Customer Controls Case White Papers, Customer Controls Case Software, Customer Controls Case Research, Hardware and Services

The Next Generation Of Knowledge Worker Processes Will Dominate Enterprises by IBM

October 13, 2010 - (Free Research)

This paper shows the shifting mindset surrounding case management, offering up the results of surveys with 155 global case management influencers and decision-makers on how they view this concept. Learn why older process automation approaches based on archaic mass production concepts are no longer viable in today's era of people-driven processes.

(WHITE PAPER)

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Tough Love: When IT Security Hurts Your Business by Global Knowledge

May 01, 2009 - (Free Research)

As IT commoditization continues to increase audit and control activities, IT gets better at identifying and documenting the causes of significant outages. In an increasing number of cases, these ITIL efforts show the source of the outage to be action from the security department, and the BSM processes show the impact to be devastating.

(WHITE PAPER)

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Case Study: Leading Refrigeration Manufacturer Adds File Locking to Microsoft DFS Replication by Peer Software

January 24, 2012 - (Free Research)

Check out this brief case study to discover how Kysor, a leading manufacturer of refrigeration solutions, found a file locking solution that was able to meet their document control and management challenges, eliminating version conflicts entirely with real-time use of file detection.

(CASE STUDY)

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10 Warning Signs that Your ERP System is Killing Your Business by Plex Systems

April 10, 2009 - (Free Research)

This paper describes the warning signs that an ERP system is killing a business, and suggests how companies can thrive with a new approach to business systems.

(WHITE PAPER)

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Security - Pix 500 Series Firewalls by Cisco Systems

The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.

(HARDWARE PRODUCT)

Case Study Packet: Access Management Solutions by FoxT

May 29, 2012 - (Free Research)

This resource presents five case studies documenting how a wide variety of organizations turned to FoxT Enterprise Access Management Solutions to centrally enforce access across systems and applications on any networked device. Read on to uncover the benefits these companies experienced and learn how your organization can gain the same benefits.

(CASE STUDY)

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ROI Case Study - Quest Foglight_Anonymous Telecommunications Company by Quest Software

December 16, 2009 - (Free Research)

This case study examines how one major telecommunications company implemented an application performance monitoring solution and gained a 63% ROI in just 1.6 years, saving an annual average of more than $5 million. Read this and learn how such an option can lower the cost of managing IT, reduce downtime risks, improve compliance and more.

(CASE STUDY)

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Increasing the efficiency of case file coordination in social services by IBM

June 15, 2011 - (Free Research)

Social service agencies are experiencing challenges with manual processes. Advanced case management strategies are being implemented to streamline these processes and foster greater insight, collaboration and decision-making capabilities. This white paper explains how one such solution allows you automate these processes to elevate processing.

(WHITE PAPER)

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Tip Guide: Strategies for Scaling Agile Beyond Simple Code and Deploy Environments by CollabNet

April 18, 2012 - (Free Research)

Read this expert article to find best practices for keeping your iteration and release cycles in sync even as your Agile development projects becoming increasingly complex.

(EGUIDE)

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WebFOCUS Business Intelligence Application Development & Deployment by Information Builders Inc. (E-mail this company)

WebFOCUS development and deployment solutions provide easy-to-use Web-based applications for unlimited numbers of users, tailored to their skill level and preferences regardless of location, as well as flexible and intuitive development tools for building applications.

(SOFTWARE PRODUCT)

World Kitchen Video - World Kitchen Serves Up ECM Globally by SAP America, Inc.

May 25, 2012 - (Free Research)

Access this video case study of Chicago-based World Kitchen to discover how to achieve fast and efficient data management and streamlined business processes with SAP and OpenText.

(VIDEO)

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Address Key Desktop Virtualization Use Cases with VMware View by VMware, Inc.

May 24, 2012 - (Free Research)

This webcast introduces new technology that can help you seamlessly implement desktop virtualization without compromising security, user experience or budget. Discover how you can satisfy your end-users by giving them the freedom they demand, while still maintaining control over IT and your new environment.

(WEBCAST)

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SearchCRM.com E-Guide: Real-world mobile CRM case studies by SAP America, Inc.

May 10, 2012 - (Free Research)

This expert e-guide looks at two real world case studies of how businesses used mobile technology to improve CRM.

(EGUIDE)

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Enterprise-level Visibility for Better Control and Streamlined PCI Compliance

by RSA, The Security Division of EMC

March 29, 2012 - (Free Research)

In this case study, learn how Follett Corporation was able to overcome their risk and compliance challenges by replacing existing processes with a single enterprise platform for all GRC programs that enabled streamlined and automated compliance, better visibility, and more.

(CASE STUDY)

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Optimizing insurance claim management for successful outcomes by IBM

October 19, 2011 - (Free Research)

Insurance organizations are turning to advanced case management solutions to overcome challenges from manual processes and legacy systems no longer equipped to handle today's influx of info. This paper outlines how one advanced case management option can facilitate better collaboration and analytics, both of which can help detect fraud quicker.

(WHITE PAPER)

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Advanced Case Management for Smarter Energy and Utilities by IBM

October 23, 2010 - (Free Research)

Read this paper to gain an approach to unifying utility company's information, processes and people to gain a 360-degree view of contracts, work orders and so much more, effectively enabling employees to make better-informed decisions which then reduce costs and elevate efficiency. Learn how case management can make your business smarter.

(WHITE PAPER)

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Advanced Case Management: Making its Mark on Key Government Sectors by IBM

May 10, 2012 - (Free Research)

Government agencies are frequently adopting advanced case management strategies to automate processes, streamline practices and achieve better, swifter results. This paper from IBM discusses how advanced case management strategies are taking hold in today's agencies and how these practices can help foster more efficient, effective environments.

(WHITE PAPER)

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Nucleus ROI Case Study: Cincinnati Zoo by IBM

April 19, 2012 - (Free Research)

The Cincinnati Zoo is a shining example of how analytics and business intelligence (BI) can be used to derive valuable insight on your customers and turn it into smarter and better decisions. This case study shows how the zoo capitalized on a BI and analytics platform to increase revenue across all facets of its operation.

(CASE STUDY)

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The Case for Contract Management -- Why You Should Get Started Today by SAP America, Inc.

June 30, 2011 - (Free Research)

How well-versed are you in the three key areas of contract lifecycle management (CLM) that will give you the visibility to control your contracts and comply with regulations? Take this quick quiz to determine your contract competency and understand whether a CLM solution would benefit your organization.

(WHITE PAPER)

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Maximize Efficiency on IBM Power 6 Systems by CCSS

March 30, 2012 - (Free Research)

Access this essential case study to learn how one company used a set of performance monitoring and reporting systems to help them increase the efficiency of their IBM machines.

(WHITE PAPER)

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Protecting Information From Insider Threats by McAfee, Inc.

May 30, 2012 - (Free Research)

Access this insightful resource to learn how your enterprise can take advantage of data loss controls to gain better visibility into how your data is being used across your network - and ultimately put an end to insider threats.

(WHITE PAPER)

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Case Study: la Caixa - Bank takes customer and employee support to the next level by Hewlett-Packard Limited

January 05, 2012 - (Free Research)

With HP's contact centre and customer services, la Caixa was able to expand and continue to provide excellent service to their customers. Read this case study now to learn more about HP's call centre and contact centre offerings.

(CASE STUDY)

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Why Business Rules: A Case for Business Consumers of Information Technology by ILOG, an IBM Company

April 2008 - (Free Research)

This paper examines the relationship between business and IT groups within the typical enterprise and explores how the implementation of a Business Rules Management System (BRMS) allows both groups to find common ground.

(WHITE PAPER)

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Case Study: Automotive parts manufacturer creates global file sharing solution for efficient collaboration by Peer Software

January 2012 - (Free Research)

Read this brief case study to learn how Kiekert teamed up with Peer Software to implement a content management plan that facilitated efficient, reliable collaboration while also minimizing system resources.

(CASE STUDY)

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How to make the business case for de-perimeterisation by ComputerWeekly.com

November 2010 - (Free Research)

Computing history can be defined in terms of increasing connectivity over time, starting fromno connectivity and developing to the restricted connectivity we currently have today, withislands of corporate connectivity behind their managed perimeter.

(WHITE PAPER)

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