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IFS Machinery - ERP for Complex Order-Driven and Mixed-Mode Manufacturing by IFS

IFS offers a proven solution for machinery manufacturers who produce, deliver & service their products based on unique customer requirements, using either predefined product configurations or custom engineering. IFS helps coordinate complex order-driven & mixed-mode manufacturing and purchasing of material. 
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Astea Alliance Service Management Suite by Astea International Inc. (E-mail this company)

Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise. 
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MicroMain XM Enterprise™ - Enterprise Asset Management (EAM) Software by MicroMain Corporation

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NEMA Electrical Enclosures & Industrial Cabinets by Automation Direct

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Ross Enterprise ERP - Enterprise Resource Planning by CDC Software - Ross Enterprise

Ross Enterprise ERP business solutions from CDC Software are designed to address the unique challenges of recipe and formula-based process manufacturers. If you are in the Food and Beverage, Life Sciences, Chemicals, Metals, Natural Products, or other process manufacturing industries, Ross Enterprise ERP is designed specifically for you. 
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Aberdeen Report: Making Money via Mobile Field Services by Astea International Inc. (E-mail this company)

November 2007 - (Free Research)
Aberdeen’s research shows that field service organizations must deal with increasing customer demand for faster service resolution and escalating costs as top market pressures. To address both areas, organizations are leveraging automation and mobile solutions to improve workforce productivity and capture more accurate service information. 
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Realize the Benefits of Design, Operate, Maintain Today by IFS

July 2008 - (Free Research)
Industrial facility designers and those who operate and maintain those facilities need to work together closely to improve plant efficiency and business profitability over time. 
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Programmable Logic Controller Product Lines (PLCs) by Automation Direct

Starting with the DL05 at 8 inputs/ 6 outputs, all the way up to the fully expanded 100 I/O DL06 PLC, these PLCs are a standard that can grow with the changing needs of your machine or process control applications. 
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Sales Performance Optimization: 2007 Survey Results and Analysis by Cisco Systems, Inc

September 2008 - (Free Research)
This report represents input from professionals directly involved in the management of their organizations sales forces. Professionals were questioned regarding their sales teams performance across 100+ different metrics. Read now to learn more. 
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Job Tracking Software: Making Scheduling and Reporting More Efficient by Acumen Data Systems

March 2008 - (Free Research)
Explore how you can make scheduling work more efficient and realize accurate reporting on other information such as bonus incentives. 
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Compliance Manager - CAPA and Adverse Event Management and Reporting System by Extraview Corporation (E-mail this company)

Compliance Manager is a web-based tracking and reporting system featuring unprecedented flexibility and ease of use. Used by world’s largest medical device and pharmaceutical companies, it is the foundation for global capture, analysis, and resolution of compliance issues related to medical device, treatment and diagnostic systems. 
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Email Recovery & Management Software by Kroll OnTrack

Email administrators and other I.T. professionals have access to valuable email recovery and repair solutions from Kroll Ontrack. 
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Visiprise Quality Management Solution by Visiprise

Visiprise Quality Management expedites the disposition of incoming and in-process nonconforming materials, documents the process, and manages the corrective and preventive action process to ensure that appropriate analysis and actions are taken. Visiprise Quality Management is designed for manufacturing shop floor staff and receiving inspectors. 
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Astea Alliance - Service Lifecycle Management by Astea International Inc. (E-mail this company)

Astea Alliance -supports the complete service lifecycle, and enables you to manage staff and inventory more efficiently while providing higher levels of service to customers. It provides a single, unified view of all service transactions & gives you a wealth of decision support tools to continuously refine the quality of your service process. 
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ExtraView's Compliance Manager by Extraview Corporation.

ExtraView's Compliance Manager is a web-based system that features unprecedented flexibility and ease of use. Used by the world's largest medical device and pharmaceutical companies, ExtraView is the foundation for global capture, analysis. 
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Is Your Enterprise Application on the Road to Nowhere? by IFS

February 2008 - (Free Research)
After recent software product consolidation, how can you tell which products have a future and which will be phased out or orphaned? 
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Supply Chain Solutions Suite for Storage Manufacturers by ModusLink (E-mail this company)

ModusLink executes comprehensive supply chain solutions and services for the Storage industry that span the entire supply chain. An outsourcing leader for more than 20 years, ModusLink has documented and standardized its best practices into customized options offered within a complete Storage Solutions Suite of services. 
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The Business Benefits of Automation - An in-depth Customer Survey by Hewlett-Packard Company

June 2008 - (Free Research)
King Research conducted twelve in-depth telephone interviews with existing Hewlett Packard customers using Business Service Automation products during the spring of 2008. This report is a summary of those conversations. 
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HEALTHsuite® - Claims Processing Software by RAM Technologies, Inc.

HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits. 
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IT Service Management Metrics That Matter: Four Key Benchmarks for Improving IT Performance by Tripwire Inc

February 2008 - (Free Research)
High performing organizations utilize processes and controls which achieve their operational effectiveness and efficiency objectives. This white paper outlines IT best practices that give the highest rate of performance return for your organization. 
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Defect Tracker by Extraview Corporation.

ExtraView Defect Tracker provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web. 
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A Unique Approach to Reducing MTTR by NetScout Systems, Inc.

June 2008 - (Free Research)
Read this paper to find out how to reduce troubleshooting and downtime caused by network and applications problems 
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Best Practices for Remote Support and Services by Citrix Online-GotoAssist

July 2008 - (Free Research)
After evaluating a number of free and fee-based services, PlumChoice’s team selected the Citrix® GoToAssist Web-based support service. 
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The RMA Model: Managing Inventory outside the Four Walls by Clear Spider Inc.

August 2008 - (Free Research)
Clear Spider provides an easy to use Return Merchandise Authorization (RMA) application that eliminates many of the problems involved in managing returns. This paper discusses how customers have benefited from the use of the RMA system. 
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