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Cost-Saving Tips for Contact Centers by Five9
May 10, 2013 - (Free Research)
For service organizations looking to cut costs, the contact center is the go-to department, seeing as it often has high staffing counts within the company. Check out this expert e-guide to learn how you can effectively identify opportunities and decrease spending in your contact center, without sacrificing customer experience.
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3PAR Thin Technologies by 3PAR
November 2009 - (Free Research)
3PAR Thin Provisioning software improves storage system efficiency and optimizes capacity utilization system-wide. No more up-front capacity allocation. No more dedicating resources for each application. No more paying to power, house, and cool disks you may not need for months or years to come, or may never actually need.
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Extended Battery Service by Dell, Inc.
January 2009 - (Free Research)
Extended Battery Service gives you the flexibility to extend the terms of your laptop battery coverage for the remainder of your laptop's Limited Warranty, up to three years.
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CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution
February 2009 - (Free Research)
This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business.
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Retail Fashion Market RFID Solutions by Motorola, Inc.
July 2008 - (Free Research)
This whitepaper explains how Radio Frequency Identification (RFID) provides real-time inventory visibility so you can react quickly to inventory demand and stocking levels, helping ensure that the right product is available for your customers at the right
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Scheduling, Facility, Hoteling Software: Sharing Desks, Offices, Conference Rooms, and Even Parking Spaces by DeskFlex
August 2008 - (Free Research)
Desk sharing among mobile workers is known by several names, hoteling, hot-desking, virtual office, etc. Read this paper to learn how to increase office productivity with scheduling, facility, and hoteling software.
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Maximizing the Power of Your Desktop Database: Top business advantages of moving your data online by Intuit QuickBase
February 2009 - (Free Research)
Many organizations that rely on desktop solutions to house data are frustrated with their lack of flexibility and scalability. This paper shows how online databases are an alternative to desktop products, combining speed and ease of use with the collaborative functions required to power organizations' unique business processes and performance.
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Opportunities and Challenges with the Convergence of Data Center Networks by Juniper Networks, Inc.
March 2011 - (Free Research)
Juniper, which continues to be actively involved in both the DCB and FCoE standards setting efforts, has released its first generation of convergence products, and is fully committed to continuing the development of standards and products that will eventually make a fully converged data center network a reality.
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Securing the Everywhere Network by SonicWALL
November 2008 - (Free Research)
Everywhere networking streamlines facilities and energy costs, eliminates commuting time and expenses, builds global business partnerships, broadens markets and staffing pools and shortens customer response times.
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Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.
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E-Guide: Increase the Efficiency of IT Operations with Effective Asset Management by Hitachi Data Systems
May 2011 - (Free Research)
Many organizations today have IT assets that are not managed to maximize efficiency. To avoid costly expenses, IT pros must employ a due diligence checklist when purchasing assets. Access this expert e-guide to discover three methods for improved asset management to save your time and money.
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Quest MessageStats™ by Quest Software, now a part of Dell
Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures.
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2008 ERP in the Mid-Market by Sage North America
January 2009 - (Free Research)
This report explores feedback from over 500 mid-size companies, and aims to serve as a roadmap to those that desire to reduce costs, and improving accuracy and delivery performance.
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The Forrester Wave™: Web Content Management For Digital Customer Experience, Q2 2013 by Adobe Systems, Inc.
May 2013 - (Free Research)
As new technologies like mobile and cloud computing emerge, IT professionals are forced to drill deeper into specialized product and technology expertise — often at the expense of high-level strategic thinking. View this Gartner report to examine the issues with IT groups and organizations as a whole.
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Elavon Achieves Greater Business Agility with CA Data Center Automation by CA Technologies.
October 2008 - (Free Research)
Learn about a real-life example of how an automation architecture design that consolidates redundant, underperforming assets enabled one organization to meet the demands of an aggressive growth strategy while delivering high levels of service quality.
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