Customer Application New White Papers, Customer Application New Software, Customer Application New Research, Hardware and Services

ABBYY FlexiCapture Engine Drives Business For the Insurance Industry by ABBYY

May 07, 2012 - (Free Research)

Access this case study to read about how an insurance company leveraged an automated conversion strategy to upload applications almost instantly to their management system. Discover how you can implement a similar system to facilitate the automation of submitting application forms.

(CASE STUDY)

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Microsoft Technology Center Reduced SharePoint 2010 Migration by Two Months with DocAve by AvePoint, Inc.

January 06, 2012 - (Free Research)

Read this case study to see how The Microsoft Technology Center successfully completed a SharePoint 2007 to SharePoint 2010 migration quicker than expected with DocAve.

(CASE STUDY)

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Customers Get a Mobile Catalog Thanks to a New Smartphone App by BlackBerry

April 06, 2012 - (Free Research)

<p>In this case study, learn how a wholesale supplier used BlackBerry Enterprise Server to create a custom app to help their users find the right hardware needed to complete their daily jobs.</p>

(CASE STUDY)

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Executive Dialogue: Finding Customer Loyalty in a Multichannel World by Oracle Corporation

March 02, 2010 - (Free Research)

Loyal customers are the lifeblood of a business. Read this paper for a discussion, given by executives Don Peppers and Melissa Boxer, of the four key principles of success in gaining customer loyalty.

(WHITE PAPER)

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New Roles, New Rules: Are Your Smart Phones Tough Enough for Work? Why Emerging Enterprise Applications Require Ruggedness, Reliability by Intermec

May 12, 2011 - (Free Research)

Now that smart phones are being used by professionals in fields ranging from field service to customer care, evaluating and selecting the optimal device has become more challenging. Read this white paper for an in-depth look at which smart phone features make work easier and why ruggedness is a requirement.

(WHITE PAPER)

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SAP Solutions on VMware Infrastructure: Customer Use Cases by VMware, Inc.

October 2008 - (Free Research)

This document explores the ways real SAP customers have used VMware virtualization to: Optimize datacenter resources; Ease SAP upgrades, new implementations, and platform migrations; Better meet SLAs and Support service delivery to the business.

(WHITE PAPER)

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Guide to Successful IT Business Services by Hewlett-Packard Company

December 2011 - (Free Research)

Industry leaders share their experiences turning IT business service ideas into effective moneymakers that also strengthen customer relationships.

(EGUIDE)

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Boost Profitability with More Efficient Resource Scheduling by SAP America, Inc.

May 2012 - (Free Research)

This white paper discusses key ways to boost the bottom line impact of your service organization. Read on to learn about an all-in-one system that streamlines resource allocations, optimizes service resources, improves customer service and more.

(WHITE PAPER)

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Bring Speed and Predictability to Your Next Software Implementation by SAP America, Inc.

March 2012 - (Free Research)

<p>Read this paper to learn how SAP Rapid Deployment solutions offers companies a new model for their on-premise software, with an emphasis on time to value and low cost, with the flexibility to scale for future growth</p>

(WHITE PAPER)

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SearchCRM.com E-Guide: Real-world mobile CRM case studies by SAP America, Inc.

May 2012 - (Free Research)

This expert e-guide looks at two real world case studies of how businesses used mobile technology to improve CRM.

(EGUIDE)

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Differentiate Your Company with Complete CRM by Oracle Corporation

February 2009 - (Free Research)

This white paper will expand on what Oracle defines as Complete CRM – how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take advantage of changing business and economic circumstances to realize greater value from CRM.

(WHITE PAPER)

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Create Enduring Customer Relationships by Oracle Corporation

March 2011 - (Free Research)

Read this white paper to learn how investing in a new loyalty solution or improving your existing one will enable you to truly differentiate your business around the customer experience and drive lasting relationships.

(WHITE PAPER)

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It's All about the Salesperson: Taking Advantage of Web 2.0 by Oracle Corporation

September 2008 - (Free Research)

This paper examines the challenges salespeople face, the growing Web 2.0 trend in the enterprise, and the drivers for a new breed of social applications that complement traditional CRM systems to help sales users close more deals quickly.

(WHITE PAPER)

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Oracle Exadata: A Data Management Tipping Point by Oracle Corporation

July 2010 - (Free Research)

Data management technology is on the verge of a new era – and users who commit to its architectural innovations earlier will gain disproportionate rewards in performance, scalability, flexibility and cost. Read this white paper for a description of Oracle’s Exadata V2 solution, also known as the Sun Oracle Database Machine.

(WHITE PAPER)

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Computer Weekly - 8 May 2012: The changing face of retail IT by ComputerWeekly.com

May 2012 - (Free Research)

In this week’s Computer Weekly, we look at the IT challenges facing retailers, as consumers turn increasingly to web and mobile shopping channels. Oracle president Mark Hurd talks about how the supplier intends to simplify IT infrastructures. And new government CIO Andy Nelson discusses how he plans to transform Whitehall IT. Read the issue now.

(EZINE)

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Delivering Efficiency: Streamlining Pick-Up and Delivery in the Post & Parcel Industry by Intermec

May 2011 - (Free Research)

Today’s post and parcel organizations have been drastically affected in recent years by rising costs and shifting requirements. This white paper discusses an error-reducing solution that eliminates costly, advancement barring problems and can help the postal workforce experience increased efficiency and productivity.

(WHITE PAPER)

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Customer Testimonial eBook: Run Better with SAP In-Memory Appliance by SAP America, Inc.

August 2011 - (Free Research)

SAP HANA is at the heart of SAP's renewal and is core to everything we are working on. It is a foundation to deliver real-time analytics and amazing new business applications, while dramatically simplifying our customers' IT landscapes. In these videos, customers describe, in their own words, the business impact of HANA.

(EBOOK)

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Walk Before You Run: Incorporating Social Channels Into Your CRM Strategy by SugarCRM Inc.

November 2010 - (Free Research)

Social channels are here to stay and should be part of your customer engagement strategy, as you will be required to integrate these new channels sooner, rather than later. This paper will help you build the best road map to customer success, integrating both old and new channels into your customer experience strategy.

(WHITE PAPER)

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Online Marketing - How to Create Value from Today's Digital Environment by OpenText

March 2012 - (Free Research)

In this paper, you’ll find more details about the trends driving online marketing and advice on how to develop your online marketing strategy to reach goals and deliver maximum value from Web initiatives.

(WHITE PAPER)

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Building a Scalable Cloud by Dell, Inc. and Intel

June 2011 - (Free Research)

Salesforce.com is the leader in enterprise cloud computing services, enabling organizations to manage every part of the customer relationship without having to maintain expensive, in-house applications. Read this case study to learn how Saleforce.com made room for new service and customer growth with Dell's PowerEdge servers.

(CASE STUDY)

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Multi-Channel Digital Marketing: The New Era of Customer Engagement by OpenText

March 2012 - (Free Research)

Access this useful paper to discover how you can use multi-channel marketing to target the right customer with the right content at the right time.

(ANALYST REPORT)

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Centralized Management Key to Controlling Mobile Communications Cost by Digital Fairway, Inc.

November 2007 - (Free Research)

In this paper, learn why centralized policy management, automated order processing and asset management, and end-user self-service are key ingredients for any organization trying to control the proliferation of wireless mobile devices and spiraling costs.

(WHITE PAPER)

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The next wave of digitisation: setting your direction, building your capabilities by ComputerWeekly.com

September 2011 - (Free Research)

Companies need to make significant investments in digital skills and technologies if they are to meet the needs of their customers, Booz&Co argues in this report.

(IT BRIEFING)

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HP Social Intelligence Discovery Workshop: Understand the social media opportunity by Hewlett-Packard Limited

January 2012 - (Free Research)

Read this informative paper to discover how you can tap into your consumer's social media behaviours for useful data.

(WHITE PAPER)

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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc. (E-mail this company)

WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support every level of the global organization – executive, analytical, & operational – and make data available, accessible, and meaningful to every person or application that needs it.

(SOFTWARE PRODUCT)

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