Customer Service Policies Software White Papers, Customer Service Policies Software Software, Customer Service Policies Software Research, Hardware and Services

Enterprise Data Services in SOA using ODI Suite by Oracle Corporation

February 01, 2009 - (Free Research)

This whitepaper will demonstrate why Data Services are a foundation requirement for enterprise SOA deployments by describing how just how valuable, and complex, business data is for the businesses that rely on it.

(WHITE PAPER)

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Setting Policy: Network Security Policies Speak to Types and Levels of Protection by CDW Corporation

March 16, 2009 - (Free Research)

A well-run business needs a written IT security policy setting forth the use and administration of IT assets. Read this paper to learn the essentials of defining and implementing a security policy for your organization.

(WHITE PAPER)

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Optimizing the Order-to-Cash Process: Managing Documents throughout the Process by Dolphin Corporation

October 21, 2009 - (Free Research)

This paper examines an array of solutions for SAP customers to optimize the Order-to-Cash processes in ways that contain costs and achieve optimum organizational efficiency, high customer retention and successful cash management.

(WHITE PAPER)

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Black Duck Software Customer Success Story by Black Duck Software

October 07, 2009 - (Free Research)

Read this case study to see how Intel reduced software rework and mitigated business risk by using Black Duck™ Protex to validate that open source, 3rd party and internal software usage strictly adhered to Intel's software licensing policies.

(CASE STUDY)

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VMware ACE 2 Enterprise Edition: Desktop Virtualization Solution by AMD and VMware, Inc (E-mail this company)

VMware ACE 2 Enterprise Edition delivers desktop virtualization solutions for enterprise users. Use VMware ACE 2 to deploy an ACE virtual machine as an IT managed “virtual laptop” to remote workers, provision controlled desktop images as sandbox environments or run legacy operating systems & applications on an existing PC as you migrate to Vista.

(SOFTWARE PRODUCT)

Oracle Data Guard with Oracle Database 11g Release 2 by Oracle Corporation

September 25, 2009 - (Free Research)

Read this white paper to learn about a unique data protection and recovery solution that provides the management, monitoring, and automation software to create synchronized standby databases that protect data from failures and other disasters.

(WHITE PAPER)

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VUE Software: Insurance Commission & Incentive Compensation Management by CSSI

VUE software delivers flexibility and automation to help solve the complexities of insurance sales commission and incentive compensation plans. VUE’s web-enabled incentive management solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution offers the ease of a total solution from one vendor.

(SOFTWARE PRODUCT)

Virtualization For Better, Faster, More Cost-Effective Quality Assurance by Hewlett-Packard Company

April 01, 2008 - (Free Research)

Read this white paper to learn how adding Surgient VQMS to HP Quality Center helps you centrally manage and allocate test lab resources from HP Quality Center across multiple and distributed teams according to business policies and quotas, and more.

(WHITE PAPER)

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Massachusetts Privacy Law: The Language, the Impact, and Recommendations for Proving Compliance by Tripwire, Inc.

October 05, 2009 - (Free Research)

Register for this webcast, and then tune in to learn how to get started preparing for this Massachusetts law that may well be indicative of a legislative trend in other states.

(WEBCAST)

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Managing the IT Infrastructure: Ensure Security and Improve Compliance by Tripwire, Inc.

October 05, 2009 - (Free Research)

Tune into this webcast to discover why Tripwire should be your go-to solution for managing the configurations of your physical and virtual IT infrastructures.

(WEBCAST)

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Network Boost: control all data in your network and accelerate your data exchanges by Orange Business Services

April 07, 2009 - (Free Research)

This quick Flash presentation gives us an overview of Network Boost, a turn-key networking solution that offers application acceleration tools that are focused on achieving performance objectives.

(PRODUCT OVERVIEW)

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Innovative Marketing Strategies for Individual and Personal Lines Insurers by Infor CRM

July 22, 2009 - (Free Research)

In this paper you will learn just how important each customer interaction is and how companies are turning to Infor CRM Epiphany Inbound Marketing for Insurance to be able to manage their customers on a highly personal basis which greatly increases customer loyalty and satisfaction which will ultimately increase sales and profitability.

(WHITE PAPER)

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Efficiency, Effectiveness and Customer Loyalty in the Insurance Contact Center by Infor CRM

July 22, 2009 - (Free Research)

Read this paper to learn how important an efficient and effective contact center is and how Infor CRM Epiphany Contact Center enables carriers to create a highly efficient, customer-centric, multichannel contact center, providing a better customer service experience and increasing customer loyalty.

(WHITE PAPER)

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High Availability with Oracle Database 11g Release 2 by Oracle Corporation

September 25, 2009 - (Free Research)

This white paper reviews the common causes of application downtime and discusses Oracle's Maximum Availability Architecture framework that provides clear and concise guidance on implementing best practices using Oracle's proven high availability technologies.

(WHITE PAPER)

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Avoiding 7 Common Mistakes of IT Security Compliance by Qualys, Inc.

April 01, 2009 - (Free Research)

This guide describes seven typical mistakes of IT security compliance and how you can use these lessons to help your organization achieve its compliance goals.

(EGUIDE)

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VUE Software: Enterprise Incentive Management by CSSI

VUE Software solves the complexities of insurance sales commission and incentive compensation plans by delivering flexibility and automation. VUE Software’s web-enabled EIM solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution provides the ease of a total solution from one vendor.

(SOFTWARE PRODUCT)

Manage Oracle Database Users and Roles Centrally in Active Directory or Sun Directory by Oracle Corporation

February 13, 2009 - (Free Research)

This paper illustrates how you can now centrally administer database users and role memberships leveraging your existing LDAP directories.

(WHITE PAPER)

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Qos: What Is It? Why Do We Need It? by Global Knowledge

December 2008 - (Free Research)

QoS can be used in converged networks to provide voice packets priority access to resources, or it can be used to differentiate data packets from different application stream and provide access to resources according to policy.

(WHITE PAPER)

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State of Internet Security: Protecting the Network by Webroot Software, Inc.

October 2009 - (Free Research)

Spyware, viruses and other malware transported via Web sites represent the most serious data security threat to companies today. Companies need to proactively leverage technology and appropriate business policies to protect themselves, their customers and their employees from the threats presented via the Web. Read on to learn more.

(WHITE PAPER)

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Windows Server 2008 "Starter" GPOs by Global Knowledge

December 2008 - (Free Research)

An old Chinese proverb advises us to "preserve the old, but know the new." Microsoft's old template concept has been preserved in the Windows Server 2008 operating system, in the form of what Microsoft calls the starter GPO (Group Policy Object).

(WHITE PAPER)

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Voice Architectures and Deployment Models by Global Knowledge

December 2008 - (Free Research)

Telephony design requires a solid understanding of the drivers for Voice over IP, corporate policies for infrastructure design, and telephone components.

(WHITE PAPER)

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User Directed Storage Management: How To Make Users Accountable For Responsible Storage Usage by Northern Parklife

February 2009 - (Free Research)

The accelerated pace of doing business in today's world puts organizations under tremendous pressure. They need to be fleet and flexible, able to rapidly respond to opportunities, make decisions, and deploy resources. Critical to this is the way information is managed and stored.

(WHITE PAPER)

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SQL Server 2008 Upgrade Series: Performance by Dell, Inc. and Intel

November 2009 - (Free Research)

This article explores ways in which small and mid-sized businesses can improve the performance of their databases — and their businesses — by upgrading to SQL Server 2008.

(TECHNICAL ARTICLE)

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Managing to Secure: Evaluating the Manageability of your IPS Solution by TippingPoint

October 2009 - (Free Research)

The last thing network security managers need is more complicated management systems to learn. There are four management keys to an IPS solution: Speed of initial set-up; Ease of ongoing management; Flexible management interfaces; and IPS management scalability. This paper will take a good hard look at each of these manageability components.

(WHITE PAPER)

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Cisco Continuous Data Protection for Files by Cisco Systems, Inc.

March 2009 - (Free Research)

Most analysts, including Enterprise Strategy Group, agree that performing only a periodic backup leaves data at risk, and they find that this is a major concern among the IT professionals they survey. The answer to this concern is Cisco Small Business Network Storage Systems (NSS) and Cisco Continuous Data Protection (CDP) for Files software.

(WHITE PAPER)

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