Customer Tracking Research White Papers, Customer Tracking Research Software, Customer Tracking Research Research, Hardware and Services

Marketing Analytics by Oracle Corporation

July 11, 2008 - (Free Research)

Oracle Marketing Analytics helps you to develop closer, more valuable customer and prospect relationships and improve marketing effectiveness. Read this data sheet to learn more.

(DATA SHEET)

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Software Licensing and Subscription by ComputerWeekly.com

August 05, 2011 - (Free Research)

This research from Freeform Dynamics, based on a survey of end users, identifies the challenges faced by IT departments and suppliers on software licensing, and offers advice to organisations on dealing with software licensing.

(ANALYST BRIEF)

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Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.

(ASP & SOFTWARE PRODUCT)

New Research: How to Improve Your B2B Email Marketing Results in 2007 PDF Slides by KnowledgeStorm Webinars (E-mail this company)

February 07, 2007 - (Free Research)

View the slides presented in the "New Research: How to Improve Your B2B Email Marketing Results in 2007" Webcast and find out how 3,637 marketers responded to tough questions about their open, click and conversion rates. Also, find out which tests work best, what's not working, list growth strategies and how email budgets are changing for 2007.

(ANALYST REPORT)

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The Fine Art of Lead Management and Follow-Up: What Research Shows About Lead Qualification and Nurturing by KnowledgeStorm, Inc (E-mail this company)

May 2006 - (Free Research)

The Internet has changed the dynamics of technology sales and marketing. While most marketing efforts emphasize generating leads, and most sales efforts are focused on closing sales, not enough consideration is given to the little-understood but vital middle ground of lead qualification. Learn more about industry best practices.

(WHITE PAPER)

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The impact of Cloud on IT by ComputerWeekly.com

July 2011 - (Free Research)

This research from Freeform Dynamics assess the impact of the cloud on the IT department and the way the department functions.

(ANALYST BRIEF)

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CW+: Roundtable: Managing IT assets and tracking total cost of ownership by ComputerWeekly.com

October 2010 - (Free Research)

Today’s economic climate means IT departments are under pressure to deliver both never-fail applications and service levels that meet business needs, while also reducing costs.

(WHITE PAPER)

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KnowledgeNote: What Research Tells Us About Lead Management and Follow-Up by KnowledgeStorm, Inc (E-mail this company)

May 2005 - (Free Research)

The best practitioners of online marketing are those who meld Internet marketing and technology tools with timely follow-up and tried-and-true, old fashioned human contact. This paper walks you through key strategies for implementing an effective lead follow-up and qualification process.

(WHITE PAPER)

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Forrester Research: Customer Experience Drives E-Signature Adoption by DocuSign, Inc.

January 2012 - (Free Research)

Read this analyst report from Forrester Research Inc., to hear what industry insiders think of electronic signatures and how they can improve your customer relationships and sales deals.

(ANALYST REPORT)

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Cross-Channel Commerce: A Consumer Research Study by Oracle Corporation

April 2011 - (Free Research)

The number of channels which consumers use to research and purchase products or services is growing. This white paper takes a look at a recent survey of consumer buying habits in regards to the number of channels they use when shopping and how businesses can provide a better experience across these channels for their customers.

(WHITE PAPER)

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CIOs Say: Application Performance is Top Priority, End User is King by CA Technologies.

June 2011 - (Free Research)

This IDG Research Services study demonstrates that CIOs and IT leaders recognize the business impact of application performance. It's all about end-user and customer satisfaction, increasing productivity, and lowering costs.

(WHITE PAPER)

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Mobile banking strategies - maximise your revenues by ComputerWeekly.com

December 2010 - (Free Research)

Juniper Research defines mobile banking as “the provision of banking services to customers on their mobile devices”: specifically we mean in the vast majority of instances “the operation of bank current and deposit or savings accounts”.

(WHITE PAPER)

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Podcast - The Fine Art of Lead Follow-up by KnowledgeStorm, Inc (E-mail this company)

February 2006 - (Free Research)

The best practitioners of online marketing are those who meld Internet marketing and technology tools with timely follow-up and tried-and-true, old fashioned human contact. This podcast walks you through key strategies for implementing an effective lead follow-up and qualification process

(PODCAST)

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Troubleshooting SQL 2005: Opening the Database Administrator's Toolbox by Global Knowledge Network, Inc.

January 2008 - (Free Research)

This white paper guides you through troubleshooting using some of SQL 2005's built-in features to diagnose issues with your database.

(WHITE PAPER)

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The Effectiveness of Live Chat: A Research Study by LogMeIn, Inc.

February 2012 - (Free Research)

Learn more about the effectiveness of and customer's thoughts about live chat technology from the results of this survey.

(WHITE PAPER)

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Using Advanced Analytics to Gain Insights into Your Revenue Stream by SAP America, Inc.

February 2009 - (Free Research)

This CustomerCentric Selling® research can help organizations analyze their sales and marketing processes to gain insights more quickly and accelerate business performance.

(WHITE PAPER)

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Adapt your contact center for increased customer satisfaction by inContact

January 2012 - (Free Research)

This video explains how you can combine interactive voice response (IVR) and ACD systems into one that tracks calls, call waits and offers "self-service" options for callers with a long wait. Watch this now to see a detailed overview of this all-in-one system that will save your organization money.

(VIDEO)

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Gartner Research Report: SaaS E-Signature in North America by DocuSign, Inc.

January 2012 - (Free Research)

This brief yet informative analyst report from Gartner Research Inc., explains why Software-as-a-Service (SaaS) eSignature systems are gaining popularity in North America and their pros and cons.

(ANALYST REPORT)

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Mass Customization for Communications Service Providers Podcast by IBM

January 2012 - (Free Research)

Join author David J. Gardner for a podcast that explains the key to making mass customization more efficient. Using examples of cable service providers and McDonald’s, clients will see how they can tune their infrastructure to make exceptions less exceptional and keep profitability on track.

(PODCAST)

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Forrester Research: What To Look For In E-Signature Providers by DocuSign, Inc.

January 2012 - (Free Research)

Read this Forrester Research Inc. analyst paper to learn 8 features to look for in an e-signature provider.

(ANALYST REPORT)

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Riverbed Helps Triple Gilt Groupe’s Web Traffic Within a Year by Riverbed Technology, Inc.

November 2011 - (Free Research)

With over 5,000 requests per second during peak periods, online retailer Gilt Groupe could lose a large percentage of its daily profits in just 10 minutes of downtime. After choosing the Riverbed Stingray Traffic Manager as its load balancing solution, visits to the site have increased thanks to improved customer satisfaction.

(WHITE PAPER)

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Re-birth of the IT Budget? by ComputerWeekly.com

June 2010 - (Free Research)

Against a backdrop of an increased use of software that is generally more sophisticated, flexible, scalable and easy to integrate than in times gone by, this research set out to explore the impact of having to maintain a plethora of different software solutions from different vendors in today’s cash-strapped corporate environment.

(WHITE PAPER)

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BI Trends in Health Care by SearchHealthIT.com

August 2009 - (Free Research)

Analyzing clinical data can accomplish many goals: Improving patient care through understanding trends and showing paths to improvement, enhancing research and creating business efficiencies and cutting operational costs. Inside this expert e-book, learn how to take advantage of business intelligence and data analytics at your healthcare facility.

(EBOOK)

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Hyper-V Cloud Fast Track by Dell and Microsoft

April 2011 - (Free Research)

A Microsoft private cloud pools and dynamically allocates IT resources across business units. This means that IT can deploy services quickly and scale them out to meet critical needs whenever and wherever they occur—all while tracking resource usage with appropriate charges back to line-of-business owners.

(WHITE PAPER)

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Big Data Analytics: Profiling the Use of Analytical Platforms in User Organizations by MarkLogic

February 2012 - (Free Research)

Access this comprehensive research report by Wayne Eckerson to further your knowledge of big data and the way analytics are evolving.

(ANALYST REPORT)

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