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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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Seven Contact Center Trends You Can't Ignore by Siemens Enterprise Communications

January 31, 2013 - (Free Research)
For customer service contact centers, it's critical to stay on top of the latest in technology and practices in order to provide your customers with the experience they expect. Check our this easy to read resource to discover 7 trends in contact center strategy, so that you can prepare your organization for what's to come 
(WHITE PAPER) READ ABSTRACT |

Holistic Master Data Management Solutions and Services: Establishing the Foundation for Increasing Business Value by Accenture

June 2008 - (Free Research)
Master data management solutions helps organizations maximize the value of postmerger integrations, manage the product lifecycle, meet regulatory requirements and improve the effectiveness of transactional and reporting systems. 
(WEBCAST) READ ABSTRACT |

Minimizing Downtime in SAP Environments by Sun Microsystems, Inc.

October 2008 - (Free Research)
Learn how to use standard features of Solaris 10, Containers and Zones and ZFS to optimize your SAP data centre, virtualize your infrastructure and drive down cost and raise flexibility. 
(WHITE PAPER) READ ABSTRACT |

Automated Sales Order Processing with SAP Solutions by Esker Inc.

January 2008 - (Free Research)
Don't miss this opportunity to see how document process automation for customer orders can help your company improve key performance indicators. 
(WEBCAST) READ ABSTRACT |

Maximize Value from Your SAP Investment with Business Intelligence (BI) & Performance Management (PM) by IBM Cognos

October 2008 - (Free Research)
View this Webcast and join Mark Smith, CEO & EVP Research of Ventana Research to learn more about why a unified performance management platform can be the best means to drive additional value from your SAP investment. 
(WEBCAST) READ ABSTRACT |

Presentation Transcript: Critical Lessons to Help You Deal with the Top Six SAP ERP 6.0 Upgrade Challenges by Panaya, Inc.

April 2010 - (Free Research)
This presentation transcript of the webcast “Critical Lessons to Help You Deal with the Top Six SAP ERP 6.0 Upgrade Challenges” explores the top challenges of an SAP ERP 6.0 upgrade and provides must-know advice, real-world examples, technical tips and other tricks to help you solve them. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Taking Mobile CRM Beyond the Sales Force by SAP America, Inc.

July 2011 - (Free Research)
The success of consumer-friendly smart phones has changed the game. People are bringing their iPhones and Droids to IT asking for CRM functionality. 
(EBOOK)

Frost & Sullivan - Operational and Compliance Benefits of SAP Archiving by EMC Corporation

August 2008 - (Free Research)
Many organizations maintain data on SAP production servers to make data less available to end users. Read this whitepaper to learn about options that would provide end-users with immediate access to archives through the use of the native SAP interf... 
(WHITE PAPER) READ ABSTRACT |

Red Hat Service-Oriented Architecture by Red Hat

July 2009 - (Free Research)
Red Hat can alleviate common infrastructure problems by moving organizations toward service-oriented architectures (SOA). High-quality, low-cost, SOA-enabled solutions from Red Hat and JBoss let customers focus their resources on the applications and business processes that differentiate their business and give them a competitive advantage. 
(WHITE PAPER) READ ABSTRACT |

Web 2.0 in Action! How SAP Is Leveraging Web 2.0 in CRM to Improve Customer Experience by SAP America, Inc.

June 2008 - (Free Research)
This paper discusses how SAP leverages Web 2.0 in CRM to improve customer experience. It examines SAP’s approach to Web 2.0, and how SAP has incorporated the Web 2.0 technological principles within SAP CRM. 
(WHITE PAPER) READ ABSTRACT |

Recovery Manager for Active Directory by Dell Software

Quest Recovery Manager for Active Directory offers an easy-to-use solution for fast, granular, online recovery of Active Directory (AD) in the event of inadvertent modification of AD due to software failure or human error. 
(ASP & SOFTWARE PRODUCT)

Safeguard the Implementation of New Technology: Reduce Implementation Risk and Optimize Performance by SAP America, Inc.

September 2010 - (Free Research)
Organizations have increasingly complex software, interface, and IT landscapes. This paper explains how the SAP Safeguarding for Integration Validation portfolio of services offers the process, tools, and expertise you need to reduce the technical risk and cost associated with implementing new software solutions. 
(WHITE PAPER) READ ABSTRACT |

Interactive Analysis for Business Information and Insights by SAP America, Inc.

August 2012 - (Free Research)
To keep pace with the competition and seize timely opportunities, people in your organization need access to critical business intelligence (BI) to answer ad hoc questions and queries. Read this white paper to learn how SAP BusinessObjects™ Web Intelligence software combines self-service access with ad hoc reporting and analysis. 
(WHITE PAPER) READ ABSTRACT |

Streamlining Access Control for SAP® Systems: The Many Advantages of Automated User Provisioning by Security Weaver

September 2008 - (Free Research)
For organizations with high-volumes of employees leveraging SAP solutions, managing access is a complex undertaking. This paper examines the access control challenges and reveals the many advantages of automated user provisioning for SAP solutions. 
(WHITE PAPER) READ ABSTRACT |

E-Book: Taking Mobile CRM Beyond the Sales Force by Sybase, an SAP company

September 2010 - (Free Research)
Mobility was going to be "the next big thing" in CRM but didn’t pan out, with "road warriors" frustrated with user interfaces meant for a PC. But the success of smart phones has changed the game. This e-book helps enterprises understand the marketplace for devices, applications and managing it all in order to create a mobile CRM program. 
(EBOOK) READ ABSTRACT |

SecurStor 2500 RAID by Excel Meridian Data, Inc.

SecurStor 2500 RAID is designed as a high-performance and high-availability solution, with multiple configuration options providing available No Single Point of Failure redundancy for up-to 64 TB of multi-host cluster-capable storage. 
(HARDWARE PRODUCT)

SAP Customer Relationship Management (SAP CRM) Multimedia Presentations by SAP America, Inc.

October 2010 - (Free Research)
These multimedia presentations will explain the features and benefits of SAP Customer Relationship Management (SAP CRM). Watch the presentations to discover how SAP CRM can enable you to become a customer-centric enterprise and to differentiate you company for competitive advantage. 
(RESOURCE CENTER) READ ABSTRACT |

CW+: Special report on SAP by ComputerWeekly.com

December 2010 - (Free Research)
Enterprise resource leader, SAP founded in 1972, is facing the slow death of traditional on-premise ERP. Customers with shrinking IT budgets are opting to outsource more of their core business systems. 
(WHITE PAPER) READ ABSTRACT |

Eclipse Aviation: Jet Maker Uses Enhanced SAP® Software Usability to Support Sales Team by SAP America, Inc.

September 2010 - (Free Research)
After switching to SAP CRM, the sales team members now benefit from the integration of sales-related activities in both their Microsoft Outlook in-boxes and Web browsers. Continue reading to learn all of the benefits that not only the sales team experienced from switching to SAP® software but also how the marketing team has benefitted as well. 
(CASE STUDY) READ ABSTRACT |

SAP Solutions on VMware Infrastructure: Customer Use Cases by VMware, Inc.

October 2008 - (Free Research)
This paper provides best practice guidelines for deploying SAP® software solutions on VMware vSphere™, including tips for production support, virtual machine memory, storage and networking, high availability and performance and sizing.  
(WHITE PAPER) READ ABSTRACT |

SAP Solutions on VMware Infrastructure: Customer Use Cases by VMware, Inc.

October 2008 - (Free Research)
This document explores the ways real SAP customers have used VMware virtualization to: Optimize datacenter resources; Ease SAP upgrades, new implementations, and platform migrations; Better meet SLAs and Support service delivery to the business. 
(WHITE PAPER) READ ABSTRACT |

AventX Connector for SAP ERP by STR Software

May 2009 - (Free Research)
AventX Connector for SAP ERP works in conjunction with AventX UNIX to automatically fax a limitless number of business documents directly from your SAP application. An economical, easy-to-implement product, the AventX Connector for SAP ERP gives companies the simple tools they need to achieve measurable savings and enhan 
(DATA SHEET) READ ABSTRACT |

Let Innovation, Not Technology, Drive Your Product Business by SAP America, Inc.

July 1967 - (Free Research)
SAP's unique Product and Service Leadership framework is a strategy for companies to bring innovative products to market faster and to drive value for their customers. Learn more about it in this whitepaper. 
(WHITE PAPER) READ ABSTRACT |

The Next Generation of CRM -- Engaging with the Empowered Customer in Turbulent Times by SAP America, Inc.

April 2009 - (Free Research)
This IT Briefing will address the future state and shape of CRM, the transformational trends that are impacting companies, the CRM framework for success and competitive differentiation, and SAP's holistic approach in this CRM framework. 
(IT BRIEFING) READ ABSTRACT |

The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times by SAP America, Inc.

April 2009 - (Free Research)
In this Podcast, Dr. Volker Hildebrand, VP CRM Product Management, SAP, will discuss these significant trends and outline SAP's approach to a new generation of CRM that will help companies not only survive the current economy but emerge as a leader in the long run. 
(PODCAST) READ ABSTRACT |

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