WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

The Banking Industry Architecture Network and TOGAF by ComputerWeekly.com February 20, 2012 - (Free Research) This paper from the Open Group reveals how banks can benefit from combining complementary industry frameworks on enterprise architecture.  (ESSENTIAL GUIDE) READ ABSTRACT |

Implementing Metadata-Driven ETL Using Semantic Types by Expressor Software October 10, 2011 - (Free Research) Read this white paper to learn how you can overcome many data integration challenges.  (WHITE PAPER) READ ABSTRACT |

jQuery on Rails (The Real Ones) by The Ajax Experience January 07, 2009 - (Free Research) The talk examines how to develop and enterprise solution for leveraging a diverse server-side framework portfolio and deliver a consistent experience to end users.  (PODCAST) READ ABSTRACT |

The Next Generation of CRM -- Engaging with the Empowered Customer in Turbulent Times by SAP America, Inc. April 17, 2009 - (Free Research) This IT Briefing will address the future state and shape of CRM, the transformational trends that are impacting companies, the CRM framework for success and competitive differentiation, and SAP's holistic approach in this CRM framework.  (IT BRIEFING) READ ABSTRACT |

Service-Oriented Cloud Computing Infrastructure (SOCCI) Framework by ComputerWeekly.com January 17, 2012 - (Free Research) Download the Service-Oriented Cloud Computing Infrastructure (SOCCI) Framework from the Open Group.  (ESSENTIAL GUIDE) READ ABSTRACT |

Cisco Open Network Environment: Adaptable Framework for the Internet of Everything by Cisco Systems, Inc. March 29, 2013 - (Free Research) Uncover how leveraging Cisco ONE can help service providers enjoy the benefits of tomorrow's network and software innovations, harness network value, increase business agility, and achieve greater operational efficiency than ever before.  (WHITE PAPER) READ ABSTRACT |

Adobe Flash Builder 4 by Adobe Systems, Inc. January 04, 2011 - (Free Research) Enterprises are challenged to create easy to use rich Internet applications that enable users and customers to access and interact with data and content in more intuitive and visual ways. Download this trial software to learn more.  (DOWNLOAD)

Presentation Transcript: A Framework for Assuring IT Service Quality and Performance by CA Technologies. July 09, 2009 - (Free Research) Service, according to ITIL, is based on the use of Information Technology and supports the Customer's Business Process. An IT Service is made up from a combination of people, processes and technology and should be defined in an Service Level Agreement. Learn about a framework for assuring IT service quality and performance.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

The Cloud Risk Framework by ComputerWeekly.com June 01, 2012 - (Free Research) This unique cloud framework is designed to help organisations assess the financial risks of moving to the cloud.  (ESSENTIAL GUIDE) READ ABSTRACT |

Data Integration Challenges in Onboarding Operational Data by Expressor Software October 10, 2011 - (Free Research) Read this white paper to learn how to overcome onboarding operational data challenges.  (WHITE PAPER) READ ABSTRACT |

B2B Collaboration: Assessing the ROI of Process Integration Business Value Research Series by Sterling Commerce Manufacturing Solutions March 2008 - (Free Research) Business and IT leaders are under increasing pressure to improve B2B collaboration and the electronic communication capabilities of their organizations. This report looks at the key drivers for B2B collaboration in both the purchase-to-pay and...  (WHITE PAPER) READ ABSTRACT |

Modelling the Insurance Enterprise by ComputerWeekly.com February 2013 - (Free Research) This report from the Open Group is aimed at managers, architects, and designers that serve the insurance industry or have an interest in integrating the TOGAF and ArchiMate standards.  (ESSENTIAL GUIDE) READ ABSTRACT |

Smarter Customers, Smarter Commerce: Innovations in the Banking Industry by IBM April 2012 - (Free Research) Banks today must reassess their business models and focus more on efficiency, data collection and risk management in order to stay competitive. Uncover a unique framework that can help meet your business objectives and allow for better data management in the highly regulated financial industry.  (WHITE PAPER) READ ABSTRACT |

Reduce the Cost and Complexity of Multi-sourced IT Environments by Hewlett-Packard Company May 2012 - (Free Research) Public, private and hybrid cloud services have made it increasingly difficult for IT organizations to govern and manage IT services— at the same time that businesses are demanding greater agility and faster delivery from IT. View this webcast to learn how to rein in this supplier sprawl to improve service quality and reduce costs and risks.  (WEBCAST) READ ABSTRACT |

The Total Economic Impact Of DMExpress by Syncsort August 2008 - (Free Research) The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of DMExpress on their organizations. Forrester’s aim is to clearly show all calculations and assumptions used in the analysis.  (WHITE PAPER) READ ABSTRACT |

Building on a BPM framework: Can it work for DCM? by IBM November 2011 - (Free Research) This tip guide continues ebizQ.com’s deep dive into approaches for constructing a sound case management architecture. In this installment, ebizQ.com contributor Christine Parizo provides best practices for considering a case management framework based on business process management or other technologies.  (EGUIDE) READ ABSTRACT |

Avoiding 7 Common Mistakes of IT Security Compliance by Qualys, Inc. April 2009 - (Free Research) This guide describes seven typical mistakes of IT security compliance and how you can use these lessons to help your organization achieve its compliance goals.  (EGUIDE) READ ABSTRACT |

From Compliance to Competitive Advantage: An Evolutionary Approach to Risk Management Transformation Strategies by Oracle Corporation UK Ltd November 2012 - (Free Research) In this white paper, you'll learn about  a scalable framework that will evolve with the business, accommodate existing applications, and provide an environment for all risk activities while providing complete visibility and control over data.  (WHITE PAPER) READ ABSTRACT |

Total Economic Impact™ Of CA Mainframe 2.0 by CA Technologies. August 2010 - (Free Research) Forrester has constructed a Total Economic Impact™ framework for those organizations considering implementing CA Mainframe 2.0 components. The objective of the framework is to identify the cost, benefit, flexibility, and risk factors that affect the investment decision.  (ANALYST REPORT) READ ABSTRACT |

Creating Business Value Through Customer Experience by Oracle Corporation UK Ltd December 2012 - (Free Research) In this webcast, Brian J. Curran, VP of Customer Experience Strategy for Oracle, explains the business value of effective customer experience management and offers strategies and methodologies for getting started.  (WEBCAST)

Managing the Total Cost of Ownership of Business Intelligence: A 360-Degree Perspective by SAP America, Inc. July 2011 - (Free Research) This white paper takes a look at the TCO associated with business intelligence (BI) tools from all angles. Discover how to develop a framework for accurately measuring the TCO of BI so you can monitor and manage your costs and performance.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly 18 October 2011: Download the latest issue of the UK's leading technology publication, where we analyse the latest news in IT and what it means for IT managers by ComputerWeekly.com October 2011 - (Free Research) In this week's Computer Weekly, we talk to the CIO of the London 2012 Olympics about progress on the UK's highest-profile IT implementation. We ask customers about Oracle’s long-awaited Fusion Applications; review the latest version of Windows Server; and find out how the Blackberry outage affected corporate customers. Download the new issue now.  (EZINE) READ ABSTRACT |

5 Web Self-Service Pitfalls: What Every Contact Center Manager Must Know by eGain Communications Corp. February 2010 - (Free Research) This paper discusses and analyzes 5 myths frequently encountered in the context of self-service strategies and implementations, and offers proven industry best practices to counter them. This paper will be a valuable resource for you as you develop, implement, and refine your customer self-service strategy.  (WHITE PAPER) READ ABSTRACT |

Winning the Future: The Business Case for Rapid Transformation by Progress Software August 2009 - (Free Research) Transformation has become an overused buzzword, but its real meaning remains important. Under the microscope, operations transformation is about integrating operations silos and processes, merging disparate units in the wake of acquisitions, and reducing operational expenses.  (EBOOK) READ ABSTRACT |

Performance and Scalability Benchmark: Oracle Communications Billing and Revenue Management by Sun Microsystems, Inc. July 2008 - (Free Research) The Oracle Communications BRM application suite is a Tier 1, convergent billing framework that is architected for leading service providers. This white paper describes the performance and scalability results of Oracle Communications BRM 7.3.1 from the recent benchmark conducted at Sun Solutions Center in Paris and France.  (WHITE PAPER) READ ABSTRACT |

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