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 •   Customer Service (General)
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TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc..
CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more...
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CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc..
Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more...
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M1 by B & G™ ERP program aids growth Of UK sophisticated electronics Manufacturer – Fozmula Ltd by Bowen & Groves.
Fozmula’s range of hydrostatic and tank contents gauges, partly gave rise to the decision to introduce a new system owing to the lack of a manufacturing module within their more...
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Thomas & King Serves up Improved Backups with ExaGrid by ExaGrid Systems, Inc.

April 2008 - (Free Research) This white paper provides a case study on how one restaurant franchise company was able to improve their backup operations with disk-based backup solutions.
(WHITE PAPER) READ ABSTRACT | View Now

IP Phone Applications Provide a Recipe for Success - An Article from IQ Magazine by Cisco Systems, Inc

November 2008 - (Free Research) An IP network and applications has a rapidly growing quick-service restaurants franchise new ways to make personal contact with his employees.
(WHITE PAPER) READ ABSTRACT | View Now

Akamai Dynamic Site Solution for the Hotel and Travel Industry by Akamai Technologies (E-mail this company)

Akamai Dynamic Site Solutions offer the Hotel and Travel Industry a full product line for their Websites ensuring that today's new dynamically-rendered content is delivered with the highest levels of performance and reliability for even the most personalized online transactions. 
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Akamai Application Performance Services for the Travel Industry by Akamai Technologies (E-mail this company)

Akamai's Application Performance Services improve reliability, performance and consistency of enterprise applications across the web. They have provided quick returns, increased bookings and enhanced customer experiences for leading players in the Travel Industry. 
(SERVICE) View Now

Akamai Dynamic Site Solution for the Hotel and Travel Industry by Akamai Technologies.

Akamai provides a complete e-business solution that addresses the requirements for massive reach to support worldwide customer demands and the use of an extended infrastructure to support widely varying traffic on demand. 
(SERVICE) View Now

HP Point-of-Sale Solution by Hewlett-Packard Company

March 2008 - (Free Research) Retail point-of-sale (POS) systems are subject to more stressful conditions than PCs used at home or in an office environment, to overcome this situation HP introduced the HP Point of Sale rp5000 System.
(WHITE PAPER) READ ABSTRACT | View Now

ePowerCenter - Customer Relationship Management and Interaction Solution by Astute Solutions (E-mail this company)

ePowerCenter is an award-winning CRM customer service and support, contact center automation, and interaction management solution designed to address the unique needs of consumer-focused companies and their contact centers. It is behind high-impact technical and business results at Global 1000 companies across numerous vertical markets. 
(ASP & SOFTWARE PRODUCT) View Now

Epicor®Vista™ – Job Shop & Make-to-Order ERP Solutions by Epicor Software Corporation.

Epicor Vista is a world-class, integrated manufacturing and accounting solution for emerging manufacturers, job shops or make-to-order departments of large enterprises. Vista is loaded with innovative tools that will help you take control of estimating, orders, scheduling, costing, inventory, quality and much more. 
(ASP & SOFTWARE PRODUCT) View Now

Epicor for Distribution - Enterprise and Mid-Market Distribution Management by Epicor Software Corporation.

Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain. 
(SOFTWARE PRODUCT) View Now

ERP for Service Organizations by Epicor Software Corporation.

Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management. 
(SOFTWARE PRODUCT) View Now

Epicor Vantage: Comprehensive ERP Software for Mid-market Manufacturers by Epicor Software Corporation.

Vantage is designed to meet the needs of make-to-order and mixed-mode manufacturers. It is delivered ‘out-of-the-box’ with built-in workflow processes that enable manufacturers to manage the entire order cycle: from Marketing and Sales through Production and Planning, Sourcing and Procurement, Installation and Service, and Financial recognition. 
(SOFTWARE PRODUCT) View Now

Epicor Vantage for Discrete Manufacturers by Epicor Software Corporation.

Vantage works the way you think a powerful manufacturing software system should. We’ve designed Vantage to closely match the way you operate, which makes it easier to learn and use. Vantage’s interface, with its point-and-click simplicity, gives you straightforward operation. 
(ASP & SOFTWARE PRODUCT) View Now

The Next Generation of ERP Software: Technology as a Means for Thriving in the New Manufacturing Economy by Epicor Software Corporation.

March 2008 - (Free Research) This paper examines how the next generation of Enterprise Resource Planning (ERP) solutions have allowed globally extended manufacturers to optimize performance while reducing costs.
(WHITE PAPER) READ ABSTRACT | View Now

The Visible Supply Chain: Ensuring End-to-End Optimization by Epicor Software Corporation.

February 2008 - (Free Research) Supply chain visibility enables you to know the location and status of physical components moved from suppliers to customers. Learn characteristics of a visible supply chain, why it is important and technology that can deliver ROI to your business.
(WHITE PAPER) READ ABSTRACT | View Now

Tuning ERP and the Supply Chain for Profitable Growth by Epicor Software Corporation.

February 2008 - (Free Research) Some of the biggest opportunities exist in the supply chain and globalization. This Ventana Research white paper explores how you can improve business performance by addressing opportunities and risks within your supply chain and ERP systems.
(WHITE PAPER) READ ABSTRACT | View Now

NetAcuity IP Intelligence Technology by Digital Element.

NetAcuity IP Intelligence provides the most comprehensive set of IP data available for targeted online advertising, content localization, geographic rights management, local search optimization, local ad serving, and enhanced analytics. 
(SOFTWARE PRODUCT) View Now

Cost Justifying Warehouse Management Technologies in Small and Midsized Warehouses by Sage Software Inc. (E-mail this company)

January 2007 - (Free Research) By implementing Warehouse Management Systems technology with an integrated back-office accounting system, organizations can achieve a higher return on their software dollars. This paper explains how Sage Accpac can pay for itself through effective inventory management and cost savings.
(WHITE PAPER) READ ABSTRACT | View Now

Sage Accpac: Scalable ERP solutions for Small/Mid-sized Businesses by Sage Software Inc. (E-mail this company)

Sage Accpac ERP system is a robust accounting and operations system for small and midsized businesses. You can create a perfect fit for your business by opting for only the modules you need now, then integrating additional functionality as you grow. With our full range of applications, you have the ability to streamline your entire enterprise. 
(ASP & SOFTWARE PRODUCT) View Now

IFS Applications - Supply Chain Management by IFS

Increase your margins by controlling your costs and turn your strategy into reality. Our supply chain management software will enable you to master the three key disciplines of cost, availability and quality. 
(SOFTWARE PRODUCT) View Now

Dispatch Direct: Service Call Dispatching by Dispatch Direct

Dispatch Direct service call software will help you run and manage your services business or divisions with increased efficiency, productivity and superior customer service. 
(SOFTWARE PRODUCT) View Now

Quality Management for Manufacturers: Some Assembly Required by Epicor Software Corporation.

August 2008 - (Free Research) Investing in ERP solutions today means more than just meeting the basic needs of the Supply Chain. Lori Gipp, VP of Marketing, IQS will join the webcast to present this type of extended ERP offering with QMS.
(WEBCAST) READ ABSTRACT | View Now

The 2007 ERP in Manufacturing Benchmark Report by Epicor Software Corporation.

May 2008 - (Free Research) This report aims to serve as a roadmap to those in the manufacturing community who desire to reduce costs, improve accuracy of inventory schedules, and develop customer responsiveness through successful ERP implementations.
(WHITE PAPER) READ ABSTRACT | View Now

Making The Move: What To Do When You’ve Outgrown QuickBooks by Sage Software Inc. (E-mail this company)

October 2007 - (Free Research) This paper is designed to give you smart, unbiased tips as you prepare to make the move to a more powerful accounting solution. Sage believes that after performing all the due diligence and reviewing the 37 ideas suggested in this booklet, you’ll agree that Sage Software provides an ideal, cost-effective next step for your company.
(WHITE PAPER) READ ABSTRACT | View Now

ExtraView Enterprise - Business Process Management Software by Extraview Corporation (E-mail this company)

ExtraView Enterprise is the leading Business Process Management software platform to design, execute and optimize cross-functional business processes that incorporate systems, processes and people. 
(ASP & SOFTWARE PRODUCT) View Now

Customer Support Solution by Extraview Corporation (E-mail this company)

As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform. 
(ASP & SOFTWARE PRODUCT) View Now

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