Customer Tracking Database Tools White Papers, Customer Tracking Database Tools Software, Customer Tracking Database Tools Research, Hardware and Services

Utilize analytics to drive customer satisfaction and retention by Infor CRM

December 16, 2011 - (Free Research)

Watch this webcast to discover how you can increase your online marketing efforts with next-gen customer relationship management (CRM) tools that will significantly improve customer satisfaction as well as increase the return rate of customers.

(WEBCAST)

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Case Study: Bromford Group Sets Solid Foundation With Virtualised Fluid Data Storage by Dell Compellent

July 01, 2011 - (Free Research)

Like many organisations, data at Bromford Group falls into two distinct groups. On one side is a Microsoft SQL database that tracks customer relationship management, records of tenants and properties. On the other side is all of the data that runs the business itself: Microsoft Exchange, corporate files, and network drives crammed with documents.

(CASE STUDY)

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Stop throwing away marketing dollars, key steps for online customer retention by Tealeaf

November 04, 2010 - (Free Research)

This webcast explains how without the right tools, organizations lack insight into why particular customers abandon or transactions fail, and the actionable data to be able to re-engage them. But with the right tools and strategies in place, companies can increase revenue and customer satisfaction at the same time.

(WEBCAST)

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Troubleshooting SQL 2005: Opening the Database Administrator's Toolbox by Global Knowledge Network, Inc.

January 2008 - (Free Research)

This white paper guides you through troubleshooting using some of SQL 2005's built-in features to diagnose issues with your database.

(WHITE PAPER)

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Mass Customization for Communications Service Providers Podcast by IBM

January 2012 - (Free Research)

Join author David J. Gardner for a podcast that explains the key to making mass customization more efficient. Using examples of cable service providers and McDonald’s, clients will see how they can tune their infrastructure to make exceptions less exceptional and keep profitability on track.

(PODCAST)

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E-Guide: Key Strategies for Improving Customer Service in a Down Economy by Citrix Online Go To Meeting

January 2012 - (Free Research)

Read this e-guide and explore key techniques for using Web 2.0 technologies to improve your customer service, marketing and sales efforts. Discover a sound customer service strategy for your organization, as well as two types of online customer service initiatives.

(EGUIDE)

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The Guide to Data Movement and Governance by IBM

November 2011 - (Free Research)

Missed opportunities and lost revenue might be the least of your worries. In some cases, poor practices can lead to lawsuits, fines and even the failure of the business itself. The purpose of this e-guide is to help you grasp the measures that can keep your organization on track to meet objectives and stay in line with regulations.

(EBOOK)

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Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.

(ASP & SOFTWARE PRODUCT)

The Social Sales Revolution by Salesforce.com

February 2012 - (Free Research)

This e-book examines how some of today’s most successful reps approach social sales. Among others, you’ll meet a wine salesman with almost a million Twitter followers, a global manufacturer who is taking orders on Facebook, and a storage saleswoman who used Twitter and other tools to exceed her quota by 200%.

(EBOOK)

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Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.

The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.

(HARDWARE PRODUCT)

S3 Control: Adding Control to Change Management by Solidcore Systems, Inc.

There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms.

(SOFTWARE PRODUCT)

LogiXML vs. Microsoft: Which BI Platform is Right for You? by LogiXML

February 2012 - (Free Research)

This white paper examines both sides of the buy vs. build, Microsoft vs. LogiXML debate for SQLServer business intelligence (BI) applications.

(WHITE PAPER)

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HP Executive Scorecard: Real-time insights for IT management by Hewlett-Packard Company

November 2011 - (Free Research)

CIOs often struggle to gain business insight that will allow them to make well-informed decisions. This video presents a scorecard tool that tracks the business value that IT provides, including customer satisfaction and operational excellence. Learn how to gain visibility across your organization for greater IT and business alignment.

(VIDEO)

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Fast Track Data Warehouse Reference Architectures from HP and Microsoft: Boost returns and accelerate time to business insight by HP and Intel

April 2011 - (Free Research)

This HP/Microsoft white paper explains how their fast track data warehouse architecture can help you make the decision for hardware selection and configuration. HP and Microsoft working collaboratively can help you obtain the information to successfully integrate your data warehouse.

(ANALYST BRIEF)

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iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare

iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells.

(SOFTWARE PRODUCT)

Worst Practices in SOA Implementation: Why Service-Oriented Architectures Fail by Information Builders Inc. (E-mail this company)

October 2007 - (Free Research)

Service-oriented architecture (SOA) enables different programs, applications, and tools to interact via self-contained services that do not depend on the context or state of the other service. This white paper provides insight into the top-four worst practices for SOA integration, and how to avoid and/or overcome these worst practices.

(WHITE PAPER)

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Eurizon Capital increases value of business information thanks to Business Intelligence solution by Hewlett-Packard Limited

January 2012 - (Free Research)

Read on to learn more about the benefits of HP's business intelligence and data planning system and how it can reduce total cost of ownership by 30%.

(CASE STUDY)

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What's Happening on Your Shop Floor? by Plex Systems

March 2009 - (Free Research)

Until recently, it was difficult for manufacturers to obtain a true picture of what was happening on the shop floor. Real-time, accurate data reflecting production activity, planned production schedules, quality checks, machine breakdowns, inventory levels or a shortage of materials made it a challenge for shop floor management to keep track..

(WHITE PAPER)

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Unlock the Value of Social Media Data by Hewlett-Packard Limited

January 2012 - (Free Research)

Read this paper now to learn how you can implement social data practices into your current customer analytics program.

(WHITE PAPER)

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Inside SQL Server 2008: Exploring High Availability and Scalability Enhancements by Global Knowledge

May 2009 - (Free Research)

Microsoft is targeting close to zero downtime with SQL 2008 with availability and recovery features that only used to be available via third-party solutions. This white paper discusses the evolution of High-availability from SQL 2005 to SQL 2008, and the tools available to minimize downtime in the Enterprise.

(WHITE PAPER)

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IT Courseware by SkillSoft Corporation

SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.

(ASP & SOFTWARE PRODUCT)

Assessing the Total Cost of Ownership for BI by LogiXML

January 2012 - (Free Research)

This report provides mid-market organizations a framework for evaluating the total cost of ownership (TCO) of business intelligence (BI) solutions.

(WHITE PAPER)

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Web Demo: Build powerful business intelligence and reporting applications by Actuate

January 2012 - (Free Research)

View this demo for an introduction to BIRT (Business Intelligence and Reporting Tools), the powerful open source report and Rich Information Application development environment, used by over one million developers.

(WEBCAST)

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Zero-Downtime Migration to Oracle Exadata Using Oracle GoldenGate: A Customer Case Study - Webcast by Oracle Corporation

December 2011 - (Free Research)

Join this webcast to learn how Oracle GoldenGate's solution eliminates downtime when migrating to Oracle Exadata. You’ll hear directly from Oracle's customer, IQNavigator, and learn how they have benefited from using Oracle GoldenGate with Oracle Exadata.

(WEBCAST)

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Federating Architectures For BI Professionals by Composite Software

December 2011 - (Free Research)

In this BeyeNETWORK e-book, data warehousing expert Wayne Eckerson describes how to create a federated business intelligence (BI) architecture that aligns with organizational imperatives.

(EBOOK)

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