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Let Customer Feedback Do the Driving by SPSS Inc. Worldwide Headquarters

May 31, 2007 - (Free Research)
As the second installment in The Customer Innovation Series, this paper describes why and how Enterprise Feedback Management (EFM) is a critical component in solving the problem of enhancing customer-driven innovation. 
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The Banking Industry Architecture Network and TOGAF by ComputerWeekly.com

February 20, 2012 - (Free Research)
This paper from the Open Group reveals how banks can benefit from combining complementary industry frameworks on enterprise architecture. 
(ESSENTIAL GUIDE) READ ABSTRACT |

ebizQ.net Tip Guide: Evolving your dynamic case management strategy by IBM

September 16, 2011 - (Free Research)
This Tip Guide describes how DCM can benefit financial services firms and offers expert advice on best practices and pitfalls in DCM adoption. 
(EGUIDE) READ ABSTRACT |

A Buyer's Guide for Software Companies Considering On-demand Financial Applications to Meet Their Business Requirements by Intacct Corporation

July 2008 - (Free Research)
The movement to a Software as a Service (SaaS) model is placing pressure on software vendors. This paper examines the trends which are transforming the software industry and independent Software Vendors to leverage on-demand financial applications. 
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15 Minute Guide to New Account Opening by EMC Corporation

February 2008 - (Free Research)
This guide focuses on the challenges of managing information in the new account opening process, will explain why the enrollment process can be problematic and discuss the opportunities enrollment presents to create a loyal customer. 
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ebizQ.net Tip Guide: Pitfalls to avoid in your case management strategy by IBM

September 2011 - (Free Research)
This Tip Guide describes how DCM can benefit financial services firms and offers expert advice on the best practices and pitfalls in DCM adoption. 
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The Cloud Risk Framework by ComputerWeekly.com

June 2012 - (Free Research)
This unique cloud framework is designed to help organisations assess the financial risks of moving to the cloud. 
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Computer Weekly 6 September 2011: Download the latest issue of the UK’s leading technology publication, featuring the news, analysis and opinion that matters to IT decision-makers by ComputerWeekly.com

September 2011 - (Free Research)
In this week's Computer Weekly, we take an in-depth look at HP's strategic shake-up, and ask what it means for the supplier's customers and the UK IT industry as a whole. We also discuss a major research study into why IT projects go wrong, and start our latest Buyer's Guide, about business intelligence. Download the new issue now. 
(EZINE)

Financial services must gain speed and go mobile to satisfy customers by ComputerWeekly.com

January 2011 - (Free Research)
This nine-page Buyer’s Guide to Financial Services IT assesses the implications and challenges facing CIOs and senior IT professionals. 
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Business Skill Courseware by SkillSoft Corporation

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Distribution platform: Optimize performance in your supply chain - An Epicor Solution by Epicor Software Corporation

August 2013 - (Free Research)
This guide introduces a distribution platform designed to drive better performance in the supply chain. Read on to learn more. 
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Market Trends Driving Financial Management Software by Workday

March 2014 - (Free Research)
Consult this expert e-guide to learn why Software-as-a-Service (SaaS) and mobile financial applications "will see significant growth," according to Forrester Research Inc. Vice President George Lawrie. Additionally, explore the benefits and potential downfalls of integrating financial applications and HR systems. 
(EGUIDE) READ ABSTRACT |

WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc. (E-mail this company)

WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support every level of the global organization – executive, analytical, & operational – and make data available, accessible, and meaningful to every person or application that needs it. 
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Guide: Security Explorer for Exchange by ScriptLogic Corporation

August 2009 - (Free Research)
Financial records, human resource data, customer profiles and more are just a few of the content types that could get in the wrong hands if the appropriate security controls are not in place. 
(WHITE PAPER) READ ABSTRACT |

How Does your Service Measure Up? Getting to Grips with Metrics by GoToAssist

July 2011 - (Free Research)
This quick guide will identify some of the most popular metrics that you should be measuring, look at ways in which you can measure them, and how to utilize these measures to improve your service delivery. 
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Intel Cloud Builder Guide: Cloud Design and Deployment on Intel Platforms by Intel

September 2010 - (Free Research)
Enterprise IT organizations looking to realize the revenue potential of their existing data center infrastructure and who want to offer cloud computing services to their internal customers or users can reduce the learning curve in building the first private cloud by using the information contained here. Read on to learn more. 
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Optimize Data Management for Smarter Banking and Financial Markets E-Book by IBM

March 2011 - (Free Research)
This e-book explains how smarter banks can anticipate customer needs and deliver innovative products faster, more consistently and more nimbly than the competition. They have full visibility of their risk position and customer needs. And they respond quickly to both challenges and opportunities. Read on to learn how to become a smarter bank. 
(EBOOK) READ ABSTRACT |

Web 2.0 at Work: Departmental Use Cases by Oracle Corporation

August 2008 - (Free Research)
With the introduction of Web 2.0 technologies into your enterprise, you can greatly increase the value of your company's most important assets. Leading companies are harnessing Web 2.0 technologies and applying them to build their next-generation workplaces. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly – 19 March 2013: Delivering software development success by ComputerWeekly.com

March 2013 - (Free Research)
In this week's Computer Weekly, we talk to IT leaders about successful software development, and how they combine the best of agile and waterfall methods. Drugs giant AstraZeneca talks about how it changed its outsourcing approach to eliminate past mistakes. And we look at a new social media bank that is shaking up the sector. Read the issue now. 
(EZINE) READ ABSTRACT |

Avoiding 7 Common Mistakes of IT Security Compliance by Qualys, Inc.

April 2009 - (Free Research)
This guide describes seven typical mistakes of IT security compliance and how you can use these lessons to help your organization achieve its compliance goals. 
(EGUIDE) READ ABSTRACT |

Computer Weekly – 4 February 2014: Rural broadband roll-out row by ComputerWeekly.com

February 2014 - (Free Research)
In this week's Computer Weekly, a Lancashire village is the centre of a row over rural broadband – we examine the arguments on both sides. The move to cloud and hosting is changing the market for datacentre technologies – we look at the implications for IT managers. Have you heard of Sepa? We explain why you need to know. Read the issue now. 
(EZINE) READ ABSTRACT |

Compliant Statement Archiving and Presentment for Financial Services by EMC Corporation

September 2008 - (Free Research)
Read this white paper to learn how, by adapting a managed approach to archiving and presenting customer statements, financial services organizations can satisfy regulatory, good governance, and legal requirements. 
(WHITE PAPER) READ ABSTRACT |

How Financial Firms Can Improve Business Integration Capabilities and Increase Straight-Through Processing Efficiency by Sterling Commerce, An IBM Company

September 2009 - (Free Research)
This white paper discusses the increased demand placed on financial services organizations to improve their straight-through processing (STP) levels across all business units. 
(WHITE PAPER) READ ABSTRACT |

Financial process automation leads to better performance by Dolphin

April 2013 - (Free Research)
Financial reporting can be time-consuming and expensive if done manually. In this expert guide, learn how automating financial reporting can offer your organization key benefits and discover recommendations on how to get started. 
(EGUIDE) READ ABSTRACT |

First Command case study: Secure financial future with converged IT by Dell, Inc.

April 2013 - (Free Research)
Network infrastructure is essential in bringing out the most your business has to offer. Fortunately, this brief guide highlights the key benefits of improved IT infrastructure. 
(WHITE PAPER) READ ABSTRACT |

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