WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

Workday Security: A Compliance Perspective by Workday October 2008 - (Free Research) Workday understands that compliance is a critical business requirement for their customers and they have designed Workday Enterprise Business Services™ with strict compliance demands in mind.  (WHITE PAPER) READ ABSTRACT |

FAQ: Aligning BPM and MDM to Improve Business Process by IBM May 2013 - (Free Research) By aligning master data management (MDM) and business process management (BPM) efforts, you can optimize process decisions, reduce process errors, and enhance customer satisfaction. This presentation transcript includes FAQs on how to get started, which projects are best suited for a MDM BPM alignment, and more.  (WHITE PAPER) READ ABSTRACT |

How to Plan for an SAP ERP Upgrade by SAP America, Inc. August 2008 - (Free Research) This document give decision makers the needed information to evaluate, plan, and perform an upgrade to the SAP ERP 6.0 application. It also introduces the tools and services SAP offers during the transition to this new enterprise software.  (WHITE PAPER) READ ABSTRACT |

Let Customer Feedback Do the Driving by SPSS Inc. Worldwide Headquarters May 2007 - (Free Research) As the second installment in The Customer Innovation Series, this paper describes why and how Enterprise Feedback Management (EFM) is a critical component in solving the problem of enhancing customer-driven innovation.  (WHITE PAPER) READ ABSTRACT |

Technology value matrix : ERP by ComputerWeekly.com November 2012 - (Free Research) Analyst group Nucleus Research looks at the latest trends in enterprise resource planning (ERP) and discusses the best performing suppliers.  (ANALYST REPORT) READ ABSTRACT |

Seven Contact Center Trends You Can't Ignore by Siemens Enterprise Communications January 2013 - (Free Research) For customer service contact centers, it's critical to stay on top of the latest in technology and practices in order to provide your customers with the experience they expect. Check our this easy to read resource to discover 7 trends in contact center strategy, so that you can prepare your organization for what's to come  (WHITE PAPER) READ ABSTRACT |

Challenges Around Developing Mobile Enterprise Applications by Hewlett-Packard Company April 2013 - (Free Research) This presentation transcript examines the key drivers behind the mobile trend from an enterprise perspective and looks to how it will evolve in the next few years. Access this resource to examine the challenges surrounding the development of mobile enterprise applications.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Challenges Around Developing Mobile Enterprise Applications by Hewlett-Packard Limited November 2012 - (Free Research) This presentation transcript examines the key drivers behind the mobile trend from an enterprise perspective and looks to how it will evolve in the next few years. Access this resource to examine the challenges surrounding the development of mobile enterprise applications.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Top Five Contact Center Trends for 2013 by Avaya March 2013 - (Free Research) This resource offers five key trends that are reshaping customer experience management. Discover how successfully tap into these trends will give you the competitive advantage over those who fail to adapt to this rapid change.  (WHITE PAPER) READ ABSTRACT |

BI Trends and Strategies E-Zine Issue 4 by SearchBusinessAnalytics April 2012 - (Free Research) This edition of BI Trends & Strategies features a lead article by SearchCIO.com's Linda Tucci, who offers a helping hand in the quest to dismantle the dreaded data silo. The second piece outlines mobile BI, including a reference to Apple's iPad, and the final article delves into the world of performance management.  (EZINE)

Aligning Business and Insurance Technology, 2007 P&C Technology Survey Results by Fiserv Insurance Solutions April 2008 - (Free Research) In May 2007, Fiserv Insurance Solutions surveyed IT leaders at some of the leading property & casualty insurance carriers in the United States. From our second annual survey we see new trends developing and others that continue because of their...  (WHITE PAPER) READ ABSTRACT |

ERP for Green Supply Chain Management In Manufacturing by IFS March 2010 - (Free Research) In this whitepaper, we will address the various drivers for the green supply chain trend, share important considerations for satisfying a green supply chain initiative of a customer or initiating your own green supply chain initiative, and discuss the role of enterprise software like ERP in keeping pace with this industry trend.  (WHITE PAPER) READ ABSTRACT |

Success Factors of a Best-Run Marketing Organisation - How Does Your Team Stack Up? by SAP AG December 2007 - (Free Research) How are leading marketing organisations getting the job done? Walk through their best practices, and you'll see what role software solutions - and customers - can play in helping marketing teams demonstrate favorable business outcomes.  (JOURNAL ARTICLE) READ ABSTRACT |

Presentation Transcript: On Implementation Trends and Lean Supply Chain Management (SCM) by E2open April 2009 - (Free Research) Read this presentation transcript to learn what a lean supply chain is and how it can cut costs out of your supply chain, as well as make your supply chain as efficient as possible. Learn what steps a company must take to make its supply chain lean, and the top ten technology trends to implement a lean supply chain, and more.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

The power of cloud: Driving business model innovation (Full Report) by IBM February 2012 - (Free Research) This paper offers a glimpse of how technology and social connectivity trends have created the perfect opportunity for you to embrace the power of the cloud to optimize, innovate and disrupt business models. Learn the results of a survey on how business and technology executives use the cloud today and how they plan to harness its power tomorrow.  (WHITE PAPER) READ ABSTRACT |

Consolidation 2.0: Consolidation Trends in Contact Center Technologies and Operations by CosmoCom, Inc. January 2008 - (Free Research) This white paper explains the benefits of Consolidation 2.0 and shows how it best meets the demands of today's global business environment.  (WHITE PAPER) READ ABSTRACT |

Lessons Learned: Survey of Financial Services Companies Uncovers Data Governance Trends by DataFlux Corporation January 2010 - (Free Research) In the summer of 2009, DataFlux conducted a survey to understand data management trends in the financial services industry. The research examined how this industry is approaching managing its data, the breadth and depth of data governance in this sector, what motivates data management strategies, and more.  (WHITE PAPER) READ ABSTRACT |

Live Help: Global Consumer Views & Trends Live Voice and Live Chat by Art Technology Group (ATG) June 2010 - (Free Research) This report presents the results of a global survey commissioned by ATG that reveal that consumers want more than just a phone number or e-mail address when it comes to online customer service. Continue reading this report to learn more about the consumer views and trends of voice and live chat.  (WHITE PAPER) READ ABSTRACT |

Analytics: A powerful new force in dynamic case management by IBM November 2011 - (Free Research) A growing number of companies are revving up their dynamic case management (DCM) efforts with analytics technology, which helps users detect patterns, spot trends and gain other insights from their case information. This e-guide introduces the trend, and offers seven expert tips for combining the two technologies for maximum success.  (EGUIDE) READ ABSTRACT |

The Instant-On Enterprise: Business and Government white paper by Hewlett-Packard Company May 2011 - (Free Research) Tomorrow’s leaders will be organizations that leverage technology to capitalize on rather than simply adapt to changing customer expectations.Access this white paper and find the three major business intelligence trends that are shaping the next generation of successful enterprises.  (RESOURCE CENTER)

Data Sheet: Trend Micro Deep Security 7 by Trend Micro October 2009 - (Free Research) This data sheet outlines the benefits of Trend Micro Deep Security, which provides server security in physical, virtual, and cloud computing environments. This comprehensive solution also protects applications, operating systems, web applications, and enterprise systems from attacks.  (DATA SHEET) READ ABSTRACT |

Seven Trends Driving Effectiveness in the Contact Center by Avaya April 2013 - (Free Research) Customers want to use social media, video, instant messaging and more to contact you - and they want to do it quickly. In this resource, check out seven key trends that are driving effectiveness in the contact center.  (WHITE PAPER) READ ABSTRACT |

Competing on Analytics by SAS Institute Inc. February 2008 - (Free Research) Use insight produced through analytics to improve performance and gain a strategic advantage. Learn how you can employ an enterprise-wide approach for maintaining data and using analytics for improved decision making.  (WHITE PAPER) READ ABSTRACT |

Webinar - Customer Engagement in 2013; The Mobile and Web Data Acquisition Imperative by Kofax, Inc. November 2012 - (Free Research) Access this in-depth webinar to learn the current customer engagement industry trends, customer requirements, and goals of those in the insurance sector.Continue on to explore the business drivers and strategic responses surrounding the top ten technology initiatives for insurance.  (WEBCAST) READ ABSTRACT |

Recent BI and Reporting Trends for Oracle EBS by Noetix Corporation May 2012 - (Free Research) Are you able to effectively leverage and report on Oracle eBusiness Suite data? Read this expert e-book to find out the latest technology trends that may affect your BI and reporting strategy. Learn more about how to get the most out of included BI/reporting features, when to use OBIEE and when you may need to consider alternative tools.  (EBOOK) READ ABSTRACT |

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