Customer Service Workflow Process AnalysisWelcome, Guest      sign in | register | help

browse
for vendors
project tools
about us
  
   Search for:        Advanced Search
Your search for keyword: Customer Service Workflow Process Analysis returned the following results.

Search Results 1 - 25 of 500 | Next Page
Gartner's Magic Quadrant for IT Event Correlation and Analysis by BMC Software, Inc.
November 03, 2009 - (Free Research)
Before investing in an event management solution, you’ll want to know how the product will fit within your overall event-to-incident and problem management processes, including workflow, escalation and integration with service desk tools. Gartner assesses the vendor landscape in their latest Magic Quadrant for IT Event Correlation and Analysis. 
(ANALYST BRIEF) READ ABSTRACT |

Best Practices in Reconciliation: A Practical Guide for Asset Managers by Advent Software, Inc
July 2008 - (Free Research)
This whitepaper explains why automated reconciliation is quickly evolving into a competitive necessity. The costs associated with manual reconciliation, the benefits from automation, and the best reconciliation workflow model will all be discussed. 
(WHITE PAPER)

Portfolio Construction and Trading: Seven Key Factors in Evaluating Order Management Systems to Close the Gap by Advent Software, Inc
January 2009 - (Free Research)
This document examines the current state of Order Management Systems (OMS) portfolio management capabilities, identifies major challenges and "pain points" that firms encounter, and outlines seven system attributes needed to overcome them. 
(WHITE PAPER)

Worst Practices in SOA Implementation: Why Service-Oriented Architectures Fail by Information Builders Inc. (E-mail this company)
October 2007 - (Free Research)
Service-oriented architecture (SOA) enables different programs, applications, and tools to interact via self-contained services that do not depend on the context or state of the other service. This white paper provides insight into the top-four worst practices for SOA integration, and how to avoid and/or overcome these worst practices. 
(WHITE PAPER) READ ABSTRACT |

Case Study: Unified Communications and Indiana University Medical Group by CDW Corporation
September 2009 - (Free Research)
When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution. This case study gives details on the benefits they gained. 
(CASE STUDY) READ ABSTRACT |

Workflow vs BPM 2009 by Lombardi Software
December 2009 - (Free Research)
Read this paper to learn what the key differences between workflow engines and BPM suites are and how BPM suites can provide benefits to your organization that workflow engines can’t. 
(WHITE PAPER) READ ABSTRACT |

Geisinger Health System Selects Kofax Intelligent Capture & Exchange to Automate Medical Records Processing by Kofax, Inc.
August 2009 - (Free Research)
This case study will take a look at how Geisinger Health System worked with Kofax Intelligent Capture and Exchange to manage a rapidly growing amount of data at multiple locations. By upgrading to Kofax Capture 5, Geisinger Health System was able to scan high resolution copies of patient records into the workflow and access them at any location. 
(CASE STUDY) READ ABSTRACT |

SMART, Modular, Cost-Effective Steps to Workload Automation by BMC Software, Inc.
April 2009 - (Free Research)
This paper proposes a high-level methodology for implementation of Workload Automation (WLA) - a mature evolution of job scheduling that automates complex IT processing and includes support for event-driven workloads, multiple platforms, Web services, composite applications, SOAs, virtual systems, system and application integration, and more. 
(WHITE PAPER) READ ABSTRACT |

BPMN Basics, Organizing Your Business Processes by IBM
November 2009 - (Free Research)
Business Process Modeling Notation (BPMN) is a newer language but has been the focus of much attention from business and IT. As business processes grow more complex, BPMN provides a structured way to organize them. But it is important to know the basics before selecting a BPMN solution. 
(VIDEO) READ ABSTRACT |

Insurance: Converging Customers, Cost Management and Compliance by Kofax, Inc.
February 2010 - (Free Research)
Through a case study with Pan-American, this white paper examines how insurers can generate measurable progress toward these goals by treating document driven business process automation as a strategic initiative at the C-level. 
(WHITE PAPER) READ ABSTRACT |

Mobilizing Applications Lotus Domino Databases by BlackBerry
August 2008 - (Free Research)
The ability to access and update Lotus Domino applications can be a simple and effective way to improve efficiency. Read this paper and learn how easy it can be to create BlackBerry applications that integrate with your Lotus Domino applications. 
(WHITE PAPER) READ ABSTRACT |

The Power of Automation: The EDS Story by Hewlett-Packard Company
September 2009 - (Free Research)
It is becoming increasingly difficult for data center pros to manage their IT environments. This webcast explores best practices for automation and details the benefits you can realize from implementing the technology. 
(WEBCAST) READ ABSTRACT |

FACTS® WDS™ by Ebix Health, Inc.
January 2001 - (Free Research)
FACTS® WDS™ (Work Distribution System) module is an electronic claim workflow management system for your adjusters. 
(ARTICLE) READ ABSTRACT |

BMC Helps Dell IT Automate by BMC Software, Inc.
November 2009 - (Free Research)
BMC helped the Dell IT group to consolidate job scheduling and job monitoring within a single dashboard, reduce by 75 percent the number of IT administrators needed for patch management, and accelerate trouble-ticket resolution with automation. Watch the customer video. 
(WEBCAST) READ ABSTRACT |

Transforming Your Email Channel to Provide a 360 Degree View by ColdSpark, Inc.
February 2010 - (Free Research)
While email is often leveraged as a delivery vehicle for this broad range of communications, few organizations recognize the value of developing and executing a comprehensive email channel strategy. A strategic email channel delivers a 360 degree view of how customers, prospects, partners and other key audiences are engaging with an organization. 
(WHITE PAPER) READ ABSTRACT |

SPSS Text Analysis for Surveys™ 3.0 - Specifications by SPSS Inc. Worldwide Headquarters
May 2009 - (Free Research)
Use SPSS Text Analysis for Surveys to categorize text responses whether you conduct surveys to support business, education, or government decisions, or for your academic research. No matter your field, you now have a way to combine your qualitative and quantitative analyses using a single advanced but easy-to-use desktop software program. 
(BROCHURE) READ ABSTRACT |

Enabling Organic Growth by SAP America, Inc.
September 2008 - (Free Research)
Discover why organic growth is the means to achieving continuous, profitable growth, and find out how your company can address some of the most common challenges in the quest to achieve it. 
(WHITE PAPER) READ ABSTRACT |

Choose the Compliance and IT Risk Management Trial That Works Best for You by Lumension
February 2010 - (Free Research)
Evaluate Lumension Compliance and IT Risk Management for free and see how it will enable you to manage your IT risk exposure, optimize IT resources, and ensure the proper measurement against regulations and corporate governance. 
(TRIAL SOFTWARE)

WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc. (E-mail this company)
WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support every level of the global organization – executive, analytical, & operational – and make data available, accessible, and meaningful to every person or application that needs it. 
(SOFTWARE PRODUCT)

Coinstar Selects the Most Profitable Machine Locations by SPSS Inc. Worldwide Headquarters
May 2009 - (Free Research)
Coinstar, a coin conversion company, needed to identify new and profitable locations for their coin conversion machines. They turned to SPSS Inc.'s data integration and analysis capabilities with various demographic and geography-based variables. Read this case study for more details. 
(CASE STUDY) READ ABSTRACT |

Data Center Facilities IT Handbook, Ch 4 - Data Center Design and Build Out by Dell, Inc. and Intel
August 2009 - (Free Research)
A successful data center construction or renovation project requires managers to carefully follow each phase of the process - design, construction, review and acceptance. Read this eBook Chapter to learn more. 
(EBOOK) READ ABSTRACT |

MP Studio v4.1 (for System Center Operations Manager) - Free 30 Day Trial! by Silect Software
December 2009 - (Free Research)
MP Studio provides powerful Management Pack authoring, testing, tuning, version control, auditing and documentation. Key features like bulk override management and MP impact analysis speed System Center Operations Manager implementation and upgrade. 
(TRIAL SOFTWARE) READ ABSTRACT |

CARFAX Drives IT Success by Tripwire, Inc.
December 2009 - (Free Research)
CARFAX receives vehicle data from thousands of public and private sources. As a result, the CARFAX database contains more than four billion records of automobiles with their histories. Read this case study to find out how CARFAX achieved an enormous reduction in annual down time, optimized workflow, and an enhanced security and compliance posture. 
(CASE STUDY) READ ABSTRACT |

Mastering New Challenges in Text Analytics: Making Unstructured Data Ready for Predictive Analytics by SPSS Inc. Worldwide Headquarters
February 2009 - (Free Research)
This paper briefly defines text analytics, describes various approaches to text analytics, and then focuses on the natural language processing techniques used by SPSS Inc.'s text analytics solutions. 
(WHITE PAPER) READ ABSTRACT |

Consultation, Design, and Implementation of Multiple IT Solutions: Global Forex Trading by CDW Corporation
September 2008 - (Free Research)
GFT focuses on providing their customers an exceptional experience with a best-in-class online interface. GFT needs to stay more accessible, more reliable, and more secure than their competitors. To optimize their IT environment, GFT engaged CDW for consulting, design, and implementation of multiple IT solutions. Read on to learn more. 
(CASE STUDY) READ ABSTRACT |

1 - 25 of 500 | Next Page

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.

ADVERTISEMENT
  

  The Complete KnowledgeStorm Network of Technology Search Sites. Focused searching for faster results.

Featured Companies | Get Listed on KnowledgeStorm | About Us | Help
Featured Links: Healthcare Search Engine | Business Analytics Software | Technology Branding
Solution & Research Index: A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | 0-9
Recent Searches: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25

KnowledgeStorm is brought to you by TechTarget, the most targeted IT media.
Copyright © 2010 KnowledgeStorm and TechTarget. All rights reserved. Privacy Statement - Terms of Use
TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines.

TechTarget Corporate Web Site  |  Media Kits  |  Reprints




   TechTarget - The IT Media ROI Experts