WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

Public complaints case study by SAS Institute Inc. March 21, 2013 - (Free Research) With large volumes of data pouring into the Hong Kong Efficiency Unit's call center, they needed a way to manage this information and provide excellent customer service. Read this brief case study to see how they leveraged a visual analytics platform to take more effective action and make better decisions.  (CASE STUDY) READ ABSTRACT |

Visual Customer Service: Improve Customer Interactions with Video by Polycom, Inc. February 28, 2013 - (Free Research) Explore how video conferencing can help not only reduce the time, cost, and carbon footprint associated with travel but also boost customer service and client satisfaction.  (WHITE PAPER) READ ABSTRACT |

Epicor's IT Service Management - Expert IT Help Desk Software by Epicor Software Corporation   (SOFTWARE PRODUCT)

UC Messaging by CDW Corporation March 11, 2011 - (Free Research) Watch this videocast to learn how visual voice mail, speech recognition and voice-to-text can improve information sharing.  (VIDEOCAST) READ ABSTRACT |

7 Criteria to Consider When Embedding BI by Tableau Software August 16, 2010 - (Free Research) Though there’s no simple answer to “buy or build,” there are criteria — seven, in fact, that can guide you to make a well informed decision. This paper helps you identify and evaluate each one.  (WHITE PAPER) READ ABSTRACT |

MapXTreme Java Edition Data Sheet by Pitney Bowes Business Insight January 01, 2007 - (Free Research) MapXtreme Java is a 100% Java mapping engine designed to enable the use of location intelligence on the desktop, over the internet or through your organization intranet or extranet.  (DATA SHEET) READ ABSTRACT |

Infor - ERP VISUAL by Infor September 2008 - (Free Research) Infor ERP VISUAL combines affordability and deep functionality, and is ideal for high growth, mixed-mode manufacturers who need a modular solution. Learn why more than 4,000 businesses trust Infor ERP VISUAL to run their operations.  (DEMO) READ ABSTRACT |

What is response to Visual Analytics from customers by SAS Institute Inc. February 2013 - (Free Research) If visual analytics seems like an overwhelming prospect, take a look at this brief video to learn about customer reactions to one visual analytics system, and discover how it expanded the use of analytics in organizations by allowing users of all skill levels to navigate the program.  (VIDEO) READ ABSTRACT |

Analyst's take: New Microsoft Visual Studio Team System offers more benefits to users by ComputerWeekly.com January 2011 - (Free Research) Microsoft Visual Studio Team System enables companies to increase productivity in development environments and adopt cost-reducing strategies such as follow the sun.  Microsoft Visual Studio 2010 Ultimate will give users more ways to achieve these improvements.  (WHITE PAPER) READ ABSTRACT |

Optim Data Growth Solution for Oracle E-Business Suite by IBM Align continuous control of your E-Business Suite data with business objectives. Optim's proven archiving capabilities enable you to set desired service levels for each category of E-Business Suite data - for example, current data, reporting data and historical data. You maintain universal access to information.  (SOFTWARE PRODUCT)

Oracle Database 11g on Windows: Development and Deployment by Oracle Corporation March 2008 - (Free Research) This white paper focuses specifically on .NET development with the Oracle database and Oracle database server integration with Windows.  (WHITE PAPER) READ ABSTRACT |

SAS CEO Jim Goodnight talks about Visual Analytics by SAS Institute Inc. February 2013 - (Free Research) A lot of business users and analytics are confronted with large amounts of new data every day. In this brief webcast, SAS CEO Jim Goodnight discusses a visual analytics tool that provides analytical visualizations like forecasting, progressions, and correlations that traditional BI tools don't provide.  (VIDEO) READ ABSTRACT |

For big data, Cosmos Bank uses SAS® Visual Analytics by SAS Institute Inc. March 2013 - (Free Research) Cosmos bank needed a high-performance analytics technology with real-time capabilities in order to handle large volumes of customer and transactional data.  Read this brief case study to see how they implemented a visual analytics platform to increase the efficiency and effectiveness of their big data management.  (CASE STUDY) READ ABSTRACT |

Penn National Insurance: Real-Time Documents Provide Faster Time to Market with a Personal Touch by Exstream Software April 2008 - (Free Research) Penn National Insurance wanted to deploy a single, comprehensive infrastructure for its batch and real-time document applications. Exstream Software's Dialogue enterprise personalization solution met this goal, improving time to market ...  (CASE STUDY) READ ABSTRACT |

Building Multi-language Applications with Visual Studio by OpenMake Software April 2008 - (Free Research) This white paper discusses the steps necessary to improve software build functionality of Microsoft Visual Studio 2005 and 2008 with Microsoft Team Foundation Server.  (WHITE PAPER) READ ABSTRACT |

Cisco Unified CRM Connector 3.0. by Cisco Systems, Inc. The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.  (SOFTWARE PRODUCT)

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc. The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.  (HARDWARE PRODUCT)

Adobe Flash Builder 4 by Adobe Systems, Inc. January 2011 - (Free Research) Enterprises are challenged to create easy to use rich Internet applications that enable users and customers to access and interact with data and content in more intuitive and visual ways. Download this trial software to learn more.  (DOWNLOAD)

Winning the Customer Service Battle... In the Cloud by Siemens Enterprise Communications April 2013 - (Free Research) Poor customer service is a costly business practice. The time to differentiate your customer service strategy is now – and the cloud can help. View now to learn about cloud contact centers and how they can benefit your business.  (WHITE PAPER) READ ABSTRACT |

Seven Contact Center Trends You Can't Ignore by Siemens Enterprise Communications January 2013 - (Free Research) For customer service contact centers, it's critical to stay on top of the latest in technology and practices in order to provide your customers with the experience they expect. Check our this easy to read resource to discover 7 trends in contact center strategy, so that you can prepare your organization for what's to come  (WHITE PAPER) READ ABSTRACT |

Customer Experience Exchange E-Zine Issue 2 by SearchCRM January 2012 - (Free Research) This second issue of Customer Experience Exchange highlights the contact center. Often an overlooked facet of customer relationship management (CRM), the contact center is usually the first way a customer reaches out to a company and thus should always be considered in CRM strategies.  (EZINE)

H.264 High Profile: The Next Big Thing in Visual Communications by Polycom, Inc. August 2010 - (Free Research) With the first and only H.264 High Profile implementation for real-time video, customers can immediately begin saving on bandwidth costs—up to 50%! Read a technical overview of the H.264 High Profile standard, including the history of H.264 and the recent advancements to and benefits of the technology.  (WHITE PAPER) READ ABSTRACT |

BlackBerry Web Development Plug-in for Microsoft Visual Studio by BlackBerry May 2010 - (Free Research) The BlackBerry® Plug-in for Microsoft® Visual Studio® allows developers to leverage existing Microsoft® based developer tools to create, profile and debug web projects for BlackBerry smartphones. Continue on to learn more and to download BlackBerry Plug-in for Microsoft Visual Studio.  (DOWNLOAD)

Visual COBOL Application Development Environment for Visual Studio by Micro Focus August 2012 - (Free Research) Visual COBOL provides the most modern integrated COBOL application development environment in the industry. It combines the leading development environments (Eclipse and/or Visual Studio) with the most significant COBOL update of the last decade.  (DOWNLOAD) READ ABSTRACT |

Driving Collaboration Efficiency - H.264 High Profile by Polycom, Inc. September 2010 - (Free Research) Polycom continues bringing leading-edge, standards-based technologies to visual communication. This is an advantage that resonates across all applications and industries.  View this webcast to learn how Less Delivers Much More!  (WEBCAST) READ ABSTRACT |

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