Customer Advanced Change White Papers, Customer Advanced Change Software, Customer Advanced Change Research, Hardware and Services

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.

(SOFTWARE PRODUCT)

Advanced Case Management for Smarter Energy and Utilities by IBM

October 23, 2010 - (Free Research)

<p>Read this paper to gain an approach to unifying utility company's information, processes and people to gain a 360-degree view of contracts, work orders and so much more, effectively enabling employees to make better-informed decisions which then reduce costs and elevate efficiency. Learn how case management can make your business smarter.</p>

(WHITE PAPER)

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Security - Pix 500 Series Firewalls by Cisco Systems

The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.

(HARDWARE PRODUCT)

IDC Whitepaper: SAP Customers Move to Managed Cloud Services to Cut Costs and Improve Efficiency of B2B Integration by SAP America, Inc.

May 15, 2012 - (Free Research)

This white paper examines how SAP customers improved B2B integration by implementing a cloud-based solution - SAP Information Interchange OnDemand - and the reasons, challenges, and benefits behind doing so.

(WHITE PAPER)

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Podcast:Threat Update: Top Trends to Focus on for 2012 by Symantec Corporation

June 01, 2012 - (Free Research)

<p>Tune in to this podcast to hear Kevin Haley, one of Symantec's security experts from the Security Technology and Response organization, discuss key findings from the Symantec's Internet Security Threat Report (ISTR), the latest security research and the top trends for 2012. Find out how the security landscape will affect your organization.</p>

(PODCAST)

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Threat Update: Top Trends to Focus on for 2012 by Symantec Corporation

May 24, 2012 - (Free Research)

View this webcast to hear Kevin Haley, one of Symantec's security experts from the Security Technology and Response organization, discuss key findings from the Symantec's Internet Security Threat Report (ISTR), the latest security research and the top trends for 2012. Find out how the security landscape will affect your organization.

(WEBCAST)

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Knowledge-Infused Customer Relationship Management: A Game-Changing Investment for Customer Support by Oracle Corporation

November 16, 2011 - (Free Research)

Most customer service organizations have recently seen operational budgets cut by nearly 20%. In addition, the goal of maintaining quality customer service has become more difficult to achieve. Organizations must now deliver the same levels of service with fewer resources. Can it be done? Read on, and find out how.

(WHITE PAPER)

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Wireless - Aironet 350 Series by Cisco Systems

The Cisco Aironet 350 Series of wireless LAN (WLAN) products leads the industry in performance, security, and reliability with cost effective solutions for the enterprise and small and medium-sized businesses. The Cisco Aironet 350 Series access point provides an ideal solution for customers who desire a non-upgradable IEEE 802.11b solution.

(HARDWARE PRODUCT)

Improving the efficiency, accuracy and cost effectiveness of core business activities by IBM

February 14, 2011 - (Free Research)

Legacy enterprise content management (ECM) systems are no longer functionally viable, meaning it's time to adopt a new solution. Read this paper and learn about a modern, innovative ECM solution that seamlessly integrates advanced case management and compliance capabilities to address today's business, reduce risk and costs and increase revenue.

(WHITE PAPER)

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S3 Control: Adding Control to Change Management by Solidcore Systems, Inc.

There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms.

(SOFTWARE PRODUCT)

HP Accelerates Enterprises' Time to Value for "Big Data" with Advanced Information Services by Hewlett-Packard Limited

January 03, 2012 - (Free Research)

This brief press release details the latest analytics platform from Vertica, an HP company. Gain insight into your business and facilitate decision-making with this new and innovative platform.

(PRESS RELEASE)

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Data IntegrationDecision Time:AutomatedTools VersusManual Coding by DataFlux Corporation

May 29, 2012 - (Free Research)

Data integration is changing, no longer relying solely on manual SQL scripts or stored procedures. Read this expert e-brief and learn how automation, real-time complex event processing, data virtualization and more are altering the process forever.

(EBRIEF)

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Advanced Disaster Recovery: Automating Changes Throughout Your Data Center by Dell, Inc. and Intel

April 26, 2011 - (Free Research)

More than 90% of Fortune 1000 companies are not confident that they can completely failover to their remote data center within one hour. Given that the costs of downtime can be measured in millions of dollars per minute, companies with unreliable disaster recovery processes are taking a potentially fatal risk.

(WHITE PAPER)

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Strategy Guide to Converged Infrastructure in Retail by HP & Intel

October 20, 2011 - (Free Research)

Timely access to information is something retailers need to satisfy consumer needs and wants. HP’s Converged Infrastructure can improve customer service and give retailers a competitive advantage. Learn how, through the use of HP’s Converged Infrastructure, retail businesses can streamline/standardize equipment, and advance their technology.

(WHITE PAPER)

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Cloud Introduction Video by HP

January 06, 2012 - (Free Research)

The cloud computing industry has been evolving over recent years and is expected to continuously advance in the future. Access this video to learn how the cloud can help your business to improve ROI, agility and customer satisfaction.

(VIDEOCAST)

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Centralized Management Key to Controlling Mobile Communications Cost by Digital Fairway, Inc.

November 2007 - (Free Research)

In this paper, learn why centralized policy management, automated order processing and asset management, and end-user self-service are key ingredients for any organization trying to control the proliferation of wireless mobile devices and spiraling costs.

(WHITE PAPER)

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IT matters again by ComputerWeekly.com

December 2011 - (Free Research)

This report from Deloitte argues businesses are again investing in IT to provide the differentiation and innovation critical from their competitors despite the downturn.

(IT BRIEFING)

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Sun World International: A case study in smarter planet leadership by IBM

May 2012 - (Free Research)

This case study illustrates how Sun World International, a mid-sized grower in California, shifted its competitive strategy to capitalize on analytics and gain real-time insight into the competitive market. Learn how it gained a 5% reduction in harvesting costs, a 20% reduction in fuel usage and an eight-fold increase in profit per acre.

(CASE STUDY)

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Become a More Demand-Driven Organization by SAP America, Inc.

September 2011 - (Free Research)

Today’s global supply chains are marked by lack of visibility and long decision-making times that make it difficult to plan and execute with the speed and precision required by today's volatile markets. This paper explains how to establish a highly collaborative, demand-driven planning process that will help you overcome these modern challenges.

(WHITE PAPER)

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Manage data more effectively through Advanced Compression with Oracle Database 11g Release 2 by Oracle Corporation UK Ltd

September 2009 - (Free Research)

Learn more about how Oracle Advanced Compression can help you reduce the disk space and costs of managing large data volumes.

(WHITE PAPER)

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Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.

(HARDWARE PRODUCT)

The Business Value of Predictive Analytics by IBM

June 2011 - (Free Research)

Read this enlightening paper featuring research from IDC to learn more on the growing trend of predictive analytics, including how it differs from non-predictive business analytics projects. Also discover some of the changes in IDC research over the past eight years as well as some of the additional benefits from predictive analytics projects.

(WHITE PAPER)

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The Next Generation Of Knowledge Worker Processes Will Dominate Enterprises by IBM

October 2010 - (Free Research)

This paper shows the shifting mindset surrounding case management, offering up the results of surveys with 155 global case management influencers and decision-makers on how they view this concept. Learn why older process automation approaches based on archaic mass production concepts are no longer viable in today's era of people-driven processes.

(WHITE PAPER)

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Reducing risk, enhancing analysis with operational risk management solutions

by IBM

February 2012 - (Free Research)

The Solvency II Directive was rolled out to protect consumers by promising that insurance companies maintain sufficient funds to meet all claims. Complying with the risk management portion of the initiative can be difficult for insurance companies. This paper details how Unum implemented an operational risk management solution to address this.

(WHITE PAPER)

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What’s in YOUR Architecture? by Sybase, an SAP company

April 2012 - (Free Research)

Read this brief yet insightful paper now to learn about the basic components of information architecture, including master data management and data quality, and learn how Sybase can enable your company to integrate all of these aspects into a complete and holistic information architecture.

(WHITE PAPER)

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