Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc..
		Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

CA Wily Customer Experience Manager by CA Technologies. December 30, 2008 - (Free Research) Speed time-to-value on your CA Wily Customer Experience Manager (CEM) investment with the CA Wily CEM Rapid Implementation service. By following a set of proven best practices, CA services will accelerate the basic deployment of CA Wily CEM that is tailored to meet your most essential business needs.  (DATA SHEET) READ ABSTRACT |

A contact center manager's guide to integrating self-service by inContact May 04, 2011 - (Free Research) Do you feel pressured to provide great service while keeping costs down in your contact center? Self-service technology enables customers to resolve their own service questions without depleting agent resources. But deploying self-service technology raises many questions. Learn best practices and tap into expert advice with this eBook.  (EBOOK) READ ABSTRACT |

Computer Weekly 25 October 2011: Read this week's issue of the UK's leading technology publication, with news, analysis and opinion on the topics that matter to IT managers by ComputerWeekly.com October 21, 2011 - (Free Research) In this week's Computer Weekly, we ask IT experts to help answer the question of why so many big IT projects fail. We report from VMware's user conference in Copenhagen on the latest developments in virtualisation, and analyse the emerging threat from military-style cyber attacks on corporate IT networks. Download the new issue now.  (EZINE)

Service Management Virtual Simulation (tool) by IBM December 07, 2009 - (Free Research) Check out this virtual forum to access papers and podcasts pertaining to dynamic infrastructure solutions from IBM.  (RESOURCE CENTER)

LA Water System Goes Digital by Autodesk November 2008 - (Free Research) Learn how the Los Angeles Department of Water and Power, the United States' largest municipal utility, uses Autodesk software solutions to complete work faster, reduce data errors, and accept and deliver city data in its native format.  (CASE STUDY) READ ABSTRACT |

The Desktop Admin's Guide to BYOD: Pros and Cons of BYOD by Aerohive Networks May 2012 - (Free Research) Despite the fact that BYOD and BYOPC can reduce costs, add IT flexibility, and keep employees happy, they are not without issues. Check out this E-Book from SearchConsumerization.com to learn the promises and pitfalls of BYOD and BYOPC and discover how to successfully embrace them in your organization.  (EBOOK)

HP - rp5700 Point of Sale System by Hewlett-Packard Company March 2008 - (Free Research) The HP rp5700 Point of Sale System gives you a flexible point-of-sale platform that can go from the front of the store to the back office.  (WHITE PAPER) READ ABSTRACT |

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc. The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.  (SOFTWARE PRODUCT)

Computer Weekly – 19 March 2013: Delivering software development success by ComputerWeekly.com March 2013 - (Free Research) In this week's Computer Weekly, we talk to IT leaders about successful software development, and how they combine the best of agile and waterfall methods. Drugs giant AstraZeneca talks about how it changed its outsourcing approach to eliminate past mistakes. And we look at a new social media bank that is shaking up the sector. Read the issue now.  (EZINE) READ ABSTRACT |

Coaching Techniques for Dealing with Underperformers by Global Knowledge Network, Inc. May 2004 - (Free Research) People do not perform at their job for one of two reasons: either they can't or they won't. The second type of employee is the one we will address in this paper- the employee who chooses not to do his or her job for whatever reason.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Five Things You Must Do Before Letting Your Employees Work From Anywhere by Dell, Inc. and Intel® July 2012 - (Free Research) This presentation transcript explores how businesses can leverage the latest technologies to transform their workplaces and create collaborative, mobile and productive environments. Learn about the benefits of implementing a connected workplace strategy.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Locking Down Your Enterprise: What You Need to Know About Database Security Inside and Outside Your Company by Oracle Corporation December 2010 - (Free Research) This e-Book will take a look at how database managers can evolve their security strategies to match the increasingly sophisticated technologies used by hackers to attack their mission critical data.  (EBOOK)

Computer Weekly 1 November 2011: Read this week's issue of the UK's leading technology publication, with the latest news, analysis and opinion for IT managers by ComputerWeekly.com October 2011 - (Free Research) In this week's Computer Weekly, we examine the IT challenges facing retailers in a world of multi-channel shopping; our latest Buyer's Guide looks at upgrading from Windows XP to Windows 7 as XP approaches the time Microsoft ceases support; and we kick-off this year's search for the most influential people in UK IT. Download the new issue now.  (EZINE) READ ABSTRACT |

Optimizing Data Efficiency with Windows File Server and Storage Consolidation by Hewlett-Packard Company March 2008 - (Free Research) HP's File Server Consolidation technology provides immediate cost savings as well as dramatic improvements in utilization and uptime.  (WHITE PAPER) READ ABSTRACT |

Bring Your Own Device (BYOD) Policy Guidebook by SAP America, Inc. December 2012 - (Free Research) In this detailed white paper, discover all you need to know about managing a BYOD workforce. BYOD is not a trend that can (or should) be ignored, but requires skillful management. Read on to explore how to approach a BYOD program, who the major stakeholders are, and what impact BYOD can (and will) have on your organization.  (WHITE PAPER) READ ABSTRACT |

Quest MessageStats™ by Dell Software Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures.  (ASP & SOFTWARE PRODUCT)

StorageConsole® Backup Manager 6.5 - What's New by APTARE July 2007 - (Free Research) APTARE StorageConsole for Backup Manager provides detailed reporting for HP Data Protector 5.5 and 6.0.  (DATA SHEET) READ ABSTRACT |

Vyatta Community Edition 4 - Open-Source Routing and Security by Vyatta Inc. September 2008 - (Free Research) Vyatta delivers complete, ready-to-deploy, open-source networking solutions that make it possible for anyone to own an enterprise-class router/firewall/VPN for a fraction of the cost of traditional closed-source, proprietary products.  (DEMO) READ ABSTRACT |

It's All About Security: Things to Know Before You Open The Doors To Smartphones and Tablets in Your Enterprise by Sybase, an SAP company June 2011 - (Free Research) This white paper discusses mobile device security threats and how IT can manage and secure devices. By following the strategies outlined in this paper, IT managers will learn what the greatest security risks are for mobile devices and how to protect end users, their devices, and the network infrastructure.  (WHITE PAPER) READ ABSTRACT |

EMC Solutions at Microsoft: Optimizing Exchange Backup and Recovery with VSS (Volume Shadowcopy Service) Technology Integration by EMC Corporation November 2011 - (Free Research) This case study highlights the best practices learned from developing and deploying the VSS solution for Exchange using EMC CLARiiON storage technologies and EMC Replication Manager/SE.  (WHITE PAPER) READ ABSTRACT |

Perceptions of business technology in the 21st century by ComputerWeekly.com February 2012 - (Free Research) The Economist Intelligence Unit reviews changing expectations for technology and assesses their implications for  CIOs, the IT function and the business.  (ESSENTIAL GUIDE) READ ABSTRACT |

CW+ Casio research: The meeting room marathon - a waste of corporate time ? by ComputerWeekly.com July 2010 - (Free Research) Meeting room technology problems are a genuine and largely ignored burden on large British organisations - a single IT manager is called upon to solve 447.2 incidents a year per company.  (WHITE PAPER) READ ABSTRACT |

Making Business Relevant Information Instantly Available to More Users by SAP June 2009 - (Free Research) Executives, managers, and business users need the ability to quickly discover, collect, analyze, and share relevant information and they need to be able to answer their own questions as they have them. Read this quick report to learn more about a solution that addresses just these needs.  (WHITE PAPER) READ ABSTRACT |

Own your process, own your information, own your business with SOA by IBM December 2010 - (Free Research) This white paper details why building in business process management, information management and SOA governance across the enterprise is critical to SOA success. It also presents real-world examples of IBM customers that have done so and are now reaping the benefits of SOA, including service reuse, business agility and business transformation.  (WHITE PAPER) READ ABSTRACT |

Intel® Cloud Builders Guide: Microsoft System Center Virtual Machine Manager Self-Service Portal* 2.0 with Policy-Based Power Management by Intel October 2011 - (Free Research) Building your own cloud environment can be complex because it requires extensive customization and integration with your traditional IT infrastructure. This white paper offers a detailed guide of a private cloud set up using platforms that can significantly jump-start cloud computing operations in your enterprise.  (WHITE PAPER) READ ABSTRACT |

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