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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
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Assessing Your Cloud Backup Opportunity: A guide to addressing 7 key questions about your customers by Asigra

December 30, 2011 - (Free Research)
<p>This resource details seven questions and discussion points you should consider before integrating cloud backup into your service offerings. </p> 
(WHITE PAPER) READ ABSTRACT |

Turning Customer Interactions into Money: Using Predictive Analytics to Achieve Stellar ROI by SPSS Inc. Worldwide Headquarters

December 31, 2008 - (Free Research)
This whitepaper makes the case for using predictive analytics as a catalyst for a company's growth. It includes best practices from several global companies including: Cablecom, Royal & Sun Alliance, and T. Rowe Price. Ultimately, it is about maximizing the level of understanding that can be achieved with customer data. 
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Let Customer Feedback Do the Driving by SPSS Inc. Worldwide Headquarters

May 31, 2007 - (Free Research)
As the second installment in The Customer Innovation Series, this paper describes why and how Enterprise Feedback Management (EFM) is a critical component in solving the problem of enhancing customer-driven innovation. 
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Who Are My Best Customers? by SPSS Inc. Worldwide Headquarters

February 20, 2009 - (Free Research)
Who are my best customers? If you manage sales, marketing, or customer service, you want an answer to that. That's because implementing successful strategies for every customer segment is critical to increasing business profits. This paper describes just a few of the ways that you can use analytics to better understand your customers. 
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10 Places SAP Customers Can Reduce Data Management Costs by Winshuttle, LLC

December 2008 - (Free Research)
This white paper highlights 10 key places SAP customers can reduce IT operational costs, with a focus on trimming support and data entry costs by automating data entry. 
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The Five Keys to Organic Growth: How to Drive Profitable Relationships with Predictive Analytics by SPSS Inc. Worldwide Headquarters

February 2009 - (Free Research)
This paper makes the case for using predictive analytics to drive organic growth, and gives two different methods for measuring financial return. 
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IDC Report - Reducing Costs and Creating a More Secure IT Environment with a Holistic Approach to Data Protection by FalconStor Software

August 2009 - (Free Research)
IDC interviewed eight FalconStor customers that had deployed at least one or a combination of the following FalconStor storage management solutions: Virtual Tape Library (VTL), Network Storage Server (NSS), and Continuous Data Protector (CDP). All customers reported high levels of satisfaction. 
(ANALYST REPORT) READ ABSTRACT |

Presentation Transcript - Maximizing Enterprise Backup and Dedupe Performance for Greater ROI by FalconStor Software

January 2010 - (Free Research)
Let’s take a look at disk and how it is fundamentally changing data protection. This presentation transcript explains how to leverage the advantages of disk for best possible backup performance and maximum ROI. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

How to Choose a Cloud Backup Delivery Platform by Asigra

August 2011 - (Free Research)
Making the right choice is critical to your success delivering cloud backup services to your customers. This resource is here to help you choose a partner that meets the needs of your customers, uses the right technology, has a business model that aligns with yours, and provides value beyond the software. Read on to learn more. 
(WHITE PAPER) READ ABSTRACT |

IDC Report: An ROI Analysis of FalconStor Storage Management Solutions by FalconStor Software

August 2009 - (Free Research)
IDC interviewed eight FalconStor customers that had deployed at least one or a combination of the following FalconStor storage management solutions: Virtual Tape Library (VTL), Network Storage Server (NSS), and Continuous Data Protector (CDP). 
(ANALYST REPORT) READ ABSTRACT |

Server Virtualization: A Game-Changer For SMB Customers by NETGEAR Inc.

November 2010 - (Free Research)
Server virtualization can address issues involving logistics and finances and also transform testing and development environments while radically changing business continuity and disaster recovery practices. Read this white paper to learn more about what server virtualization can do for you. 
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Best Practices for Automating SAP® Order-to-Cash by Winshuttle, LLC

December 2008 - (Free Research)
This white paper describes how SAP® Business Suite customers can use Winshuttle software to automate the Order-to-Cash business process through the user-enabled loading of Excel data. 
(WHITE PAPER) READ ABSTRACT |

The Risks of Using Spreadsheets for Statistical Analysis by SPSS Inc. Worldwide Headquarters

March 2009 - (Free Research)
Are spreadsheets a help or a hindrance when performing data analysis? Get the real story from the author of SPSS for Dummies, Arthur Griffith. In this informative and entertaining webcast, you'll receive expert guidance on the proper uses and limitations of spreadsheets, as well as the strengths and benefits of SPSS Statistics. 
(WEBCAST) READ ABSTRACT |

Mastering New Challenges in Text Analytics: Making Unstructured Data Ready for Predictive Analytics by SPSS Inc. Worldwide Headquarters

February 2009 - (Free Research)
This paper briefly defines text analytics, describes various approaches to text analytics, and then focuses on the natural language processing techniques used by SPSS Inc.'s text analytics solutions. 
(WHITE PAPER) READ ABSTRACT |

Driving IT help desk efficiency with customer-centric remote support by GoToAssist

May 2008 - (Free Research)
Help desk managers servicing large mobile workforces, such as remote employees and workers on the road, face significant challenges. This white paper will examine key IT help desk challenges and reveal the many advantages of customer-centric remote support. 
(WHITE PAPER) READ ABSTRACT |

Realizing Asset-Centric and User-Centric Approaches to Security by RES Software

September 2009 - (Free Research)
This white paper presents an overview of both the asset-centric and the user-centric approaches to security. These approaches will be mapped towards the standard for Information Security: ISO 17799. 
(WHITE PAPER) READ ABSTRACT |

A Customer-Centric Approach to Cloud Management by ServiceNow

November 2013 - (Free Research)
This whitepaper covers the importance of taking a customer-centric approach to cloud management. 
(WHITE PAPER) READ ABSTRACT |

How to Profit in a Downturn: 4 Customer-centric Strategies for Growth in a Challenging Market by Pivotal CRM, a CDC Software solution

February 2009 - (Free Research)
In this white paper, learn how your organization can use customer-centric strategies and CRM tools to maximize the value and loyalty of your customer base. Gain insight into new areas of opportunity and do more with less in a time of economic uncertainty. 
(WHITE PAPER) READ ABSTRACT |

ICBC Builds Cutting-edge Contact Center as Part of their Customer-Centric Strategy by Genesys

December 2012 - (Free Research)
This case study reveals how Canadian insurer ICBC built a flexible, cutting-edge contact center as a key part of its customer-centric strategy, enabling the company to improve routing flexibility, increase customer satisfaction, and more. 
(CASE STUDY) READ ABSTRACT |

Business Process-Centric Information Technology: Aligning Business and Technology for High Performance by Accenture

February 2009 - (Free Research)
Process-centric IT is, first and foremost, a way for the IT organization to build applications that will deliver greater flexibility and agility to the business-enabling high performance. 
(WHITE PAPER) READ ABSTRACT |

TruthInIT.com Product Analysis Report - FalconStor SIR VTL by FalconStor Software

August 2009 - (Free Research)
This report is an independent analysis of the FalconStor product and was sponsored by TruthInIT.com. The analysis is based on interviews with FalconStor, their customers, and other industry experts. The conclusion of this analysis is that FalconStor appears to have successfully added global deduplication to the most deployed VTL in the industry. 
(ANALYST REPORT) READ ABSTRACT |

Demystifying Data De-Duplication: Choosing the Best Solution by FalconStor Software

February 2009 - (Free Research)
Data de-duplication has been described as the next evolutionary step in backup technology. Many vendors lay claim to the best data de-duplication approach, leaving customers to face the difficulty of separating hype from reality. This document provides the background information required to make an informed data de-duplication purchasing decision. 
(WHITE PAPER) READ ABSTRACT |

All-in-One-Guide Backup, Chapter 8: Security by SearchStorage.com and NetApp

September 2006 - (Free Research)
News of a lost tape or hacked data center storage can easily lead to lost customers, regulatory scrutiny and a rash of litigation that can damage a company for years. 
(WHITE PAPER) READ ABSTRACT |

E-Book: Strategy Update: MDM in SAP environments by Winshuttle, LLC

November 2010 - (Free Research)
MDM has experienced a rise in popularity - with SAP planning to lead the market in master data synchronization to help customers achieve lower TCO in running SAP. Uncover SAP's multiple product approach to MDM as well as changes in SAP's MDM strategy and gain insight on how to design an MDM team for your SAP MDM implementation project. 
(EBOOK)

Easy Integration of Microsoft Office Excel with the SAP Business Suite for Financial Data by Winshuttle, LLC

December 2008 - (Free Research)
This white paper describes how SAP customers use Winshuttle solutions to automate the shuttling of financial data between Microsoft Excel and SAP transactions. 
(WHITE PAPER) READ ABSTRACT |

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