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Cisco® ONE: The Value of Advanced Flow Control by Cisco Systems, Inc.

May 31, 2013 - (Free Research)
Discover how utilizing the advanced flow control capability in Cisco Open Network Environment (ONE) can help you overcome the complex monitoring challenges you are facing today. 
(WHITE PAPER) READ ABSTRACT |

Demystifying Customer Service Correspondence Work Flow in Cards by Wipro Technologies

May 12, 2009 - (Free Research)
Methods for capturing customer attention and loyalty may have changed over the years, but the basic DNA of business has not - a focus on establishing new customer relationships and retaining existing ones. This paper provides both a business & technology insight into the credit card customer service workflow. 
(WHITE PAPER) READ ABSTRACT |

CW+: Quocirca report: Web retailing - keeping the orders flowing by ComputerWeekly.com

August 12, 2010 - (Free Research)
Whether it is selling books, groceries, gadgets or tickets, the volume of orders being taken online continues to grow. Ensuring that customers receive a prompt and personal experience, whilst remaining assured about security, is essential to the ongoing success of online retail. 
(WHITE PAPER) READ ABSTRACT |

Case Study: Advanced Scientifics Keeps LifeBlood Flowing by Made2Manage ERP

March 2008 - (Free Research)
Find out how a leader in the design and manufacture of disposable medical devices increased revenue, production output and customer satisfaction with their ERP software solution. 
(WHITE PAPER) READ ABSTRACT |

Geek Speak: A Technical Analysis of NetFlow, J-Flow, sFlow and IPFIX by SolarWinds, Inc.

May 2008 - (Free Research)
Have you ever wanted to know more about how network traffic flow protocols like NetFlow, J-Flow, sFlow, and IPFIX work? 
(WEBCAST) READ ABSTRACT |

Achieving Timeliness and Relevance for Smarter Retail by IBM

December 2012 - (Free Research)
This e-book examines how forward-looking retailers meet challenges and how IBM Informix software serves as the right data management framework to help retail organizations make the right offers to the right customers at the right time. 
(EBOOK) READ ABSTRACT |

The Great Software Mind Meld: How “The Cloud” Is Helping Vendors Peer Inside the Heads of Prospective Buyers by Runaware

June 2011 - (Free Research)
The difference between intriguing software and best-selling software is customer insight from feedback. Read this white paper to learn about a cloud-based analytics solution that for the first time allows software vendors to cull actionable intelligence from reliable, untainted customer feedback. 
(WHITE PAPER) READ ABSTRACT |

Contact Center's Strategic Role Within Broader CEM Initiatives by Five9

March 2014 - (Free Research)
This expert e-guide provides best practices for connecting the contact center and IT departments for stronger collaboration and overall CEM success.  Learn more about the strategic role the contact center can play in overall CEM initiatives by reading now. 
(EGUIDE) READ ABSTRACT |

UK Network Carrier Gains Network Visibility For Quick Troubleshooting by Gigamon

December 2012 - (Free Research)
This case study focuses on a UK telecommunications organization that found a way to gain network visibility for quick troubleshooting and customer satisfaction, without affecting existing production network. 
(WHITE PAPER) READ ABSTRACT |

Finding a Route to Recovery: Four Strategies by Cisco Systems, Inc.

October 2009 - (Free Research)
Some small businesses are proactively finding roads to recovery, using network technology to reposition themselves. Their rules: Rethink the way business has been done, and accelerate recovery by investing in 21st-century technology that raises revenues, controls costs, and/or improves cash flow. 
(WHITE PAPER) READ ABSTRACT |

Smarter communications through analytics by IBM

November 2011 - (Free Research)
As research suggests, investments in data integration and analytics that maximize the value of each customer are worthwhile and create potential for financial gain. To quantify the value of those investments, an illustrative $8 billion communications provider was modeled. Results from this effort are presented throughout this paper. 
(WHITE PAPER)

Taking On-Demand CRM Integration to the Next Level by Oracle Corporation

September 2007 - (Free Research)
This white paper discusses customer data integration challenges facing businesses with mixed deployments and presents Oracle's vision and solution for comprehensive integration with Oracle's Siebel CRM On Demand. 
(WHITE PAPER) READ ABSTRACT |

Oracle Business Intelligence Applications Overview by Oracle Corporation

January 2011 - (Free Research)
This paper explains how Oracle Business Intelligence (BI) Applications are complete, prebuilt BI solutions that deliver intuitive, role-based intelligence for everyone in an organization - from front line employees to senior management - that enable better decisions, actions, and business processes. 
(WHITE PAPER) READ ABSTRACT |

Are You Ready for Marketing Automation? by Marketo

June 2013 - (Free Research)
Marketing automation offers many benefits to an organization, but it also requires a certain degree of readiness. Take a look at this checklist to determine if your company is ready to use marketing automation by evaluating your marketing initiatives in 10 key areas. 
(WHITE PAPER) READ ABSTRACT |

Enable an Empowered and Distributed Workforce Through Managed Remote Services by AT&T Corp

October 2011 - (Free Research)
To react quickly to customers’ needs, organizations are decentralizing their workforce and shifting them into the flow of their customers’ lives. 
(WHITE PAPER) READ ABSTRACT |

Niksun NetDetectorLIVE Data Sheet by NIKSUN

NetDetectorLive is a content and compliance monitoring appliance enabling companies to monitor content flowing in and out of their corporate networks. 
(HARDWARE PRODUCT)

NIBCO, INC: Integrating Inbound Sales Order Automation by Esker Inc.

July 2009 - (Free Research)
In this case study NIBCO, INC. implemented an SAP solution for comprehensive customer relationship management (CRM). Read this case study to learn how NIBCO, INC chose and implemented Esker DeliveryWare as their SAP Solution and the benefits they reaped from Esker DeliveryWare. 
(CASE STUDY) READ ABSTRACT |

IDC TOPLINE - Keeping Cash Flow in Focus While Driving Business Performance by SAP America, Inc.

June 2011 - (Free Research)
This IDC Research white paper reveals the dynamics of understanding and utilizing cash flow. 
(ANALYST REPORT) READ ABSTRACT |

Breaking Down the Barriers to Business by Sage (UK) Limited

March 2010 - (Free Research)
Organizations that seek the elusive goal of a single view of the customer need first to instill an information-sharing culture throughout the company, not simply attempt to apply a quick technology fix. Read this white paper to learn more about how to creat a knowledge-sharing culture in your business. 
(WHITE PAPER) READ ABSTRACT |

Sybase IQ Accelerates Advanced Analytics by Sybase, an SAP company

May 2011 - (Free Research)
This interactive webcast explores how Sybase IQ has a growing partner ecosystem that enables customer to create comprehensive advanced analytics solutions that are easy to acquire, integrate, and implement. Enable your business to analyze, compete, and deliver above the competition. 
(WEBCAST) READ ABSTRACT |

Philips Medical Systems Cures Storage Heartache with the Intel® Entry Storage System SS4000-E by Intel Corporation

January 2008 - (Free Research)
Using two of the Intel SS4000-E storage servers mirrored for additional redundancy, Philips has cut about USD 10 thousand off the storage cost for more than one terabyte of data by eliminating the need to buy expensive optical disks. 
(WHITE PAPER) READ ABSTRACT |

Service Provider License Agreement (SPLA): The pay-as-you-go licensing program by HP and Microsoft

July 2010 - (Free Research)
SPLA is a month-to-month licensing program designed to enable service providers to supply hosting, outsourcing and other software services to customers without the up-front capital costs and increased risk. Read this brochure for the details. 
(BROCHURE) READ ABSTRACT |

Operational Data Integration for the Real-Time Enterprise: Business Agility in a Constantly Changing World by Informatica

July 2008 - (Free Research)
The Real-Time Enterprise enables the business to react faster and better to evolving customer demands, changing market conditions and approaching competitive threats in a more cost-effective manner. 
(WHITE PAPER) READ ABSTRACT |

How Document Process Automation Helps SAP® Customers Improve Profitability by Esker Inc.

April 2007 - (Free Research)
Written primarily for CEOs, CFOs, CIOs and managers, this paper is designed to help businesses effectively reduce the costs of document management and gain immediate additional value from their investments in SAP solutions. 
(WHITE PAPER) READ ABSTRACT |

UC And Collaboration Adoption By Business Leads To Real Benefits by Cisco (E-mail this company)

July 2013 - (Free Research)
In this paper, research shows that buyers are investing in a wide range of UC&C capabilities. The data shows that they derive real business value when deploying multiple capabilities based on the latest innovations in ways that meet both IT operational and line-of-business requirements. 
(WHITE PAPER) READ ABSTRACT |

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