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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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Customer Relationship Management - Integration for a Customer Centric View by Sage (UK) Limited

August 2008 - (Free Research)
This white paper provides a valuable list of factors for executive management, IT decision makers and sales professionals to consider when planning a successful CRM integration project. 
(WHITE PAPER) READ ABSTRACT |

Archiving: A Dell Point of View by Dell, Inc.

April 2011 - (Free Research)
Dell has developed a customer centric strategy designed to provide customers with the right archiving solutions for their IT infrastructure. Access this paper to learn more about Dell's strategy and archiving point of view. 
(WHITE PAPER) READ ABSTRACT |

TDWI Best Practices Report - Customer Analytics in the Age of Social Media by IBM

December 2012 - (Free Research)
This TDWI Best Practices Report examines organizations' current practices and future plans for customer analytics technology strategies, with a special focus on how organizations are adapting to challenges- and potential- of social media. 
(WHITE PAPER) READ ABSTRACT |

CIO Thought Leadership: The Sum of all brands by ComputerWeekly.com

March 2014 - (Free Research)
This article by Ade McCormack looks at the impact customer-centricity has on organisations. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Multi-channel Retailing: The Route to Customer Focus - Putting the Customer First by Moving from Multiple Channels to Multi-channel Retailing by IBM

May 2008 - (Free Research)
This document elaborates on how successful retailers are using multichannel retailing to make operating model change to put the customer at the heart of their organisations. 
(WHITE PAPER)

Implementing Metadata-Driven ETL Using Semantic Types by Expressor Software

October 2011 - (Free Research)
Read this white paper to learn how you can overcome many data integration challenges. 
(WHITE PAPER) READ ABSTRACT |

Download the Fall 2009 edition of Perform Magazine by Actuate

September 2009 - (Free Research)
Download Perform today for informative and insightful articles including how open source is changing the face of enterprise software, tips from the field on how to ignite enterprises to reach new levels of performance excellence, and deliver unmatched insight to users. 
(EZINE)

IDC Report - Reducing Costs and Creating a More Secure IT Environment with a Holistic Approach to Data Protection by FalconStor Software

August 2009 - (Free Research)
IDC interviewed eight FalconStor customers that had deployed at least one or a combination of the following FalconStor storage management solutions: Virtual Tape Library (VTL), Network Storage Server (NSS), and Continuous Data Protector (CDP). All customers reported high levels of satisfaction. 
(ANALYST REPORT) READ ABSTRACT |

Presentation Transcript - Maximizing Enterprise Backup and Dedupe Performance for Greater ROI by FalconStor Software

January 2010 - (Free Research)
Let’s take a look at disk and how it is fundamentally changing data protection. This presentation transcript explains how to leverage the advantages of disk for best possible backup performance and maximum ROI. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

IDC Report: An ROI Analysis of FalconStor Storage Management Solutions by FalconStor Software

August 2009 - (Free Research)
IDC interviewed eight FalconStor customers that had deployed at least one or a combination of the following FalconStor storage management solutions: Virtual Tape Library (VTL), Network Storage Server (NSS), and Continuous Data Protector (CDP). 
(ANALYST REPORT) READ ABSTRACT |

Server Virtualization: A Game-Changer For SMB Customers by NETGEAR Inc.

November 2010 - (Free Research)
Server virtualization can address issues involving logistics and finances and also transform testing and development environments while radically changing business continuity and disaster recovery practices. Read this white paper to learn more about what server virtualization can do for you. 
(WHITE PAPER) READ ABSTRACT |

TruthInIT.com Product Analysis Report - FalconStor SIR VTL by FalconStor Software

August 2009 - (Free Research)
This report is an independent analysis of the FalconStor product and was sponsored by TruthInIT.com. The analysis is based on interviews with FalconStor, their customers, and other industry experts. The conclusion of this analysis is that FalconStor appears to have successfully added global deduplication to the most deployed VTL in the industry. 
(ANALYST REPORT) READ ABSTRACT |

Demystifying Data De-Duplication: Choosing the Best Solution by FalconStor Software

February 2009 - (Free Research)
Data de-duplication has been described as the next evolutionary step in backup technology. Many vendors lay claim to the best data de-duplication approach, leaving customers to face the difficulty of separating hype from reality. This document provides the background information required to make an informed data de-duplication purchasing decision. 
(WHITE PAPER) READ ABSTRACT |

All-in-One-Guide Backup, Chapter 8: Security by SearchStorage.com and NetApp

September 2006 - (Free Research)
News of a lost tape or hacked data center storage can easily lead to lost customers, regulatory scrutiny and a rash of litigation that can damage a company for years. 
(WHITE PAPER) READ ABSTRACT |

Dell Microsoft Windows Server 2008 Hyper-V Reference Architecture by Dell and Microsoft

June 2011 - (Free Research)
This paper proposes several sample virtualisation architectures based on Dell's server and storage products. Architectures are divided into three main categories: Small, Medium, and Large. These categories are based on the features and capacity of each product, as well as the complexity of the overall architecture. 
(WHITE PAPER) READ ABSTRACT |

Object Storage: A Dell Point of View by Dell, Inc.

April 2011 - (Free Research)
Dell has developed a customer centric strategy and a set of solutions and services designed to help customers meet the new challenges created by the amount and type of data being generated today. This strategy is based on Dell's Point of View (POV) with respect to Object Storage. 
(WHITE PAPER) READ ABSTRACT |

Driving IT help desk efficiency with customer-centric remote support by GoToAssist

May 2008 - (Free Research)
Help desk managers servicing large mobile workforces, such as remote employees and workers on the road, face significant challenges. This white paper will examine key IT help desk challenges and reveal the many advantages of customer-centric remote support. 
(WHITE PAPER) READ ABSTRACT |

Total Economic Impact of Oracle Enterprise Manager Database Management Packs by Oracle Corporation

February 2008 - (Free Research)
This study highlights the benefits and costs of deploying the Oracle Enterprise Manager Diagnostic Pack and Tuning Pack across the enterprise of a sample organization. The study examines the estimated ROI for the sample organization and presents aggregate findings derived from the interview and analysis process and Forrester's independent research. 
(WHITE PAPER) READ ABSTRACT |

FalconStor Heats up VTL Deduplication and the Data Deduplication War by FalconStor Software

June 2009 - (Free Research)
Today, let's focus on one of the leading players in the data deduplication space, FalconStor. FalconStor can rightfully claim the market share leadership space for VTLs, even though there are other strong players in the space. But the market is fiercely competitive and FalconStor is not resting upon its laurels. 
(JOURNAL ARTICLE) READ ABSTRACT |

Demystifying Data De-Duplication: Choosing the Best Solution by FalconStor Software

June 2007 - (Free Research)
This document provides the background information required to make an informed data de-duplication purchasing decision. 
(WHITE PAPER) READ ABSTRACT |

Giving Your Oracle Hardware Performance a Shot in the Arm by SearchOracle

March 2013 - (Free Research)
This expert resource details how to pick the best server hardware for your Oracle environment. Also included is a report on how to determine where the database bottlenecks are and then find the right tools to help open then up. And finally, examine the increasing role that RAM is playing in database and application environments. 
(EBOOK) READ ABSTRACT |

Realizing Asset-Centric and User-Centric Approaches to Security by RES Software

September 2009 - (Free Research)
This white paper presents an overview of both the asset-centric and the user-centric approaches to security. These approaches will be mapped towards the standard for Information Security: ISO 17799. 
(WHITE PAPER) READ ABSTRACT |

JReport 9 by Jinfonet Software

June 2009 - (Free Research)
Enterprises rely on timely, accurate information to manage business operations, identify risk, improve productivity, and increase profitability. 
(TRIAL SOFTWARE) READ ABSTRACT |

A Customer-Centric Approach to Cloud Management by ServiceNow

November 2013 - (Free Research)
This whitepaper covers the importance of taking a customer-centric approach to cloud management. 
(WHITE PAPER) READ ABSTRACT |

How to Profit in a Downturn: 4 Customer-centric Strategies for Growth in a Challenging Market by Pivotal CRM, a CDC Software solution

February 2009 - (Free Research)
In this white paper, learn how your organization can use customer-centric strategies and CRM tools to maximize the value and loyalty of your customer base. Gain insight into new areas of opportunity and do more with less in a time of economic uncertainty. 
(WHITE PAPER) READ ABSTRACT |

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