Creating a single view of customer information starts with correct data. Read this paper to learn 10 steps that assist with improving data quality. 

The leading international marketing services organization implements DataFlux MDM Solution to power enterprise data management initiatives. 

CPG companies are discovering that high product volume sales come at the expense of extreme data complexity. Companies struggle to maintain open lines of communication with retail customers and distributors trying to manage the flow of product. Learn how CPG companies deliver BI to business managers to better manage fluctuating product demand. 

Many organizations struggle to carry on the processes of multiple large data integration and SOA projects for reconstructing data flows, ontologies, transformations and more. This paper addresses the obstacles faced when attempting data projects and the strategic plans for overcoming these issues to attain a higher ROI and reduce overall cost. 

Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice.  This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code. 

Whether your organization's service-oriented architecture (SOA) has 50 services being used by one customer, or 50 customers using one service, you need SOA governance; increased business agility depends on it. 

Read this informative paper to discover how you can tap into your consumer's social media behaviours for useful data. 

As economic cycles go through the ebb and flow of recession and boom, the underlying drivers of financial transformation in business enterprises also change. This is evident in the focus and direction of senior finance executives who have successfully steered their organizations through periods of recessions and prosperity. 

Read this white paper to gain insight on strategic extract, transform and load (ETL) tools that play critical roles in the provision of data services to applications and business users. 

See how a construction company can gain greater visibility into its project pipeline and work-in-progress to more accurately forecast revenues, predicts labor needs and manage cash flow. 

<p>This special nine-page report from Computer Weekly analyses the challenges facing IBM, its financial performance, the services it offers.</p> 

Based on feedback from almost 650 end-user organizations, this report serves as a roadmap for SMBs looking to improve their analytical capability and achieve Best-in-Class performace through the deployment of BI. 

Uncover the challenges preventing efficient bandwidth usage, and learn the technical solutions that mitigate those challenges.