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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
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Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc..
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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
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Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations. 
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The Guide to Data Movement and Governance by IBM

November 28, 2011 - (Free Research)
Missed opportunities and lost revenue might be the least of your worries. In some cases, poor practices can lead to lawsuits, fines and even the failure of the business itself. The purpose of this e-guide is to help you grasp the measures that can keep your organization on track to meet objectives and stay in line with regulations. 
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New Contact Center Megatrends and How to Ride them: The Contact Center Executive’s Guide to Career Success in Turbulent Times by eGain Communications Corp.

February 17, 2010 - (Free Research)
Megatrends are not fads; they won’t go away after a while. The trick is to embrace change and stay ahead of these trends instead of getting swept away. This paper discusses what the seven megatrends of transforming contact centers today. Read on to learn more about these trends and learn some proven ways of how to benefit from them. 
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Expert guide: How to design job roles and plan careers structures in the IT department by ComputerWeekly.com

November 23, 2010 - (Free Research)
Somewhere between our in-depth consultants’ guides and our short AnalystNotes that discuss specific aspects of IT careers, there is a need for an up-to-dateoverview of IT career structures. This is it. 
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Taleo Research White Paper - Career Site 2.0: Taking the Lead in the War for Talent by Taleo

February 21, 2008 - (Free Research)
This paper focuses on the next generation of corporate career websites, the candidate experience, and the opportunities to implement Web 2.0 features and functionality to gain competitive advantage in the midst of a war for talent. 
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To Get Promoted in Customer Support, Do These Five Things by Parature, Inc.

March 2008 - (Free Research)
Ascendancy in customer support ranks today demands a mix of both technical and business insight. Professionals that make service and support their career path and successfully move up the ladder, boast a range of skills across both disciplines. 
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Capacity Allocation Efficiency Explained - Presentation Transcript by Dell, Inc.

September 2012 - (Free Research)
Jon William Toigo offers up his five best tips for maximizing efficiency in today's complex data storage environments. This tip covers capacity allocation efficiency, including advice on how to prevent storage-related downtime. 
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Women in Technology 2013 by ComputerWeekly.com

July 2013 - (Free Research)
Women IT professionals progress at the same rate in their careers as men but discrimination is still an issue, this research from Computer Weekly and Mortimer Spinks reveals. 
(IT BRIEFING) READ ABSTRACT |

Web 2.0 at Work: Departmental Use Cases by Oracle Corporation

August 2008 - (Free Research)
With the introduction of Web 2.0 technologies into your enterprise, you can greatly increase the value of your company's most important assets. Leading companies are harnessing Web 2.0 technologies and applying them to build their next-generation workplaces. 
(WHITE PAPER) READ ABSTRACT |

Best Practices: Employer Branding – Five tips to make your career site your #1 recruiting asset by SuccessFactors

February 2014 - (Free Research)
Communicating your employer brand on your corporate career site is critical to driving recruitment success. This resource describes five best practices that can help you make your career site your top recruiting asset. 
(WHITE PAPER) READ ABSTRACT |

Robert Walters career lifestyle survey 2013 by ComputerWeekly.com

June 2013 - (Free Research)
This research aims provide employers with an insight into key motivations and aspirations of professionals in the UK to help them in both their recruitment and retention strategies. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Women in Technology 2012 by ComputerWeekly.com

July 2012 - (Free Research)
Women technology experts find their careers just as rewarding as men, but image problems are deterring new female recruits, this exclusive research from Computer Weekly and Mortimer Spinks reveals. 
(ESSENTIAL GUIDE) READ ABSTRACT |

ReferenceWare by SkillSoft Corporation

ReferenceWare – the fastest way to problem-solve and learn - provides full access to the unabridged contents of thousands of business and technology titles in a searchable, collaborative environment! 
(SOFTWARE PRODUCT)

Technology Industry Survey 2012 by ComputerWeekly.com

October 2011 - (Free Research)
This exclusive research reveals what IT professionals really think about technology, their employers, and their careers. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly 16 August 2011: Read our analysis of the week’s biggest news stories in IT and in-depth features examining the latest technology trends by ComputerWeekly.com

August 2011 - (Free Research)
In this week’s issue of Computer Weekly we kick-off a programme of content aimed at providing a resource for IT training, education and career development. We also look at the controversial supplier contracts for the NHS IT programme, and examine the challenges of Big Data - plus our usual analysis of the week’s news. Download the latest issue now. 
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Make the Most of Your Customer COE: A 3-Step Approach by SAP America, Inc.

June 2010 - (Free Research)
To achieve effective objectives and drive effective Application Lifecycle Management, an organization must transform its Customer COE by enhancing the value it delivers to the business. Read this paper to learn so much more. 
(WHITE PAPER) READ ABSTRACT |

CW500: Major IT recruitment, skills and career development issues in 2014 by ComputerWeekly.com

February 2014 - (Free Research)
In this CW500 Club presentation, Albert Ellis, Chief Executive for Harvey Nash, highlights some of the IT trends we can expect to see in 2014. 
(PRESENTATION) READ ABSTRACT |

Optim Data Growth Solution for Oracle's PeopleSoft Enterprise by IBM

IBM's Optim™Data Growth Solution for Oracle's PeopleSoft Enterprise provides proven archiving capabilities. Now you can align continuous control of your PeopleSoft data with business objectives to optimize performance, mitigate risks and control costs. 
(SOFTWARE PRODUCT)

CIO insights: Moving from the back office to the front line by ComputerWeekly.com

December 2013 - (Free Research)
This major global C-level survey from IBM examines the changing role of the CIO and makes recommendations for CIOs who want to move from the back office to the front line of the business. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Women in IT: The Unconscious Bias by ComputerWeekly.com

July 2013 - (Free Research)
Gillian Arnold, chair of BCS Women and founder of Tectre, explains how understanding 'Unconscious Bias' can help organisations raise their levels of diversity. 
(PRESENTATION) READ ABSTRACT |

Social channels changing contact center certification by Salesforce.com

March 2012 - (Free Research)
In this expert tip, find out which certification programs are getting overhauled, including those focused on individual call center managers and agents, such as the program from ICMI, and the costs associated with these certifications. 
(EGUIDE) READ ABSTRACT |

Succession Planning: The Key to Surviving the Talent Crisis by Plateau System LTD.

March 2008 - (Free Research)
By moving succession planning to the forefront of the corporate agenda and taking a proactive approach to leadership and employee development today, organizations are laying a solid foundation for smooth leadership transitions in the future. 
(WHITE PAPER) READ ABSTRACT |

How IT can work with the gadget-conscious Generation Y by ComputerWeekly.com

October 2010 - (Free Research)
Generation Y is rapidly entering the workforce, bringing with it the most technology-literate set of workers ever employed. They don’t want to be locked down and restricted – they want flexibility and the freedom to use their own devices and familiar social tools in their jobs. That presents a whole new set of risk management challenges. 
(WHITE PAPER) READ ABSTRACT |

Network Boost: control all data in your network and accelerate your data exchanges by Orange Business Services

April 2009 - (Free Research)
This quick Flash presentation gives us an overview of Network Boost, a turn-key networking solution that offers application acceleration tools that are focused on achieving performance objectives. 
(PRODUCT OVERVIEW) READ ABSTRACT |

The EMA All-Stars in Enterprise Systems Management for 2008 by CA Technologies.

March 2008 - (Free Research)
Analyst firm EMA has released the results of their first ever All-Stars in Enterprise Systems Management for 2008 report, covering 18 different systems management disciplines. 
(WHITE PAPER) READ ABSTRACT |

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