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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
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Data Protection Solution-Taking Control of Your Data by Lumension

October 30, 2008 - (Free Research)
Whatever your industry, safeguarding your data is critical to running your business and protecting the privacy of employees and customers. Learn four critical steps to effectively implement removable device control. 
(WHITE PAPER) READ ABSTRACT |

The Blueprint to Becoming a Customer Company by MuleSoft

December 20, 2013 - (Free Research)
In this brief how-to-guide, gain insight into key technology trends and learn how integration allows you to better connect with your customers, employees, partners, and suppliers. 
(WHITE PAPER) READ ABSTRACT |

15-Minute Guide to Increasing Customer Loyalty: An Introduction to Enterprise Feedback Management (EFM) by MarketTools, Inc.

January 26, 2011 - (Free Research)
What is the relationship between a loyal customer and a profitable enterprise and what role can feedback play in improving loyalty? Organizations with fiercely loyal customers take the time to listen to feedback and integrate it into decision making. EFM solutions provide the tools needed help businesses transform feedback into business results. 
(WHITE PAPER) READ ABSTRACT |

Operational Guide to Implementing Lean in Distribution by Epicor Software Corporation

June 12, 2013 - (Free Research)
Consult this resource to learn how you can unlock profitability, growth and customer employee satisfaction for distributors. It outlines easy-to-understand concepts that can be applied by any size distributor. Find out how to reduce assest, improve customer demand and satisfaction by reading this resource now. 
(WHITE PAPER) READ ABSTRACT |

Salesforce Platform Mobile Services by Salesforce.com

July 26, 2013 - (Free Research)
With Salesforce Platform Mobile Services, developers and business users can quickly build engaging mobile apps—and connect customers, employees, partners, and products in new ways. Sign up now and get your free copy of the Salesforce Platform Mobile Services developer guide. 
(WHITE PAPER) READ ABSTRACT |

The Socially Enabled Enterprise by Oracle Corporation UK Ltd

April 03, 2014 - (Free Research)
Access the following white paper to explore how organizations are using social platforms to drive higher customer satisfaction, sales, lead generation, and more. Also learn which factors are necessary to become a socially enabled enterprise and how to get started on an effective initiative. 
(WHITE PAPER) READ ABSTRACT |

5 Steps to Reducing Downtime: Best Practices for Windows Server Application High Availability by Marathon Technologies

September 28, 2009 - (Free Research)
This white paper discusses five steps for protecting Windows Server applications from downtime, offering established best practices to reduce potential single points of failure and ensure rapid recovery or continued operations in the event of failure. 
(WHITE PAPER) READ ABSTRACT |

Apps Revolution by ComputerWeekly.com

February 24, 2014 - (Free Research)
This report from CSC describes the Apps rEvolution: an evolution in technology that is creating revolutionary business and personal change. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Special Report on Adobe by ComputerWeekly.com

February 24, 2014 - (Free Research)
This special 7-page report from Computer Weekly, updated for 2014, analyses the challenges facing Adobe, its financial performance, the services and products it offers, its place in the IT market and its future strategy. 
(IT BRIEFING) READ ABSTRACT |

Top 10 Steps to Protecting Your Organization’s Privacy Data by McAfee, Inc.

March 09, 2010 - (Free Research)
Over the last few years, the challenge of protecting privacy data has been compounded by increasing compliance regulations that can mean fines - or even jail time - if privacy data is mishandled. This white paper presents the top ten regulatory compliance requirements to consider when selecting a privacy data protection solution. 
(WHITE PAPER) READ ABSTRACT |

Nucleus ROI case study: IBM Business Analytics at Accelrys by IBM

December 13, 2013 - (Free Research)
Access the following report on how Accelerys used a business intelligence platform to gain valuable insights from their acquisition. Discover how they we able to effectively empower their decision makers to increase their entire company's profitability. 
(CASE STUDY) READ ABSTRACT |

Accenture Technology Vision 2012 by ComputerWeekly.com

January 23, 2012 - (Free Research)
Download this report from Accenture to discover the 6 IT technology trends that will impact CIOs in 2012. 
(IT BRIEFING) READ ABSTRACT |

The Business Value of Web 2.0 Technology by IBM

June 2008 - (Free Research)
It's fast becoming a Web 2.0 world. Read this paper to learn how to take advantage of new technologies and tap into the collective knowledge of employees, customers, and influencers. 
(WHITE PAPER)

Business Intelligence: The Strategic Imperative for CIOs by Information Builders

January 2007 - (Free Research)
Business intelligence (BI) allows organizations to integrate applications and databases essential to users and enables analysis of information to optimize decision-making. 
(WHITE PAPER) READ ABSTRACT |

Data Center Virtualization Q&A by F5 Networks

September 2008 - (Free Research)
In this is a question and answer session, Erik Giesa, VP of Product Management and Marketing, discusses what's driving the need for data center virtualization, the benefits of it, and what companies should consider when virtualizing their data. 
(WHITE PAPER) READ ABSTRACT |

Using Case Management to Empower Employees and transform Customer Service by Kofax, Inc.

August 2012 - (Free Research)
This white paper demonstrates how empowering your employees can lead to significantly improved customer service. Learn how dynamic case management applications can assist in delivering employee empowerment and transform the customer experience. 
(WHITE PAPER) READ ABSTRACT |

Improve Organizational Communications to Drive Business Results by Cisco Systems, Inc.

October 2011 - (Free Research)
As an organization’s workforce becomes increasingly mobile and dispersed, its ability to survive and thrive depends on effective employee communications. Access this resource to learn about collaborative tools that enable increased productivity, business agility and competitive advantage. 
(WHITE PAPER)

Solution Spotlight: Measuring, Monitoring and Improving Customer Experience by IBM

January 2014 - (Free Research)
In this e-guide, our experts sit down with Forrester analyst Zach Hofer-Shall and other industry authorities as they explore how you can address the challenges of CEM. Also inside, find 10 tips for improving customer experiences. 
(EGUIDE) READ ABSTRACT |

The Age of the Customer Starts with Your Employees by Hewlett-Packard Limited

February 2014 - (Free Research)
This Forrester Research report explores key findings behind employee mobile engagement and how their happiness drives customer satisfaction and ultimately, business growth. 
(WHITE PAPER) READ ABSTRACT |

Improve Organizational Communications by Cisco Systems, Inc.

October 2011 - (Free Research)
As an organization’s workforce becomes increasingly mobile and dispersed, its ability to survive and thrive depends on effective employee communications. Learn about a collaboration platform that allows for improved employee communication and productivity. 
(WHITE PAPER)

Bringing Personalized Financial Services to Farmers by Cisco Systems, Inc.

June 2008 - (Free Research)
In this case study read how MidAtlantic Farm Credit, a financing company for agribusiness and rural homeowners, utilized Cisco Unified CallConnector for Microsoft Dynamics CRM to provide a 360-degree view of customer information to every employee. 
(VIDEOCAST)

Empowerment as a Growth Strategy by Oracle Corporation

September 2007 - (Free Research)
Companies are using technology and other tools to help employees deliver an organization's best collective thinking during each customer interaction. Among them is Hewlett-Packard (HP), which we will feature in this paper. We will also explain why empowering your key customer-facing employees is the new path to achieving extraordinary results. 
(WHITE PAPER) READ ABSTRACT |

Proactive PC Support Improves Service and Lowers Total Cost of Ownership by Intel Corporation

January 2009 - (Free Research)
Read this brief paper to learn about a new IT support delivery tool that reduces response time, boosts employee satisfaction and decreases operating costs. Reduce total cost of ownership using Intel's self-service PC Health Check utility. 
(WHITE PAPER)

TimeSummit by Exaktime

Time and attendance records collected in your JobClocks and/or PocketClocks are easily transferred into TimeSummit software, automatically assembled and presented to you in clear, concise reports. 
(SOFTWARE PRODUCT)

Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.

The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. 
(HARDWARE PRODUCT)

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