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September 2009 - (Free Research)
Watch this webcast to learn of the features and benefits in the new version of Microsoft Dynamics CRM 4.0. Microsoft Dynamics CRM offers you innovative ways to access this powerful relationship management solution to empower your employees to respond quickly to customer demands and increase customer satisfaction. 
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Scandinavian Airlines Modernize Business Intelligence Capabilities While Lowering Costs by Re-using Existing Applications by Micro Focus, Ltd

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Headquartered in Stockholm, Sweden, Scandinavian Airlines (SAS) is the largest airline in Scandinavia. SAS need to provide better business intelligence reporting and improved adhoc analysis capabilities by providing real time data access while reducing costs. 
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Customer Experience IQ Report by Vovici

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Winning in Today's Environment: Six Imperatives for the Chief Sales Officer by Oracle Corporation

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Service Level Monitoring: Real-Time Visibility and Reporting for Mission-Critical IT by Dorado Software

November 2008 - (Free Research)
Dorado Software recently introduced Redcell OpsCenter 6.1 platform and Redcell Advanced Monitors to help you visualize, clarify and monitor IT resources and the network fabrics that bind them. This paper explores these new capabilities and how they uniquely position Dorado Software customers for the benefits of an SLA‐oriented management approach. 
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CA Standardizes Business Intelligence and Reporting Infrastructure with BusinessObjects Enterprise XI by SAP America Inc

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Turning Results into Rewards: Survey Analysis and Reporting by SPSS Inc. Worldwide Headquarters

February 2009 - (Free Research)
Please join Jane Hendricks, Product Marketing, and Gregory Crist, Sales Engineer, for this webcast focusing on survey analysis and reporting. See why delivering the right survey research results to the right person at the right time makes all the difference. 
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IT Impact on Telecommunications Order Fallout - A Survey of Large Global Businesses by Progress Software

April 2009 - (Free Research)
As the following pages will demonstrate, the evidence is that improving Business Transaction Assurance presents a real bottom-line opportunity and is moving high up the business agenda. However, companies' current systems are not equipped with the necessary tools to manage and control such transactions. 
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Bridging the Gap Between Change Activity and Change Management: Real Time Accountability and Change Prevention by McAfee, Inc.

August 2009 - (Free Research)
Check out this paper to learn about McAfee Change Control, an operational-friendly, low-touch and low overhead software that can be deployed on a wide range of hardware platforms. McAfee Change Control provides change control on servers, network devices (including switches, routers and firewalls), and databases. 
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IDC Technology Spotlight: Everyone's a Genius: SaaS-Delivered Business Intelligence Tools Put Decision Making in the Hands of Decision Makers by SAP BusinessObjects

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Inexpensive, easy-to-deploy SaaS BI can help companies put easy-to-use data mining and reporting tools for smart decision making into the hands of more employees and uncover the real “geniuses” of decision making hidden in every department. 
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September 2009 - (Free Research)
In this webcast, we show you how the productivity of your sales, customer service, and marketing teams can be dramatically increased by taking advantage of the enhancements in the newly released Microsoft Dynamics CRM 4.0. 
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Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform. 
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SAP® BusinessObjects™: The Preferred Business Intelligence Choice Designed for Growing Companies by SAP AG

December 2008 - (Free Research)
SAP® BusinessObjects™ Edge software is the business intelligence (BI) choice of midsize companies hoping to improve business processes, discover new opportunities and edge out the competition. It includes affordable solutions addressing just about any BI requirement, like operational reporting and analysis, dashboards and visualization. 
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The Case for Investing in Business Analytics Technology by SAS Institute Inc.

October 2009 - (Free Research)
Tune in to this webcast – featuring insights from Dan Vesset, IDC's Vice President of Business Analytics – and learn how business analytics drives customer retention. 
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Buying your BI solution from your ERP vendor: Strategic Business Enabler or IT Convenience? by IBM

September 2009 - (Free Research)
This webcast explores the benefits and drawbacks of buying business intelligence (BI) solutions from enterprise resource planning (ERP) vendors, and shares survey results that reveal whether or not customers who have gone down the sole-sourcing path are happy with their decision. 
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Metro Atlanta YMCA Better Aligns its Mission, Member Engagement, and Marketing Communications Activities Using Birst by Birst

October 2009 - (Free Research)
In an attempt to tailor and more effectively promote its programs, the Metro Atlanta YMCA turned to Birst for a new set of Business intelligence (BI) tools. Birst delivered with features that included automated dashboards and adhoc reporting at a fair price. Read on to learn the benefits YMCA experienced when they switched to Birst. 
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