CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.. Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more... >> Discover more offerings from SAP America, Inc..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Actuate Performancesoft Suite: Performance Management Solution by Actuate Corporation.. Actuate’s combination of practical expertise, state of the art software and unparalleled customer support is unlike that of any other organization offering Performance Management more... >> Discover more offerings from Actuate Corporation..

Surviving and Thriving in a Challenging Market: How Customer-centric Strategies Can Help Financial Services Firms Weather Market Volatility and Economic Uncertainty by CDC Software September 2008 - (Free Research) This white paper explains how financial services firms across the industry and around the globe can use customer-centric strategies and CRM tools to maximize the value and loyalty of their client base and gain insight into new areas of opportunity.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Workscape: Bringing Time to Value to the Mid-Market by Workscape June 2008 - (Free Research) Workscape is a Marlborough, Massachusetts-based provider of human resource solutions and it defines midmarket as companies with fewer than 10,000 employees.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Why B2C Database Marketing Firms Don't Understand B2B Companies by Extraprise Group, Inc. August 2008 - (Free Research) This whitepaper explains why B2C-oriented database marketing firms lack an understanding of how the data they manage and discover are really used. It also addresses how B2B marketers need a complex process to make their efforts more productive.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Dictation technology for law firms by PHILIPS Speech Processing May 2008 - (Free Research) Philips innovates and develops dictation products and solutions specially designed for frequent dictation in law firms. Their dictation systems are optimized for professional use and always feature the latest technology.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Aberdeen Group: Customer Data Quality: Roadmap for Growth and Profitability by Infosolve Technologies Inc. March 2008 - (Free Research) New Aberdeen research reveals that customer data quality is a sales and marketing leadership issue. Aberdeen found that over 70% of Best-in-Class firms are driven to improve customer data quality by competitive and profitability pressures…  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Unified Communications Offers Value to Small and Medium Businesses: Global Study Indicates Several Benefits for SMB Manufacturing Services Firms (Part 2 of 3) by Cisco Systems, Inc February 2008 - (Free Research) This research report explains a survey that asked participants how certain Unified Communications (UC) would affect their operations. The survey included organizations from manufacturing, financial services, and professional services firms.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Managed Customer Correspondence for Financial Services by EMC Corporation. August 2008 - (Free Research) Aite Group surveyed people who were either within five years of retiring or within five years of having been retired. Read this survey to learn their preferences of technology requirements for meeting on-demand document management capabilities.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Project Optimization & Collaboration: Keys to Project Success for AEC Firms by Epicor Software Corporation. July 2008 - (Free Research) Our featured speaker in this webcast, Chris Martersteck, of PSMJ Resources Inc. will take you through the main components of project success to achieve both client satisfaction and increased profitability.  (WEBCAST) READ ABSTRACT | GO TO WEBCAST

Unified Communications Offers Value to Small and Medium Businesses: Global Study Indicates Several Benefits for SMB Financial Services Firms (Part 1 of 3) by Cisco Systems, Inc February 2008 - (Free Research) This research report explains a survey that asked participants how certain Unified Communications (UC) would affect their operations. This document focuses only on the financial services segment of the market.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Unified Communications Offers Value To Small And Medium Businesses: Global Study Indicates Several Benefits For SMB Professional Services Firms (Part 3 of 3) by Cisco Systems, Inc February 2008 - (Free Research) This research report explains a survey that asked participants how certain Unified Communications (UC) would affect their operations. This document focuses on the professional services segment of the market.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

ERP for Service Organizations by Epicor Software Corporation. Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Philips SpeechExec Enterprise digital dictation workflow system a “force multiplier” for Ohio law firm by PHILIPS Speech Processing May 2008 - (Free Research) Case Study: Ohio law firm implements Philips dictation system so office administrators can easily understand dictation without needing to rewind multiple times.  (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

ADERANT Expert by Aderant ADERANT Expert is the legal industry’s first truly integrated practice management system based on Microsoft .NET technologies, providing law firms with comprehensive functionality for financial management, business intelligence, matter management, and practice automation.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

How Rich Internet Applications and Web 2.0 Enable Wealth Management Client Relationships by Actuate Corporation. July 2008 - (Free Research) In their efforts to secure a greater share of online investors, wealth management firms are racing to build comprehensive, easy-to-use portals that serve their varying needs.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Expert Executive Office by Aderant Expert Executive Office gives you a complete view of all your business operations and information, and provides the tools to use that information to make the right decisions, set strategy, measure the results and increase accountability.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Gartner Research: Early Efforts at Web 2.0 Brokerage Will Challenge Existing Providers by Actuate Corporation. July 2008 - (Free Research) The development of Web 2.0 technologies enhance the functionality and flexibility of the Web as a content and delivery mechanism, that enable the emergence of the "community" as a market, collaborative and creative force.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

How Law Firms Ensure the Privacy of their Backup Data by i365, A Seagate Company March 2008 - (Free Research) Law firms must be able to keep their clients data private under all circumstances. This Webcast highlights the importance of data privacy and explores different solutions that can help you efficiently achieve this goal. View this Webcast to learn more.  (WEBCAST) READ ABSTRACT | GO TO WEBCAST

The Benefits of Online Backup for Law Firms by i365, A Seagate Company March 2008 - (Free Research) Like any IT organization, law firms also have to find accessible ways to manage their storage. Read this white paper to learn how you can ensure that your firm's data and files are fully protected and effectively managed.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Online Firm Improves Performance, Customer Service with Mission-critical Storage Solution by EMC Corporation. August 2008 - (Free Research) In this case study AdCenter implemented a new data storage solution based on EMC Symmetrix DMX enterprise storage array technology and Microsoft SQL Server 2005 database software. Discover how this has contributed to better customer response times.  (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Essentials of CRM for Wealth Management Empower Advisors with Client-centric Tools by CDC Software September 2008 - (Free Research) This white paper explains how wealth management firms can use client relationship management (CRM) strategies and technology to build relationships as trusted advisors, maximize share of wallet, increase productivity, contributing revenues.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Video Case Study - Accounting Firm Migrates for Better Storage Solutions by i365, A Seagate Company March 2008 - (Free Research) For Dixon Hughes, a large CPA firm, having complete security over their client's data is critical. View this Webcast to learn about the solutions this firm chose to help them efficiently protect their client's information and meet compl…  (VIDEOCAST) READ ABSTRACT | GO TO VIDEOCAST

Expert eGuide: How to get the Most out of Your SIM for Financial Firms by TriGeo Network Security October 2008 - (Free Research) Understanding the log data across your company's network with security information management (SIM) strategies can provide visibility into user activity and help with compliance initiatives.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Vestcom International: Personalization Drives Repeat Business by Exstream Software. April 2008 - (Free Research) Vestcom International is a New Jersey-based firm that offers end-to-end personalized communication solutions. Vestcom used Exstream Software's Dialogue solution to design a sophisticated relationship management program that is fostering...  (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

SL Case Study: InScope Solutions by Microsoft Dynamics. September 2008 - (Free Research) Read how a growing IT service firm decreased its auditing time and gained $10 million in revenue growth after deploying a solution using Microsoft Dynamics SL.  (CASE STUDY) GO TO CASE STUDY

Eight Strategies for First Rate Customer Service by Cisco Systems, Inc February 2008 - (Free Research) In a marketplace where too many products and services are chasing too little demand, businesses face a daunting challenge: do everything possible to attract and retain customers.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

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