Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..
		Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc..

Messaging in the Cloud: Embedding an Email, Mobile, and Social Infrastructure by ExactTarget October 29, 2010 - (Free Research) MPaaS is a newer niche in cloud computing, but it’s a natural fit for gaining efficiencies of scale and reliability by using the infrastructure of messaging providers like ExactTarget. Read on to learn more about an unmatched one-to-one messaging solution that provides unbeatable deliverability - without the hassle of new capital investments.  (WHITE PAPER) READ ABSTRACT |

Wireless Push Email for the Smaller Business: A Comparison by J. Gold Associates, LLC February 27, 2009 - (Free Research) This whitepaper explores the requirements and use of mobile extensions to email and PIM systems in companies that have selected the popular Microsoft Exchange environment as their email solution.  (WHITE PAPER) READ ABSTRACT |

TransPromo Opportunities in a Digital World: Electronic Adaptations in an Era of Mobile Communications and Distracted Customers by Pitney Bowes Group 1 Software September 2008 - (Free Research) This whitepaper traces the evolution of E-Transpromo, demonstrating the increasingly important role across new media. It explores self-service web portals, online banking and bill consolidators, cell phone bill pay, and secure transaction email.  (WHITE PAPER) READ ABSTRACT |

Going Mobile: Developing an Application Mobilization Plan for Your Business by BlackBerry June 2008 - (Free Research) The BlackBerry Enterprise Solution is a comprehensive platform, designed to meet your organization's needs to mobilize enterprise applications and systems.  (WHITE PAPER) READ ABSTRACT |

The Windows Mobile Netbook for the Enterprise with Low TCO by Celio Corp / REDFLY Mobile Companion August 2008 - (Free Research) The Windows Mobile smartphone is easily deployed with a wide array of productivity tools allowing the mobile user to quickly respond to customer requests, stay up-to-date on the latest company information or access remote desktops.  (WHITE PAPER) READ ABSTRACT |

Understanding High Availability for the BlackBerry Enterprise Server by BlackBerry August 2009 - (Free Research) Read this technical white paper to learn about the evolution of mobile devices and the introduction of high availability in a mobile context. Also learn about the Blackberry as well as load balancing, failover thresholds, and limited downtime upgrades.  (WHITE PAPER) READ ABSTRACT |

RIM/Lotus Collaboration and Mobility: More than Business Value by BlackBerry February 2010 - (Free Research) This IT Briefing discusses how advanced collaboration applications from IBM Lotus and BlackBerry smartphones from RIM offer state-of-the-art technology and business advantages to corporate users.  (IT BRIEFING) READ ABSTRACT |

Understanding High Availability for the BlackBerry Enterprise Server by BlackBerry August 2009 - (Free Research) Read this technical white paper to learn about the evolution of mobile devices and the introduction of high availability in a mobile context. Also learn about the Blackberry as well as load balancing, failover thresholds, and limited downtime upgrades.  (WHITE PAPER) READ ABSTRACT |

Managing Security on Mobile Phones by Nokia January 2008 - (Free Research) This paper describes the challenges of provisioning and managing security in mobile phone environments and how a well-designed deployment system can alleviate these challenges.  (ANALYST REPORT) READ ABSTRACT |

Oracle Customer Experience: The Communication Experience by Oracle Corporation UK Ltd December 2012 - (Free Research) In this brief video, discover how utilizing the right technology innovations can enable you to drastically improve the customer experience, foster loyalty, and ultimately grow your brand. Watch now to find out the advantages of using innovative technologies like mobile applications, loyalty points, and automated email reminders.  (VIDEO)

Enterprise Cloud Services – Unified Communications Made Easy by Hewlett-Packard Company November 2012 - (Free Research) Discover how an enterprise-grade, cloud-based unified communications solution can help your users connect across the globe to increase productivity, business agility, and efficiency in a flexible, cost-efficient manner.  (WEBCAST) READ ABSTRACT |

Ensuring The Availability of Blackberry Enterprise Server by Double-Take Software October 2009 - (Free Research) In order to implement a plan for protecting and backing up BlackBerry handhelds, it's important to understand how the Blackberry Enterprise Server solution works within an existing email environment. This paper gives a quick lessong to that end, then concentrates on ensuring the availability of the Blackberry Enterprise Server  (WHITE PAPER) READ ABSTRACT |

Developing an Effective Corporate Mobile Policy by BlackBerry June 2008 - (Free Research) By now, most organizations are clear on the advantages and benefits of wireless data solutions in the enterprise. However, It is no longer enough to rely on ad hoc policies regarding wireless computing.  (WHITE PAPER) READ ABSTRACT |

Revitalizing Healthcare Delivery with Mobile Communications: Making the Case for BlackBerry Adoption by BlackBerry November 2007 - (Free Research) This paper is the fourth in a four-part series that addresses mobile communications in the healthcare industry. Part Four zeroes in on the features and capabilities that make BlackBerry smartphones an ideal match for healthcare industry requirements.  (WHITE PAPER) READ ABSTRACT |

Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry February 2009 - (Free Research) Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call.  (CASE STUDY) READ ABSTRACT |

School Bus Operator Drives Competitive Advantage with Blackberry Solution by BlackBerry February 2009 - (Free Research) Southland Transportation, providing school bus and other transportation services, deployed BlackBerry® smartphones, with a custom-built application, to their drivers so they can report road conditions and delays quickly and easily providing timely and accurate updates for everyone.  (CASE STUDY) READ ABSTRACT |

How Mobile Devices are Driving Innovations in Contact Centers by Avaya October 2012 - (Free Research) Failing to adopt a customer service strategy for mobile devices could put your business at a serious disadvantage. Gartner research suggests that 80% of companies will suffer revenue loss from the lack of customer support on mobile devices by 2013. Read this paper to learn how to utilize the opportunities mobility offers customer service.  (WHITE PAPER) READ ABSTRACT |

Centralized Management Key to Controlling Mobile Communications Cost by Digital Fairway, Inc. November 2007 - (Free Research) In this paper, learn why centralized policy management, automated order processing and asset management, and end-user self-service are key ingredients for any organization trying to control the proliferation of wireless mobile devices and spiraling costs.  (WHITE PAPER) READ ABSTRACT |

Managing the Challenges of Email Marketing by Unica Corporation - An IBM Company May 2011 - (Free Research) The ideal email marketing technology solution provides the best of both worlds: timely data access to develop segmented and personalized content, plus offloading the responsibility for managing the delivery infrastructure, and ensuring deliverability. This brief paper explores the brains and beauty of successful email marketing.  (WHITE PAPER) READ ABSTRACT |

The Future of Unified Communication: What’s in Store? by Sprint May 2012 - (Free Research) This expert E-Guide from SearchUnifiedCommunications.com takes a look at the coming decade and what you can expect from the world of communications and collaboration by the year 2020.  (EGUIDE) READ ABSTRACT |

Integrating Mobile Device Management with UC Systems and Features by Sprint July 2012 - (Free Research) This E-Guide from SearchUnifiedCommunications.com explores the issues with combining the unique communications services and interfaces of multiple mobile device operating systems with corporate unified communications (UC) strategies, and best practices to overcome these challenges.  (EGUIDE) READ ABSTRACT |

How Top Retailers Use Transactional Email: Silverpop Study Reveals Revenue-Boosting Tactics by Silverpop Systems Inc. January 2006 - (Free Research) Transactional emails are those which companies send to customers to confirm a purchase, notify shipping dates, deliver warranty information and it also provide marketers a rich opportunity to develop strong customer relationships.  (WHITE PAPER) READ ABSTRACT |

The Strategic Advantage of Cloud-Based Email and Blackberry Services by USA.NET, Inc. September 2009 - (Free Research) Hosted Exchange with Hosted BlackBerry® Services can provide significant strategic advantages to organizations that rely heavily on messaging and mobile functionality. This Osterman Research paper describes the reasons why IT organizations should seriously consider taking a strategic step forward by using these cloud-based services.  (WHITE PAPER) READ ABSTRACT |

SharePoint Apps for the Enterprise - Email & Document Management by Colligo Networks Inc. June 2012 - (Free Research) Many businesses are looking for ways to enhance the productivity, simplicity, and security of their SharePoint environment to foster better, easier, more effective collaboration across the enterprise. Check out this resource to discover how you can adapt SharePoint for applications and devices such as smartphones, tablets, Outlook, and more.  (WHITE PAPER) READ ABSTRACT |

Extend Your Lotus Notes® Investment: Why Giving Your Team Mobile Access to Business-Critical Notes Apps is a Great Idea by Teamstudio, Inc. June 2011 - (Free Research) Many organizations are not benefiting from using the mobile device to access more of the key information they need when they are out of the office. View this white paper and discover three advantages of creating a mobilization strategy and program within your organization.  (WHITE PAPER) READ ABSTRACT |

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