Free Research)
High performing organizations utilize processes and controls which achieve their operational effectiveness and efficiency objectives. This white paper outlines IT best practices that give the highest rate of performance return for your organization. 
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How to Calculate the ROI of Remote Support by Citrix Online-GotoAssist

July 2008 - (Free Research)
Remote support platforms offer a compelling ROI story, with impacts to multiple core metrics such as first contact resolution, incident handling time and customer satisfaction. 
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Leveraging SAP ERP Human Capital Management (SAP ERP HCM) to Control Health-Benefits Costs for the First Time Webcast by SAP America, Inc.

February 2008 - (Free Research)
Inc., give a firsthand account of how his company, an SAP customer, is using the Health Benefits Management for ERP solution by VitalSpring to manage health b... 
(WEBCAST) READ ABSTRACT | GO TO WEBCAST

The Total Economic Impact of Lumension Security's Sanctuary by Lumension Security

August 2008 - (Free Research)
Lumension,s Sanctuary Application and Device Control is an IT-driven solution that automatically enforces endpoint security policies. The financial impact of moving from a voluntary compliance solution to an automatic one is illustrated 
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newScale Solutions Overview - newScale FrontOffice Suite™ by newScale (E-mail this company)

The newScale FrontOffice Suite™ provides integrated solutions for an actionable and operational Service Catalog – to define an optimal portfolio of services, forecast service demand, manage IT budgets, control consumption, enable self-service, and streamline request fulfillment. 
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Selecting an Industry-Standard Metric for Data Center Efficiency by APC

February 2008 - (Free Research)
This whitepaper discusses the standards for measurement of data center efficiency. It explains some of the metrics that have been used to describe the efficiency of data center physical infrastructure and suggests which metric is the most effective. 
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Got Traffic? Strategies to Survive Peak Demand in a Web 2.0 World by Keynote Systems

February 2008 - (Free Research)
This Webcast highlights the growing impact of Web 2.0 technology on performance and the end user experience. Gain insight into the top ten errors made during performance testing. 
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Seven Email Marketing Refreshes by Bronto Software

October 2008 - (Free Research)
This whitepaper will detail seven refreshes that will quickly enhance your email-marketing program. You may also find some low hanging opportunities that you weren’t aware you were missing. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Datanomic Data Migration and System Integration by Datanomic.

Datanomic's Customer Data Migration solutions are designed for customers and partners to minimize the risk of their data migration projects failing or overrunning due to data issues. 
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IFS Machinery - ERP for Complex Order-Driven and Mixed-Mode Manufacturing by IFS

IFS offers a proven solution for machinery manufacturers who produce, deliver & service their products based on unique customer requirements, using either predefined product configurations or custom engineering. IFS helps coordinate complex order-driven & mixed-mode manufacturing and purchasing of material. 
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Best Practices for Pipeline Management by Oracle Corporation.

June 2008 - (Free Research)
This paper will discuss some common factors that impact a company’s ability to effectively manage the pipeline and focus on the process and organizational best practices that can help companies overcome their challenges. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

IFS for Food & Beverage - Integrated ERP for Perishable Goods Manufacturers by IFS

Our Food and Beverage software solution provides you with the capability to structure monitor and refine your business practices to meet the demands of the industry. 
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The Third Stakeholder: The End-User’s Impact on CRM ROI by Knoa Software

September 2008 - (Free Research)
CRM solutions, like Siebel, automate complex business processes where high levels of application performance are crucial. Read this whitepaper to learn best practices in Siebel CRM Performance Management. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Optimizing Web-to-Mainframe Performance of Critical Business Services by CA.

June 2008 - (Free Research)
Sign up today for this valuable webcast to learn how integrated Web-to-mainframe performance management can help you achieve higher levels of availability, performance and customer success rates. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

JProbe® -- Java Profiler for Intelligent Code Profiling by Quest Software, Inc

JProbe is an enterprise-class Java profiler providing intelligent diagnostics on memory usage, performance and test coverage, allowing developers to quickly pinpoint and repair the root cause of application code performance and stability problems that obstruct component and integration integrity. 
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Sales Performance Optimization: 2007 Survey Results and Analysis by Cisco Systems, Inc

September 2008 - (Free Research)
This report represents input from professionals directly involved in the management of their organizations sales forces. Professionals were questioned regarding their sales teams performance across 100+ different metrics. Read now to learn more. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Helpdesk Managed Services - Maximize End-User Satisfaction for Enterprises by ABS Associates Inc.

Providing quality helpdesk, desktop, and networking support and services is the heart of ABS' business. By rendering quick, responsive answers to your IT challenges, ABS will have a positive impact on the overall productivity of your organization. 
(SERVICE) GO TO DETAILED REPORT

Marketing Your Metrics by SC Magazine (E-mail this company)

April 2007 - (Free Research)
Metrics are a formulaic approach to proving the worth of security tools. Often seen as the "holy grail" for security practitioners, metrics are seen as key to getting the support and budget they need. But just what sort of formula proves successful? In this webcast, we will hear from industry experts who have found success in their organizations. 
(WEBCAST) READ ABSTRACT | GO TO WEBCAST

How Do You Score? Silverpop's Benchmark Study of B2B Lead Management Practices by Vtrenz, Inc

August 2008 - (Free Research)
Listen to this webinar and learn how to grab a peek at your competitors marketing results. It also discusses lead growth, form completion rate, email performance metrics, channels, and best practices. 
(WEBCAST) READ ABSTRACT | GO TO WEBCAST

Why Most Organizations Miss User Response Monitoring - and What to Do about It by Nimsoft, Inc.

August 2008 - (Free Research)
This guide explains the challenges of user response monitoring and how to overcome these challenges. It also teaches you how to get a real handle on infrastructure performance and shows you how it will impact user experience. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Virtualization Licensing and Support Lethargy: Curing the Disease That Stalls Virtualization Adoption by Burton Group.

July 2008 - (Free Research)
Today, most applications can efficiently run inside virtual machines (VMs), and application vendors have a responsibility to develop licensing and support policies offering virtualization compatibility without the expense of added management to... 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Astea Alliance Application Extensions by Astea International Inc. (E-mail this company)

Application Extensions include: Analytic facilities, which provide real-time analysis of business performance; Customer portals, allowing access to timely & accurate data about customer account or service orders; & Mobile capabilities, that empower field forces to fully participate in corporate goals for revenue optimization & customer retention. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

OnePlan Production Scheduler: Update Schedules to Match Speed of Business by CDC Software - Ross Enterprise (E-mail this company)

OnePlan addresses the Finite Scheduling needs of demand driven process and consumer products manufacturers with a strong emphasis on ease of use, visibility & collaborative planning. This application enables plant plans and schedules to be quickly updated to match the speed of the business. 
(ASP) GO TO DETAILED REPORT

Quest MessageStats™ by Quest Software, Inc

Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

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