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Five Myths of Infrastructure Monitoring: How End-User Monitoring Can Help You Improve Customer Satisfaction by Hewlett-Packard Company May 01, 2008 - (Free Research) This paper discusses some of the common myths about infrastructure monitoring, and addresses how to ensure your infrastructure monitoring is responsive enough to satisfy and retain your customers.  (WHITE PAPER) READ ABSTRACT |

How the Fastest Growing Companies Use Business Intelligence by Information Builders June 19, 2009 - (Free Research) This paper investigates various levels of business intelligence, discusses the challenges organizations face with today's typical BI deployments, and highlights how many high-growth companies have implemented strategic, analytical, and operational initiatives to work seamlessly together to enhance performance and boost competitive advantage.  (WHITE PAPER) READ ABSTRACT |

Fixing Enterprise Search by Information Builders June 22, 2009 - (Free Research) Enterprise search transforms the ability of users to find information. It is a powerful, cost-effective, and productivity enabling technology for users in the enterprise. Read this white paper to learn about the value of enterprise search, why it's broken, and learn about WebFOCUS Magnify, the industry's first real-time enterprise search solution.  (WHITE PAPER) READ ABSTRACT |

Why Records Management is important by Hewlett-Packard Company March 06, 2009 - (Free Research) Records management forces you to think about how you create, process, capture, and manage information. This requires a review of your business activities from an information-centric point of view, which in itself can highlight process inefficiencies. This white paper explains why such a process is important.  (WHITE PAPER) READ ABSTRACT |

The Friendly Face of IT: User-friendly IT Management by Numara Software January 06, 2009 - (Free Research) This webinar and service catalog demo will show you how Numara FootPrints Service Catalog will help your organization quickly provide an attractive menu of services tailored to your customers while providing transparency of service costs.  (WEBCAST) READ ABSTRACT |

Next Generation Customer Focus: Strategies and Business Activities Necessary for World-Class Performance and Success by Infor CRM October 23, 2009 - (Free Research) This paper focuses on consumer products manufacturers and the strategy of customer-focused innovation, exploring NGM study questions and examines business areas where customer-focused innovation has potential to influence performance outcomes. Read on to learn how ways to effectively identify and satisfy customer demand.  (WHITE PAPER) READ ABSTRACT |

Creating and managing value-driven product portfolios - Improving product portfolio management to optimize your products, services and projects by IBM April 01, 2009 - (Free Research) The best products to offer are those that provide a high level of value for both you and your customer. Companies with successful product portfolios often utilize a systematic process to effectively guide which projects are selected. This whitepaper explains how you can take advantage of a value-driven approach to product portfolio management.  (WHITE PAPER) READ ABSTRACT |

Maximize Business Results Online: How Web Content Management Technology is Transforming Digital Marketing by SDL Tridion March 02, 2009 - (Free Research) This report is a guide for identifying best practices in online content Research Benchmark management and maximizing business benefits of the web. The findings highlight the strategic value of web content management and link the technology and practices of Best-in-Class organizations to top line revenue, customer loyalty, and customer experience.  (ANALYST REPORT) READ ABSTRACT |

Cross-Channel Campaign Management - Next Generation Multichannel Marketing by Infor CRM March 02, 2009 - (Free Research) This report identified how top performing organizations leverage and execute multichannel marketing campaigns. The findings demonstrate how Best-in-Class organizations are leveraging a collaborative cross-channel approach to extract maximum value and marketing efforts.  (ANALYST BRIEF) READ ABSTRACT |

Beijing 2008 delivered - Ready for the next stops! by Atos Origin November 24, 2009 - (Free Research) Watch this video to learn some of the steps Atos Origin took to make sure the Beijing 2208 Olympic Games were successful and learn some of the steps they are taking for future Olympic Games, including Vancouver 2010 and London 2012.  (VIDEO) READ ABSTRACT |

Consultation, Design, and Implementation of Multiple IT Solutions: Global Forex Trading by CDW Corporation September 24, 2008 - (Free Research) GFT focuses on providing their customers an exceptional experience with a best-in-class online interface. GFT needs to stay more accessible, more reliable, and more secure than their competitors. To optimize their IT environment, GFT engaged CDW for consulting, design, and implementation of multiple IT solutions. Read on to learn more.  (CASE STUDY) READ ABSTRACT |

Enterprise Data Services in SOA using ODI Suite by Oracle Corporation February 01, 2009 - (Free Research) This whitepaper will demonstrate why Data Services are a foundation requirement for enterprise SOA deployments by describing how just how valuable, and complex, business data is for the businesses that rely on it.  (WHITE PAPER) READ ABSTRACT |

Supply Chain Cost-Cutting Strategies: How Top Process Industry Performers Take Radically Different Actions by SAP AG January 23, 2009 - (Free Research) To avoid a 7.96% increase in logistics costs, companies should follow the roadmap of Best in Class companies, which have been able to reduce costs or keep them flat via supply chain transformation.  (BOOK) READ ABSTRACT |

How Do You Know if SaaS is a Good Fit for You? by SAP October 02, 2009 - (Free Research) Software-as-a-service (SaaS) is business applications that are delivered as an on-demand service via a secure internet connection and a standard web browser. Click below to learn what questions need to be answered to decide if SaaS is right for you and learn how SAP Business ByDesign delivers a new class of SaaS solutions.  (ASSESSMENT TOOL) READ ABSTRACT |

ERP in SMB: Exploring Growth Strategies by SAP November 15, 2007 - (Free Research) This report is a road map for SMBs seeking to meet the corporate goals of growth strategies and customer service through Best-in-Class ERP implementation.  (WHITE PAPER) READ ABSTRACT |

Emperors Palace: South African gaming resort takes the gamble out of marketing campaigns by SPSS Inc. Worldwide Headquarters May 04, 2009 - (Free Research) Gaming is a fast-growing market in South Africa, due to the rapidly emerging middle class. As entertainment spending is increasing, Emperors Palace wanted to enhance the impact of its marketing to make the company more competitive. Read how SPSS helped them achieve this.  (CASE STUDY) READ ABSTRACT |

Increasing Competitiveness and Reducing Costs in Today's Economy by Microsoft Corporation India Pvt Ltd November 24, 2009 - (Free Research) This paper outlines the Microsoft Business Productivity Online Suite, illustrates its relevance to small and midsized business customers, and provides the resources to help you evaluate how your business might benefit from the service.  (WHITE PAPER) READ ABSTRACT |

First Class Protection for the Mid-Size Organization: Control Your Network with an Out of Box Solution by ArcSight, Inc. April 20, 2009 - (Free Research) Read this paper to learn how ArcSight Express can help mid-size organizations better face the numerous security and compliance challenges they confront today.  (WHITE PAPER) READ ABSTRACT |

Advancing Integration of Microsoft Hyper-V and Dell EqualLogic Virtualized SANs by Dell and Microsoft June 09, 2009 - (Free Research) This paper will discuss the importance of an enterprise-class storage infrastructure as you migrate to a virtualized data center. Dell™ EqualLogic™ PS Series Internet SCSI (iSCSI) storage area network (SAN) arrays enable advanced integration with the robust server virtualization.  (WHITE PAPER) READ ABSTRACT |

Intelligent Tiered Storage: Focus on Hitachi Data Systems by Hitachi Data Systems October 23, 2008 - (Free Research) Implementing different tiers of storage is very common. But mplementing an Intelligent Tiered Storage environment is still the exception than the rule. Hitachi Data Systems provides best-in-class Intelligent Tiered Storage through its storage management software, storage virtualization solutions, digital archiving, NAS, and VTL offerings.  (WHITE PAPER) READ ABSTRACT |

IBM Virtual Conference Series by IBM September 23, 2009 - (Free Research) Our Virtual Conference Series, designed to put you in touch with industry experts, will help you discover how IBM can provide you the innovative technology and world-class expertise to set you on the right path for years to come.  (WEBCAST)

Microsoft Dynamics Webcast: Beyond the Boundaries of Traditional CRM by Microsoft September 09, 2009 - (Free Research) Watch this webcast to learn the concrete ways Microsoft Dynamics CRM can help you attain a 360-degree view of your customers.  (WEBCAST) READ ABSTRACT |

Best Practices for Virtualizing Distributed Environments: Enterprise-Class Virtualization for Remote Office and Branch Office Infrastructures by VM6 Software October 27, 2009 - (Free Research) This whitepaper provides the 4 best practices that IT leaders of ROBO organizations need to consider when virtualizing their businesses, providing ROI tips and establishing a roadmap for reducing the Total Cost of Ownership for virtualizing the distributed ROBO environment.  (WHITE PAPER) READ ABSTRACT |

Simple, Open and Affordable BPEL by JBoss, a Division of Red Hat July 17, 2009 - (Free Research) As more and more organizations are leveraging BPEL to specify orchestration of Web services, there is a growing need for a simple, open and affordable implementation. In this session, you learn how Red Hat plans to deliver an enterprise-class, supported, open source BPEL engine as part of the JBoss Enterprise Middleware portfolio.  (WEBCAST) READ ABSTRACT |

Aberdeen Green IT Assessment and ROI Calculator by IBM September 23, 2009 - (Free Research) This online assessment tool designed specifically for organizations seeking to improve their Green IT capabilities, performance and ROI.  (ASSESSMENT TOOL)

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