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Featured Sponsors
Business Intelligence and Performance Management Assessment Tool by IBM
October 05, 2009 - (Free Research)
This brief 10-minute web-based diagnostic tool will explore your experiences with Business Intelligence (BI) in order to generate a customized report designed to help you identify your top pain points and how to address them and see how your organization stacks-up against leading BI professionals.
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Smarter Products - The Building Blocks for a Smarter Planet by IBM
May 01, 2009 - (Free Research)
IBM offers the first integrated software platform dedicated to the delivery of smarter products, with our portfolio of software, hardware and services, IBM can help companies create and manage smarter products for a smarter planet. Read on to learn more.
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Alliance All-Ways Secure with PGP® Encryption Solution Brief by Patrick Townsend Security Solutions
September 17, 2009 - (Free Research)
IBM System i customers need to meet regulatory requirements to secure the transfer of data over the Internet and on internal networks. Alliance All-Ways Secure provides strong PGP Command Line 9 encryption, secure FTP, and Secure Shell (SSH) sFTP transfer support to meet these regulations.
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Moving From Solaris To Red Hat Enterprise Linux by Red Hat and Intel
August 10, 2009 - (Free Research)
Red Hat® Enterprise Linux® is a standards-based UNIX®-like operating system that provides a development environment similar to SunTM SolarisTM. This paper looks to highlight some of the major differences between Solaris and Red Hat Enterprise Linux to help application developers port their code.
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MKS X/Server v 8.5 - High-performance, transparent PC X server by MKS, Inc. - Interoperability Division
June 08, 2009 - (Free Research)
This world of PC/UNIX system integration demands a product available for the newest PC architectures and is easy to use and easy to manage. Applications normally available on expensive UNIX workstations can be readily accessed from enterprise desktops.
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7 Things Every System Administrator Should Know about OpenSSH by Global Knowledge
December 2008 - (Free Research)
This paper will focus on the OpenSSH implementation, which was initially developed as part of the OpenBSD project and is installed by default on most modern BSD and Linux-based operating systems, including Red Hat Enterprise Linux and Fedora.
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Differentiating With Technical Support, a JBoss Customer Support Study by JBoss, a Division of Red Hat
August 2008 - (Free Research)
Strategic organizations are increasingly looking for ways to lower the total cost of ownership (TCO) of their technology assets while improving the return on their investment. In this white paper, you will discover how expert customer support services can have a dramatic impact on both as you explore the success of JBoss middleware technology.
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What is Your Recession Sales Strategy? by Oracle Corporation
January 2009 - (Free Research)
This study measures the effects of the recession on sales organizations and found that the mainstream response to the challenge of selling through a recession be generally off target.
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Communications Skills for Remote Support by LogMeIn, Inc.
September 2009 - (Free Research)
A new era of on-demand remote support has brought with it a unique challenge to the agents who practice it: a new level of transparency for their interpersonal skills. In this white paper, you'll learn from an experienced communications skills expert, 4 specific steps to help supercharge your customer relationships in an era of remote support.
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E-Book: Taking Action on Analytics - Using Data for Customer Loyalty and Retention by Infor CRM
September 2009 - (Free Research)
In this E-Book, hear from analysts and experts about recent trends in customer data and learn how winning organizations are truly taking action on analytics. Learn about the challenges that many organizations face when establishing and maintaining customer data management and retention programs and how to meet those challenges head on.
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E-book: Automate configuration changes and save your data center millions by BMC Software, Inc
November 2009 - (Free Research)
Manual configuration changes are the no. 1 cause of service disruptions. In this article, customers, analysts and IT experts share strategies to help automate your manual processes and ensure that changes are applied according to configurations – every time. Download the ebook.
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Best Practice Insights: ITIL Service Operation by BMC Software, Inc
November 2009 - (Free Research)
Service Operation, the fourth book in the IT Infrastructure Library (ITIL) Version 3 publications, assists readers in developing management practices to ensure customers are satisfied and receive the value they expect. BMC experts have compiled an overview based on Service Operation, including valuable commentary, practical guidance and examples.
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The IT Manager’s Guide to SQL Server 2008 Migration by SHI
November 2009 - (Free Research)
While SQL Server 2008 is now considered stable and beneficial, many businesses are still hesitant to migrate. In this expert E-Guide, brought to you by SearchSQLServer.com and SHI, you will discover the unique advantages offered by a SQL Server 2008 migration.
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Innovative Tactics to Improve Your Channel Business by Dell, Inc.
September 2009 - (Free Research)
Attend our free virtual trade show "Innovative tactics to improve your Channel business," with your partners at Dell, Microsoft, and Intel — along with technology and Channel industry experts Zeus Kerravala and Heather Clancy.
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IBM Cognos Online Conference for Retailers and Manufactures by IBM
October 2009 - (Free Research)
This 2-hour complimentary virtual seminar on performance management (PM) takes place on October 21 and continues on November 4th — Join us to learn how PM can help you improve visibility into your manufacturing business so you can reduce costs, speed delivery and efficiency, satisfy customers and create innovative new products.
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Cashing in on Customer Intelligence in the Financial Services Industry by Infor CRM
October 2009 - (Free Research)
In this 1to1 Executive Dialogue, Don Peppers and Steve Muran talk about the importance of customer retention, the need to integrate disparate sources of data, and the opportunity for financial institutions to rebuild customer trust as a means to competitive advantage.
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How SMBs Can Use IT to Stay Afloat in Today’s Turbulent Economic Waters by SAP America Inc
August 2009 - (Free Research)
Please join us in welcoming industry experts Ray Boggs, Vice President, SMB Research at IDC, along with Merle Sandler, Research Manager, SMB Research IDC, as they discuss the changing role that technology can play in helping SMBs survive, if not thrive in challenging economic times.
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Data breaches in the Retail Industry by McAfee, Inc.
September 2009 - (Free Research)
In this podcast, Gartner analyst Avivah Litan talks about the Heartland data breach in relation to current data security trends in the retail industry. Also, a discussion with Ernst & Young's Sagi Leizerov on data privacy in the retail industry reveals common trouble spots for retailers, including managing vendors and tracking customer purchases.
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