Customer It Distributions White Papers, Customer It Distributions Software, Customer It Distributions Research, Hardware and Services

CIO Leadership Forum to Focus on IT's New Role in the Business by Dell, Inc.

March 14, 2012 - (Free Research)

Listen to this brief podcast now as Gartner analyst Mark McDonald discusses the roles of amplifiers in the enterprise, touching on how mobility, cloud computing, analytics and social media are driving companies today. Also learn how cost, complexity and duplication can hinder collaboration efforts.

(PODCAST)

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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc. (E-mail this company)

WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support every level of the global organization – executive, analytical, & operational – and make data available, accessible, and meaningful to every person or application that needs it.

(SOFTWARE PRODUCT)

3 Distribution Goals to Set and Keep in Order to Gain a Competitive Advantage

by Epicor Software Corporation

April 12, 2012 - (Free Research)

Recent trends in the distribution industry are forcing companies to continually re-evaluate their processes and think more strategically about their business decisions. Read this white paper to find three goals your distribution company should definitely stick to in the upcoming year to ensure success.

(WHITE PAPER)

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Cloud Computing for the Call Center: The Next Revolution by inContact

May 04, 2010 - (Free Research)

The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels.

(EBOOK)

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Accelerate ITIL Initiatives by Bomgar Corporation (E-mail this company)

March 01, 2008 - (Free Research)

In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management.

(VIDEOCAST)

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IRMC Used VMware Virtual Desktop Infrastructure to Virtualize its Call Center Operations by AMD and VMware, Inc (E-mail this company)

March 2008 - (Free Research)

IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness.

(CASE STUDY)

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Document Process Automation for customer orders by Esker Inc.

January 2008 - (Free Research)

This white paper focuses on DPA of order management processes governing incoming documents, and more specifically on customer orders (incoming documents also include supplier invoices).

(WHITE PAPER)

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HP Key Strategies for Successful Customer CMDB Implementations. by Hewlett-Packard Company

June 2008 - (Free Research)

To meet the increasing pressures of high availability and performance requirements, many IT groups are adopting IT Service Management ITSM, and change and configuration management CCM strategies. This paper lays out successful approaches.

(WHITE PAPER)

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The Cloud Backup Toolkit: In-depth Tools to Evaluate Your Cloud Backup Opportunity by Asigra

December 2011 - (Free Research)

<p>Get help deciding if your company can benefit from offering cloud backup and recovery services, and also find tools to help you select a platform vendor that will help you in your venture.</p>

(WHITE PAPER)

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Strategies for a Successful CRM Implementation: A Guide for Small and Medium Sized Enterprises by Epicor Software Corporation

November 2008 - (Free Research)

This document is designed to give you a better chance of successfully implementing CRM software solutions and focus is on implementing CRM software in small to medium sized organizations.

(WHITE PAPER)

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City of Ulm Case Study by Centennial-Software

July 2008 - (Free Research)

The City of Ulm turns to Enteo v6 to rollout Windows Vista and applications on all clients with minimal effort and high degree of reliability.

(CASE STUDY)

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Virtualization Solutions from Sun Microsystems: I Remember When Being Green Meant Compromise by LEGACY - DO NOT USE - Insight

June 2008 - (Free Research)

For every area of your datacenter, Sun Professional Services has created a tailored assessment service.

(WHITE PAPER)

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Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.

The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.

(HARDWARE PRODUCT)

Optimizing Web-to-Mainframe Performance of Critical Business Services by IBM

June 2008 - (Free Research)

Sign up today for this valuable webcast to learn how integrated Web-to-mainframe performance management can help you achieve higher levels of availability, performance and customer success rates.

(WEBCAST)

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Get Serious About SOA Governance: A Five-Step Action Plan for Architects by Oracle Corporation

August 2008 - (Free Research)

Whether your organization's service-oriented architecture (SOA) has 50 services being used by one customer, or 50 customers using one service, you need SOA governance; increased business agility depends on it.

(WHITE PAPER)

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Why cloud - Forrester - James Staten: by HP

January 2012 - (Free Research)

Take a look at this series of brief videos to gain insights into how cloud computing can help you overcome key business challenges to accelerate growth, enhance customer experiences and improve IT spending.

(VIDEOCAST)

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NEWELL RUBBERMAID: SAP® Consulting Improves Inventory Allocation for Consumer Products Giant by SAP America, Inc.

March 2010 - (Free Research)

Read this white paper to learn how Newell Rubbermaid Inc. improved its use of the available-to-promise (ATP) functionality of the SAP enterprise resource planning (ER) application to better allocate inventory and determine what goods were available to customers, and create even greater supply chain efficiencies.

(WHITE PAPER)

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Faster, Higher, Stronger: In-Memory Computing Disruption and What SAP HANA Means for Your Organization by SAP America, Inc.

November 2011 - (Free Research)

Over the course of several months in 2011, IDC conducted a research study to identify the opportunities and challenges to adoption of a new technology that changes the way in which traditional business solutions are implemented and used. The results of the study are presented in this white paper.

(WHITE PAPER)

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Intel and Oracle on Dell PowerEdge Servers: Building Next-Generation IT by Dell, Inc. and Intel

September 2010 - (Free Research)

This paper shows the value of combining Oracle software with Intel Xeon processors on Dell PowerEdge servers. It begins with an overview of the collaboration that created these synergies, before detailing the major areas where they are manifest to end-customers: intelligent performance, automated energy efficiency, and flexible virtualization.

(WHITE PAPER)

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Special report on Dell by ComputerWeekly.com

February 2011 - (Free Research)

It was the company that came from nowhere to revolutionise an entire industry. Dell, originally a provider of desktop PCs, was instrumental in changing the way that the IT business worked.

(WHITE PAPER)

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Video: ING transforms its business with HP Cloud Computing Solutions by Hewlett-Packard Limited

March 2012 - (Free Research)

This series of videos provides key insights on the cloud and what your options are for cloud delivery. Discover how you can leverage cloud computing to accelerate business growth, improve customer satisfaction and improve IT spending.

(WEBCAST)

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Client LifeCycle demo by Centennial-Software

July 2008 - (Free Research)

Enteo has developed a full set of integrated products to manage each step in the system lifecycle; together, they comprise the most efficient solution portfolio in the area of system management today.

(DEMO)

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The Oracle Accelerate Program: Bring Value to Midsize Customers with Configurable and Scalable Solutions by Oracle Corporation

August 2008 - (Free Research)

This paper explains how the HP Oracle Accelerate program benefits customers by providing a complete solution with an effective delivery mechanism that speeds deployment and improves business processes.

(WHITE PAPER)

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Virtual Support Networks: Ten Tips for Delivering Managed Services to On-Site Systems by CA Technologies.

September 2008 - (Free Research)

In late 2004 and early 2005, DB Kay & Associates conducted a market survey to uncover the best practices for deploying Virtual Support Networks.

(WHITE PAPER)

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Leaders and Laggards in the Digital Economy by ComputerWeekly.com

March 2012 - (Free Research)

The digitisation index from Booz & Co reveals the business leaders and laggards in the digital technology and explains why it is vital to embrace it.

(IT BRIEFING)

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